Skip to content

QuickBooks Locking Up – Unlock Freezing QuickBooks Desktop

QuickBooks Locking Up

Why is QuickBooks Desktop Locked Up?

QuickBooks locking up is a basic issue that users face. Suddenly your software gets unresponsive to your mouse or keyboard whenever you try to click through the mouse nothing happens. Usually, it does not mean that your system is broken; it is a common error that can be resolved by applying some troubleshooting solutions. Through this article, you will look for solutions to rectify the freezing up of your QuickBooks problem and help you deal with a frustrating experience more calmly. Most of the time a little issue during the QuickBooks 2022 Upgrade may lead to freezing or not working problems.

How does QuickBooks Desktop freeze up?

During the installation of the QuickBooks desktop edition, you may experience an error where the installer freezes or becomes unresponsive for a few seconds. This issue commonly occurs when the installer gets stuck on the “installing ABS PDF driver” window. In this post, we will discuss the potential factors that can cause this error.

What are the Causes of QuickBooks Desktop Freezing or Hanging?

QuickBooks freezing can be a major problem, as it can lead to lost time and data. To resolve the issue, it is important to first understand the cause of the freeze.

Major causes of QuickBooks locking up: You can go through all QuickBooks Desktop 2022 Issues and errors to rectify other problems.

Several times QuickBooks desktop suddenly results in locking up while operating on the application. Following are some basic reasons that keep software freezing:

  1. Check for blocked files: Sometimes, certain files can prevent you from accessing a window. To check this, try restarting your system in Safe Mode. If QuickBooks opens in Safe Mode, then one of the startup programs is causing the problem. You can disable startup programs one by one until you find the one that is causing the issue.
  2. Update your Windows operating system: An outdated Windows operating system can sometimes cause QuickBooks to freeze. To update your Windows operating system, first go to the Windows Update section in the Control Panel.
  3. Close background applications: Background applications can consume data and space, which can lead to QuickBooks freezing. To close background applications, go to the Task Manager and select the applications that you don’t need to be running.
  4. Disable User Account Control (UAC): UAC can sometimes prevent QuickBooks from opening or running properly. To disable User Account Control, go to Control Panel and find UAC. Then, select Change User Account Control settings and move the slider to the Never notify position.
  5. Repair the DDF and preference files: The DDF and preference files are used by QuickBooks to store configuration information. If these files are damaged, it can cause QuickBooks to freeze. To repair the DDF and preference files, you can use the QuickBooks Tool Hub.
  6. Change your company Name: If your company name is too long, it can cause QuickBooks to freeze. To change your company name, go to the File menu and choose Company Information. Then, enter a shorter name for your company.
  7. Check your hard drive for corruption: A corrupted hard drive can sometimes cause QuickBooks to freeze. To check your hard drive for corruption, you can use a disk utility program.
  8. Repair or Reinstall QuickBooks: In case you’ve tried all of the steps above and QuickBooks is still freezing, you may be required to repair or reinstall QuickBooks. To repair QuickBooks, you can use the QuickBooks Tool Hub. To reinstall QuickBooks, you can download the software from the Intuit website.

Here are some additional tips to prevent QuickBooks from freezing:

  • Keep your QuickBooks software up to date.
  • Regularly back up your company file.
  • Close any unnecessary programs before opening QuickBooks.
  • Avoid using too many add-ons with QuickBooks.
  • Defragment your hard drive regularly.
  • Keep your computer’s hardware in good working condition.

AccountsPro guide QuickBooks Desktop 2022 Installation will help you to avoid issue and problem .

The QuickBooks 2023 freezing-up issue can be recognized through the following symptoms.

Users often encounter the common issue of QuickBooks Desktop hanging on opening. This error can manifest in various ways, including the following:

  • When QuickBooks freezes Windows 10 for a few seconds, it indicates this problem.
  • The system lags and performs poorly, making QuickBooks’ everyday accounting tasks complicated.
  • The error QuickBooks Freezing may force you to force quit QuickBooks.
  • It takes a long time for QuickBooks to respond to keyboard or mouse inputs, and the computer hangs and becomes sluggish.
  • QuickBooks window crashes with a string of errors after being logged in or QuickBooks doesn’t respond after logging in.

Points to be Considered before Unfreeze the QuickBooks Desktop

Create a company file backup

To create a backup of your QuickBooks company file:

  • Right-click on the QuickBooks icon on your desktop.
  • Select File > Backup Company File.
  • In the Backup Type section, select Local Backup.
  • In the Local Backup Only section, select a location to save your backup file.
  • Click OK.

How To Unfreeze QuickBooks Desktop Problem

How do solve the QuickBooks locking Up Issue?

Solution 1: Rename DDF and DAT files:

When DDF files are damaged, QuickBooks may complain that the program has frozen. Renaming these files may help fix the problem.

  1. Firstly, you are required to close all the company files on the system
  2. Discover the company directory and then change the file named DAT to OldUserPRef.DAT
  3. Now, the next step is to delete the entire file with the DDF extension
  4. If you have an identical directory, you need to open the company file and then press confirm to save the changes.
  5. At last, select print to print successfully.

Solution 2: Close QuickBooks Related Programs listed on Task Manager:

task-manager
  1. To get started, go to the Task Manager by pressing the Ctrl + Shift + Esc keys together on your keyboard.
  2. Now, you need to highlight all the programs with .qb extension, Intuit, or QuickBooks
  3. Hit on End Task located at the bottom of the webpage
  4. At last, close the window named Task Manager and restart QuickBooks Desktop to see if the error is fixed.

Find the answer whether QuickBooks 2020 Can Run On Mac Catalina or not , also find the process how to use it.

Solution 3: Uninstall QuickBooks Desktop:

This is another effective way to fix the QuickBooks Desktop Freezing issue. Firstly create a backup of the QuickBooks desktop before an uninstall process to do this follow the steps:

  1. Locate File Menu and then choose Restore Company
  2. Discover Restore a backup copy and then choose Next
  3. Hit on Local Backup and then choose Next
  4. Navigate dropdown named Look In and then select the location o
  5. Choose the backup file from the listed folder. Ensure that the file name must be with.qbb extension
  6. Click on Open and then choose Next
  7. Locate the drop-down named Save in and then select the location you need to save the restored file
  8. Enter a new file name in the field and save it

After creating a backup do the uninstall process:

  • To perform this you need to press the Windows+ R key from the associated keyboard and then display the Run command window
  • Hit on Control Panel and then select the OK option
  • Discover program and features option
uninstall-quickbooks
  • After this click on Uninstall a program
  • Search out the listed programs choose QuickBooks desktop and then click on the Change/Uninstall option
unistall-change-program
  • Now follow the instructions displayed on the screen and finish the process

Solution 4: Close QBW32.exe operation:

  1. Locate your system taskbar and then select Start Task Manager
  2. Discover processes option
  3. Hit on Image Name if you wish to apply an alphabetic filter
  4. Search for EXE
  5. At last, hit on the End Process button

Solution 5: Use the QuickBooks Tool Hub to Unlock QuickBooks 2023

Use the QuickBooks Tool Hub to effectively identify and resolve any problems with your QuickBooks software. This comprehensive tool includes a range of essential utilities designed to solve a wide variety of problems that may occur in QuickBooks.

  • Download the QuickBooks Tool Hub from the official Intuit website. (Download Link)
  • Save the downloaded file to a location on your computer where it can be easily accessed.
  • Locate the saved file and double-click on “QuickBooksToolHub.exe” to run the installation process.
  • Follow the on-screen instructions to install the QuickBooks Tool Hub on your PC.
  • Once the installation is complete, double-click on the QuickBooks Tool Hub icon to open the tool.

Solution 6: Run QuickBooks clean install tool from tool hub Program:

  • Download the QuickBooks clean install tool
  • Save the files and save it
quickbook-clean-install-tool
  • Now the next step is to open the QuickBooks Clean utility program file
  • Click on I accept after the license agreement is displayed on the screen
  • Choose QuickBooks Desktop Version and then proceed with the Continue option
  • Finally, click on the “OK” button. When you see the message “QuickBooks is now ready for a clean install,” proceed to install it in the default directory.

Solution 7: Run QuickBooks to Install Diagnostic software

quickbooks-install-diagnostic-tool
  1. The initial thing you require to perform is to Download the QuickBooks Install Diagnostic tool
  2. After that save the downloaded file on a preferred location
  3. Close the entire executing software and then execute the downloaded QuickBooks install software
  4. Wait till the completion of the process
  5. Restart the computer and ensure that all components are accurately updated

Solution 8: Use the QuickBooks File Doctor from the Tool Hub Program

  • To get started, you’ll need to download the QuickBooks File Doctor.
  • Access your computer’s Downloads folder by pressing the “CTRL + J” keys simultaneously.
  • Double-click on the downloaded file named “QuickBooksToolsHub.exe” to initiate the installation.
  • Follow the prompts, selecting “Next” and then “Yes” on the license agreement page.
  • Proceed by selecting “Next.”
  • Once the installation is complete, click on “Finish.”
  • Launch the QuickBooks Tool Hub by locating its icon and opening it.
  • Within the QuickBooks Tool Hub, navigate to the “Company File Issues” tab.
  • Click on “Run QuickBooks File Doctor.”
qb-tool
  • Click on “Browse” to select the company file you want to work with.
  • Choose the option to check your network and file systems.
  • Press the “Enter” key to proceed.
  • Enter the QuickBooks Admin password and click on “Next.”
  • Allow the scan to complete.
  • Once the scan is finished, restart QuickBooks Desktop to ensure that the QuickBooks freezing issue has been resolved.

Solution 9: Use QuickBooks Database Server Manager to Unfreeze QB

To resolve the QuickBooks freezing error, follow these steps:

  • Start by downloading the QuickBooks Tools Hub.
  • Access the folder where your downloaded files are stored by pressing the “CTRL + J” keys simultaneously.
  • Locate the “QuickBooksToolsHub.exe” file in the folder and double-click on it.
  • When prompted to allow the tool to make changes, select “Yes.”
  • Click on “Next” to begin the installation.
  • Proceed by selecting “Next” again, followed by choosing the “Install” option.
  • Once the installation is complete, click on “Finish.”
  • Launch the QuickBooks Tools Hub.
  • From the “Network Issues” menu, select “QuickBooks Database Server Manager.”
  • Verify whether the process resolves the QuickBooks freezing error.

Also find other QuickBooks Repairing Tool List which you can also use if required .

How to Close a Frozen QuickBooks Session on a Dedicated Server

QuickBooks may sometimes freeze or become unresponsive due to active and idle sessions or unstable local internet.

Note: The action below apply to dedicated servers only. If you are using a QuickBooks shared server, please contact customer support.

To close a frozen QuickBooks session on a dedicated server, follow these steps:

  • Right-click and open the Task Manager on the server.
  • Go to the Users tab and tap on your username.
  • Expand the list of processes and find the QuickBooks session.
  • Right-click on the QuickBooks session and select End task.
  • Once the QuickBooks session is closed, log back into your QuickBooks company file. The application should now be responsive.

Below are some additional tips to stop QuickBooks from freezing on a dedicated server:

  • In case you are not able to close the QuickBooks session using Task Manager, you can try restarting the server.
  • To prevent QuickBooks from freezing, make sure that your server has enough memory and processing power.
  • Keep your QuickBooks software up to date.
  • Regularly back up your company file.

Benefits of Closing Frozen QuickBooks Session for Dedicated Server only

Closing a frozen QuickBooks session on a dedicated server can provide the following benefits:

  • Regain productivity: When you can quickly resolve a frozen session, you can get back to work without having to wait for the session to unfreeze or restart the server. This can help you avoid lost productivity.
  • Maintain data integrity: Ending a frozen session appropriately can help to prevent data damage or loss. This is because a frozen session can sometimes corrupt your QuickBooks data.
  • Save time: Knowing how to close a frozen session can save you time compared to restarting the server or waiting for the session to unfreeze.
  • Improve system stability: Resolving blocked sessions as soon as possible can help to improve the overall stability and performance of your dedicated server. This is because a frozen session can put a strain on the server’s resources.

Technical Support Unlocking QB Pro, Premier, Enterprise

Through this article, you get relevant information to fix QuickBooks Locking Up errors. Follow these enhanced troubleshooting steps and in case if you feel any doubt regarding the same connect yourself with AccountsPro Toll-Free Number πŸ“ž +1-800-983-3087. You can also send an email AccountsPro Support team or do a live chat with one of the professionals on QuickBooks Support to solve all the obstacles in one go through the professional team. The expert team is available 24/7 to serve you with better assistance. If you never know about QuickBooks Hosting, you can check its advantages and also get a 15-day free trial from AccountsPro.


Frequently Asked Questions(faq)

Do QuickBooks freeze when opening?

If QuickBooks freezes when opening, you may need to perform some troubleshooting steps. Try closing all other programs running on your computer, restarting QuickBooks, and making sure that you have the latest version of QuickBooks installed. If the issue persists, you may need to contact QuickBooks support for further assistance.

Why does QuickBooks keep freezing?

βœ… QuickBooks may freeze due to several reasons such as outdated software, data damage, network issues, or hardware problems.
βœ… To troubleshoot the issue, try updating QuickBooks to the latest version, run QuickBooks file doctor, and repair the QuickBooks installation.

What to do when QuickBooks freezes?

βœ… Save your work and close QuickBooks.
βœ… Restart your computer.
βœ… Open QuickBooks and try again.

How to close QuickBooks when frozen?

βœ… Press “Ctrl + Alt + Delete” on your keyboard.
βœ… Click “Task Manager.”
βœ… Select “QuickBooks” from the list of programs and click “End Task.”

How to unfreeze QuickBooks Desktop?

To unfreeze QuickBooks Desktop:
βœ… Press “Ctrl” + “Alt” + “Delete” on your keyboard to open the Task Manager.
βœ… Find the QuickBooks process in the list and select it.
βœ… Click on “End Task” to close the frozen instance of QuickBooks.
βœ… Reopen QuickBooks and try again.

Why does my QuickBooks lock up?

There could be several reasons why QuickBooks keeps freezing. Some of the common causes are:
βœ… A damaged or corrupted company file.
βœ… Outdated QuickBooks or operating system.
βœ… Insufficient RAM or system resources.
βœ… A conflict with other software or programs.
To fix this issue, you can try updating QuickBooks to the latest version, closing other programs while using QuickBooks, or contacting QuickBooks support for further assistance.

How do you unfreeze QuickBooks?

To unfreeze QuickBooks, try closing all other programs running on your computer and restarting QuickBooks. If the issue persists, you may need to perform some additional troubleshooting steps or contact QuickBooks support for further assistance.

How to force quit QuickBooks?

To force quit QuickBooks, press the Ctrl + Alt + Delete keys simultaneously to open the Task Manager. Select the QuickBooks program and click End Task.

Speak to A Specialist about QuickBooks Software

HeadacheπŸ₯Ί. Huh, Save time & money with QuickBooks Support 24Γ—7 @ +1-800-983-3087, we provide assistance to those who face problems while using QuickBooks (Support all U.S. & Canada Editions)

 Support – We provide solutions for the following QuickBooks (Pro, Premier, Accountant, Enterprise, Payroll, Cloud) 

  • Error Support
  • Data Import
  • Data Conversion
  • Payment Solutions
  • Upgradation
  • Payroll Support
  • Data Export
  • Software Integration
  • QuickBooks Printer Support
  • Complete QuickBooks Solutions
  • Tax-Related Issues
  • Data Damage Recovery
  • Installation, Activation Help
  • QuickBooks Windows Support
Phone

+1800-983-3087

Accountspro Tollfree Number
Toll Free: 1800-983-3087