Fix QuickBooks Unrecoverable Error – Step-by-Step Guide

QuickBooks errors are typically defined by an error code, followed by an error message that usually helps narrow down the area where the main issue is occurring. This ensures the timely resolution of the QuickBooks problem, which in turn helps avoid significant financial losses for the business. One such error, QuickBooks users face is sometimes categorized as Unrecoverable Errors.

What Does QuickBooks Unrecoverable Errors Mean?

The QuickBooks Unrecoverable error occurs when you are working on QuickBooks or trying to open a particular company file in QuickBooks, but it closes unexpectedly. These errors are commonly found with QuickBooks Desktop and are completely random. The main sign of an unrecoverable error is that you do not see any specific error code, but instead, you only see XXXXXX XXXXXX on your screen. However, before finding the solution, it is necessary to know the reason behind it, and this is generally detected by identifying the QuickBooks error codes. This QuickBooks error usually occurs if you have not updated your Windows or QuickBooks.

Quick Solutions for QuickBooks Unrecoverable Error

• Update QuickBooks & Windows
• Open Without Loading Previous Windows
• Log In as a Different QuickBooks User
• Log In to Windows as a New Admin User
• Open a Sample Company File
• Move the Company File to a Different Folder
• Use the QuickBooks tool Hub
• Disable the QBCFMonitorService on Workstations
• Repair or Reinstall QuickBooks

Common Solutions to Fix QuickBooks Unfixable Error XXXXX XXXXX

If you see a QuickBooks Unrecoverable error XXXXX XXXXX, it means that QuickBooks has quit unexpectedly. You can see this when you:

• Open or close a file
• Save a copy (backup or portable copy)
• Select any menu option, button, or link in QuickBooks
• Update QuickBooks (Program or Payroll Update)
• Run file utilities (verify, rebuild, or compress)

Before you start troubleshooting

• Update QuickBooks Desktop to the Latest Release
• Create a backup of your company file

Solution 1: Close all windows and open QuickBooks

After you close your company file, QuickBooks will automatically reopen any windows that remain open. If you have a large report or multiple windows set to open by default, you may encounter an unreadable error during startup.

To open your file when all windows are closed:

• First, Open QuickBooks Desktop.
• In No Company Open, choose your company file.
• Hold down the ALT key on your keyboard and click Open. Hold down the ALT key until the file opens. If QuickBooks asks you to sign in, release ALT and enter your password. Press and hold Alt again and click OK.

Solution 2: Use a Different QuickBooks User

Try to open your company file using a different QuickBooks user account.

• Access the company file, select Set up user and password, and proceed to set up the user.
• For enterprise users: Go to the Company menu, click Users, and select Set up Users and Roles.
• Click Add User, provide the username and password, and click Next.
• Note: Avoid using a corrupted username.
• Adjust the user settings accordingly, then click Finish.
• Click File, then select Close Company/Logoff.
• Log in to the company file using the new login credentials.

If the new user account works properly, delete the user you’re having problems with and create them again.

Note: If the error occurs when you open your file as an administrator user, run QuickBooks File Doctor.

Solution 3: Set up the new admin User

For Windows 10 and Newer

• Go to Start, then Settings, then Accounts, then Family & Other Users.
• Under Other users, click Add someone else to this PC.
• Choose I don’t have this person’s sign-in information, then select Add a user without a Microsoft account.
• Enter the new account name and click Finish.
• It is advisable to set a password for the new account for security purposes.
• Click on the newly created account, then select an account type.
• Select Administrator, then click OK.

For Windows Server 2012 and Newer

• Open Server Manager from the Start menu.
• Navigate to the Tools menu and choose Computer Management.
• Expand Local Users and Groups, then select Groups.
• To grant administrative access, double-click on AdministratorGroups to access the Administrator Properties window. Click Add.
• In the Select Users, Computers, Service Accounts, or Groups window, enter the account you wish to add to the local admin groups, and click OK.

After setting up the new admin, log out of the new admin account and log back into Windows. If the error persists, it may indicate insufficient access or a damaged original Windows user profile. Contact your IT Support for assistance in repairing or changing Windows user profiles.

Solution 4: Open a Sample Company File

A sample company file helps you identify whether the issue is with your company file or in the QuickBooks account itself.

• Press and hold the Ctrl key.
• Double-click the QuickBooks program icon.
• Keep holding the Ctrl key until the No Company Open window appears.
• Choose to open a sample file from the No Company Open window.
• Select any sample file from the list.

If the sample file opens without any errors, it may indicate damage to your company file or the folder stored in it. Consider restoring your file using a recent backup or Auto Data Recovery. If these solutions don’t work, try troubleshooting for data loss.

Solution 5: Run Quick Fix My Program from the QuickBooks Tool Hub

Step 1: Download and install QuickBooks Tools Hub

QuickBooks must be closed to use the Tool Hub. The QuickBooks Tool Hub helps fix common errors. For the best experience, we recommend you use Tool Hub on Windows 10, 64-bit.

• First, Close QuickBooks.
• Download the latest version of QuickBooks Tool Hub and save it in an easily accessible location (like your Downloads folder or Windows desktop). To check your current version, go to the Home tab and look at the bottom.
• Open the downloaded file (QuickBooksToolHub.exe).
• Follow the on-screen instructions to install and accept the terms and conditions.
• After installation is complete, double-click the desktop icon to launch the tool hub.

Note: If you can’t find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.

Step 2: Run Quick Fix My Program from the QuickBooks Tools Hub

• In the QuickBooks Tools hub, pick the Program Issues.
• Select Quick Fix My Programs.
• Try installing QuickBooks again.

Types of Unrecoverable Errors in QuickBooks Software?

For your convenience, we have listed below a few plausible situations and also detailed the error codes that would help you locate the area and part of QuickBooks from which the error has been generated. Also, users can get help directly by calling the QuickBooks Enterprise Support Number, working 24×7 to resolve technical issues. The scenarios are:

1. When activating or registering QuickBooks: At times, while activating the desktop version of QuickBooks software, you might encounter any one of the following QuickBooks Errors – 1603, 1903, 1722, 1904. These errors indicate corruption of the Microsoft .NET Framework or a problem with a plugin called QBGDS.

To resolve the issue user can check up on various scenarios illustrated below:

• SSL 2.0 and SSL 3.0 are being used by the software.
• Employ the QuickBooks Install Diagnostic tool to ensure the installation frame is not causing the problem.
• Install the software again with a clean install in case the above scenario is true.
• Start the process of repairing the Microsoft .NET Framework.

2. While working in a multi-user or network Environment, the user might face a QuickBooks Unrecoverable error in another scenario wherein multi-user mode or environment is used. This mode of error is all-inclusive with terminal services, local networks, and hosted spheres, which offer the option of employing the QuickBooks software in multiuser mode.
3. When opening your company file on a workstation (Multiuser): Another time when an Unrecoverable Error in QuickBooks occurs is when the user tries to access a company file that is stored over a network. This error generally occurs when the QBCF monitor is performed on the system on which the company file is not stored.

• QuickBooks Error Code 00000 14775
• QuickBooks Error Code 00000 15204
• QuickBooks Error Code 00227 55008
• QuickBooks Error Code 00551 46274
• QuickBooks Error Code 02457 79428
• QuickBooks Error Code 13730 84631
• QuickBooks Error Code 13824 75582
• QuickBooks Error Code 15563 13890
• QuickBooks Error Code 19758 63847
• QuickBooks Error Code 20103 33023
• QuickBooks Error Code 20888 41171

Although error codes reflect many different causes, malfunctions, and corruption scenarios, some of the most common QuickBooks unrecoverable error scenarios are:

• Unrecoverable error when opening a QuickBooks Desktop file on a workstation
• Resolve problems printing, emailing, or saving as PDFs out of QuickBooks Desktop
• Target Chaining or Unrecoverable Error when running the Rebuild utility
• Get QuickBooks Unrecoverable error when performing a bank reconciliation or viewing previous reconciliation reports
• Fix data damage on your company file
• Unrecoverable error when importing Accountant’s Changes

When QuickBooks Users Can Face Unrecoverable Errors

Trying to access the company file.	When Attaching a File
Error while trying to generate the backup of the file.	When Sending an Email
Generating a portable company file.	Generating the sample company file.
When Opening the Company File	Employing the use of a Verification or rebuilding tool.
When Importing Accountant’s Changes	When Attaching a File
When Closing	During Rebuild
When Exporting to Excel	After Login
Creating Invoice	When attaching a file
Windows 10	After Backup
When Paying Bills	When Closing the Company File
When Opening the Company File	When Printing Checks
Check Register	QuickBooks Rebuild Data
When Emailing	When Importing
When Logging In	On Startup
When Reconciliation	When Saving
Printing	QuickBooks Unrecoverable Error 19758

Conclusion – Overcoming QuickBooks Unrecoverable Errors

Encountering an “Unrecoverable Error” in QuickBooks is frustrating, but it doesn’t mean disaster. Often caused by file corruption, system conflicts, or user access issues, this error can be cleared with targeted troubleshooting such as suppressing previously open windows, running the Company File Doctor, verifying user permissions, testing with a sample file, or utilizing the QuickBooks Tool Hub to repair components. If these steps don’t resolve the issue, you don’t have to face the problem alone. Our QuickBooks-certified professionals are ready to help restore your data integrity and get you back on track quickly and securely.

Frequently Asked Questions