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QuickBooks Error 6000 83 – When Try to Open a Company File

QuickBooks Error 6000 83 problem comes with company file accessibility. This error code displays a message when you try to access the company file data that you need. To resolve this situation, it is recommended to perform a simple retry of the file opening process. However, if the error persists, it is important to contact our technical experts and provide them with the following error code 6000 83.

quickbooks error 6000 83

Insufficient folder permissions are controlling access to your QuickBooks company file. For seamless operation in a multi-user environment, ensure that you have read/write access and file/folder creation/deletion privileges to the directory containing the company file.

What are the Causes of QuickBooks Error 6000 83?

The following reasons may be responsible for the occurrence of QuickBooks error 6000 83:

  • Regional Language Settings Issues: This error can occur if you are using a non-U.S. or non-Canadian version of Windows, or if your ‘Regional Language Settings‘ in Windows are set to a language other than English.
  • Incorrect File Extension: The error may arise due to an incorrect file extension.
  • Incomplete QuickBooks Installation: An incomplete QuickBooks installation can also trigger this error.
  • Insufficient Access: Insufficient access to the network server, QBDataServiceUserXX, or Windows administrators can cause this issue.
  • Damaged Company File: A damaged company (.qbw) file can lead to this error.
  • Corrupted Company File or Shared Folder: The error can result from a corrupted QuickBooks company file or a damaged shared folder.
  • Multiple Systems Hosting the File: This error may appear if multiple systems attempt to host the QuickBooks Company file simultaneously.
  • Conversion of Older QB Company File: The error might occur when trying to convert a QuickBooks Company file from an earlier version over a network.
  • Incorrect File Format: The file extension may incorrectly be in the format of .qbm or .qbw.adr, causing the error.
  • Improper Hosting Configuration: The hosting might be enabled on both the server and at least one workstation (which is incorrect), instead of only on the server (which is correct).

On the Linux servers:

  • If no qbdir.dat file exists or if QuickBooks is not monitoring the company file in the qbmonitor directory.
  • If the system is unable to ping the server name.

How to fix QuickBooks Error 6000 83?

You may see QuickBooks Error 6000 83 when you open, restore, or backup your company files. But don’t worry, here’s how to fix it.

Follow the steps below to find out what you were doing when you got the error. Or if they don’t apply, follow the steps for where you keep your company file.

Solution 1: Creating a Backup of Your Company File

Note: If you store your company file on a server, move it to your local hard drive. Then follow the steps. Once you fix the error, you can move the company file back to your server.

  • Close QuickBooks Desktop on your server computer that hosts your company files.
  • From the File menu, choose “Exit QuickBooks Desktop“.
  • Click on the Windows Start menu.
  • Write “File Explorer” in the search bar and open File Explorer.
  • Select My Computer from the navigation bar. It is also sometimes called “This PC“.
  • Select and open your C: drive.
  • Right-click the screen, select New, and then create a new file Folder. Give it a simple name, like “QB Test Folder.”
  • Make a backup of your company file. When QuickBooks asks where you want to save the backup, save it to the folder you just created on your C: drive.
  • Use the new backup to restore your company file.

If you no longer see QuickBooks error 6000 83, start using your backup as your main company file. Don’t use your old company file anymore. We recommend renaming it so you don’t use it by mistake.

Solution 2: Restoring Your Company File

Below are the steps to restore your QuickBooks company file. follow them:

Step 1: Check your backup filename

Confirm that your backup company file name or the folder containing it does not contain any symbols, special characters, or spaces.

  • Press the Windows Start menu Button.
  • Write  “File Explorer” into the search bar and open File Explorer.
  • Find and open the folder containing your backup company file.
  • Right-click the file with .qbb at the end of the file name. This is your backup company file (also known as a QBB file).
  • Remove any special characters, symbols, or spaces from the filename.
  • Right-click the folder holding the QBB file and select Rename. Remove any special characters, symbols, or spaces.

If you still see error -6000 -83, move to step 2.

Step 2: Create a portable company file

In case you cannot restore your QBB file, go back and open the company file from which you created the backup.

  • Create a portable company file (also known as a QBM).
  • Use a Portable Company File to restore your company file.

If you still see QuickBooks error 6000 83, proceed to step 3.

Step 3: Restore your Backup file from your local Hard Drive

  • If your backup company file is currently on your server, move it to a local hard drive. This is usually your C: drive.
  • Then follow the steps to restore your QuickBooks company file.
  • After you fix the error, you can move your company file back to your server.

If you still see Error -6000 -83 move to the next solution.

Solution 3: Keep your Company File on a Windows Server

If your company file is not on the server and you see QuickBooks error 6000 83, contact our support team so we can help.

Step 1: Turn off hosting on your workstations

Only your server computer, which stores company files, should be configured to host multiple users. Disable “Host Multi-User Access” on all other workstations (networked computers) that do not host files.

  • Open QuickBooks on a workstation (not on your server).
  • Skip opening your company file.
  • Go to the File menu and find Utilities.
  • If you see the “Host multi-user access” option, don’t select it. Go to the next workstation. It is not causing problems.
  • If Stop Hosting Multi-User Access is an option, select it.
  • Repeat these steps in all your workplaces.

Step 2: Use QuickBooks File Doctor

  • Open QuickBooks on a workstation (not your server).
  • Skip opening your company file.
  • Go to the File menu and find Utilities. Then, from the Tools Hub, select Company File Issues.
  • Choose Run QuickBooks File Doctor. It may take a minute to open.
  • In the File Doctor, pick your company file from the list. If it’s missing, use Browse to find it.
  • Select Verify your file (the middle option) and click Continue.
  • Enter your QuickBooks Admin password and click Next.

The above process will begin to check your company file for damage and network issues. Depending on the size of the file, this may take 3-5 minutes. Once File Doctor has processed your company file, restart QuickBooks and open your company file to verify data integrity.

Step 3: Restore from a backup

When you restore, QuickBooks uses the backup company file (.qbb) to create a new company file (.qbw).

  • In QuickBooks, navigate to the File menu and select Open or Restore Company.
  • Choose Restore a backup copy and click Next.
  • Select Local Backup and click Next.
  • Locate your backup file (usually named like [Your company name].qbb).
  • Choose a destination folder for the restored file and click Open.
  • When ready, click Save. If you see a message about possibly overwriting your data, choose the option that best suits your needs. Don’t overwrite anything unless you know you want to do so.

Step 4: Edit your Windows Hosts file

If you still have issues, you can test your network to see if that’s what’s causing the error. Go to one of your workplaces and edit your Windows host file.

The Windows server should be configured to maintain the same address for the network at all times.

  • Firstly Close your QuickBooks desktop.
  • Now go to the Start menu then click on Computer > click on the server
  • Then go to:
    • C: \ Windows \ System32 \ Drivers \ Etc
    • C: \ Windows \ Syswow64 \ Drivers \ Etc
  • After that double-click the host’s file option.
  • Choose Notepad to select a program to open up with.
  • You need to Enter the IP address followed by the Computer name server will have the workstation IP and computer name while the workstation will certainly have the Web server IP and also the computer name.
  • When entering these details, just use the Tab key instead of the space bar for different IP addresses and computer system names.

Solution 4: Keep Your Company File on a Linux Server

Before you begin, confirm that you have the correct permissions to make changes to the server. Contact an IT professional for assistance if you need it.

Step 1: Configure your Linux server

  • Open Linux Database Server Manager on your server.
  • Configure Database Server Manager and the directory in the Initord.conf file.
  • Restart QuickBooks Enterprise on your host computers.

Step 2: Configure your host file

First, ping your server to get your server name and IP address:

  • Open the Windows Start menu on the networked computer.
  • In the search bar, type “CMD” and press Enter to open the command prompt.
  • Type “ping [name of your Linux server]” and press Enter.
  • Note down the displayed server name and IP address.

Next, edit the host’s files. Confirm that all computers connected to your server have the correct IP address and Linux server name. Start from the computer where you see the QuickBooks error 6000 83.

  • Close QuickBooks Desktop on all networked computers (File menu > Close QuickBooks Desktop).
  • Open the Windows Start menu on the networked computer.
  • Find “File Explorer” and open it.
  • Navigate to C:\Windows\System32\drivers\etc (this is PC > C: Drive > Windows > System32 > Drivers > ETC).
  • Right-click the “Hosts” file and select “Open with Notepad.”
  • Scroll to the bottom of the file.
  • On a new line, enter the IP address of the Linux server, followed by the “Tab” key, and then the server name (Linux is case-sensitive). Confirm that you entered names with the correct case.
  • In Notepad, go to “File” > “Save.”
  • Close Notepad.

In the End!

Intuit QuickBooks is nowadays hired by many businesses regardless of size and sector across the globe. Accounting software exists in abundance that helps manage and streamline the day-to-day troublesome business accounting and finance all in one place. Productive features and strong customer support have no wonder made QuickBooks the most recommended business accounting software that holds the top position in the market. The software tracks daily business sales, expenses, reports, taxes, etc.

AccountsPro’s support team is very prompt and proactive and has not disappointed any customer yet. If you want to read more about QuickBooks errors check out the full list here. Connect with us 24×7 through toll-free phone number ☎ +1800-983-3087.

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