Why can’t QuickBooks Print or Save PDFs? Here’s How to Fix PDF and Print Problems in QuickBooks?

One of the most widely used accounting programs among small and medium-sized enterprises is QuickBooks. This tool has greatly simplified the workflow, making it a true game-changer in the accounting industry. Along with its many sophisticated features, such as payments and inventory management, QuickBooks Desktop also saves a ton of time that can be used to expand a business. Though QuickBooks is a self-repairing program, occasionally you will run into issues when using their system. Sometimes, users can face PDF and Print Problems in QuickBooks Desktop.

Most of the time, errors are simple to correct, but occasionally, professional assistance is needed. A prevalent issue that impacts the workflow is when QuickBooks refuses to print, fails to print, or cannot print invoices from the QuickBooks desktop. We will go over each printing error that QuickBooks Desktop may have in depth, as well as possible fixes, in this post. Thus, read the article thoroughly from beginning to end.

What are the QuickBooks Desktop PDF and Print Problems?

One of the most important and beloved features of QuickBooks desktop software is the ability to print from it. Occasionally, QuickBooks desktop PDF & print problems may arise from corrupted or missing QuickBooks components. Alternatively, QuickBooks may be unable to print invoices due to a printer or system malfunction. Printing problems may come in many forms, and there are many reasons for each kind of problem, discussed in more detail later in this post.

QuickBooks PDF and Print Problems Quick Fix With QuickBooks Repair Tool

The QuickBooks PDF and Repair Tool is intended to identify and fix issues that arise while utilizing QuickBooks’ PDF and Print capabilities. This program was created to address problems with Microsoft components, which would finally cure the primary problems. This utility is quite effective at fixing many printing and PDF issues.

Errors that the Print and PDF Repair Tool Can Resolve

Many of the frequent mistakes and issues with QuickBooks may be fixed using the QuickBooks accounting tool. Sometimes, the issues are caused by improper QuickBooks Desktop settings or by a malfunctioning Microsoft component. The following is a list of additional faults that may be fixed using this tool:

• QuickBooks cannot connect to the selected printer: Microsoft XPS Document Writer on XPS port.
• Printing failed.
• Error: QuickBooks cannot complete the action due to a missing PDF file component.
• QuickBooks is unresponsive.
• PDF Converter appears offline.
• Printing directly to QuickBooks PDF Converter is not possible.
• The device is not ready.
• Unable to save as a PDF file.
• QuickBooks could not save forms or reports as a PDF.
• QuickBooks freezes during account reconciliation.
• The Print Driver Host for 32-bit Applications has stopped working.
• Unrecoverable error.
• QuickBooks PDF Converter Activation Error: -20, -30, or -41.
• Error 1722 or 1801 while installing PDF Converter.
• Issues with printing transactions or reports.
• The reconcile window disappears or does not appear.

Causes for QuickBooks Printing and PDF Issues

Several factors might lead to QuickBooks PDF & Print problems, some of which are listed below:

• A portion of the PDF record is missing.
• Or if the PDF converter isn’t linked
• If the framework cannot establish communication with the printer, this might also be contributing to the problem.
• When a planned network is unavailable, similar problems may arise.
• If the printer programming isn’t presented enough, the user may also experience problems with PDF and printing.
• The problem is likely to arise if there is a print driver host that isn’t functioning.
• Outdated QuickBooks software might be an additional factor.

Things to keep in mind before appling solutions

Before selecting the main solutions, it is necessary to review a few guidelines that need to be taken into account. Now, let’s examine those points:

• The user will need to make sure the printer is switched on correctly as the first step.
• Subsequently, the user may verify if the printer can print from other software. If everything functions as it should, QuickBooks might not be the issue.
• Restarting the computer is another thing the user should attempt, as it may fix the problem.
• In addition to the printer error dialogue, the user may also receive the QuickBooks error dialogue or the Windows error dialogue.
• The user may occasionally get into a situation where they are allowed to print reports but not transactions. The user may attempt to modify the form’s template to resolve this. Remember that damaged templates are irreparable; thus, it’s crucial to explore other templates.

Methods for Resolving QuickBooks Desktop PDF and Print Problems

Several methods exist for resolving the QuickBooks PDF and Print problems. So, we shall examine each strategy individually. Now, let’s get started:

Method 1: Use the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to fix printing issues

Step 1: Download QuickBooks Tool Hub and install it.

The QuickBooks Tool Hub assists in resolving typical mistakes. Using the tool hub requires closing QuickBooks. The optimal experience will be yielded by using Tool Hub on Windows 10 64-bit.

• Close QuickBooks.
• Download the latest version (1.6.0.8) of QuickBooks Tool Hub.
• Save the file in an easy-to-find location (e.g., the Downloads folder or Desktop).
  • To check your current version, open Tool Hub, go to the Home tab, and check the version at the bottom.
• Open the downloaded file (QuickBooksToolHub.exe).
• Follow the on-screen instructions to install and accept the terms.
• When installation is complete, double-click the QuickBooks Tool Hub icon on your Desktop to open it.

Note: If you can’t find the icon, try looking for QuickBooks Tool Hub on Windows and selecting the program.

Step 2: Run the QuickBooks Repair Tool for PDF and Print.

• Open QuickBooks Tool Hub.
• Go to the Program Problems tab.
• Select QuickBooks PDF & Print Repair Tool.
• Wait for the tool to complete (about a minute).
• Try printing, emailing, or saving as a PDF in QuickBooks Desktop again.

Proceed to the next solution if this one doesn’t resolve the problem.

Method 2: Restart and change the permissions for your temporary folder.

Step 1: Turn on your computer again

• Try again after restarting your computer. If this doesn’t resolve the problem, reset your temp folder’s permissions.

Step 2: Modify the permissions for your temporary folder

• Press Windows key + R to open the Run command.
• Type %TEMP% and press Enter.
• Right-click on a space in the Temp folder and select Properties.
• Go to the Security tab.
• Ensure all listed groups and users have Full Control.
• Click Apply, then OK to save changes.
• Try saving the file as a PDF in QuickBooks again.

Step 3: Test whether you can print to your XPS (only in case of email and save as PDF problems).

QuickBooks saves as a PDF by using a portion of the Microsoft Windows program XPS Document Writer. Check to verify if your XPS Document Writer can print.

• Open Notepad.
• Type “Test” in the document.
• Click File and select Print.
• Choose Microsoft XPS Document Writer, then click Print.
• If XPS Document Writer is missing, enable it on your computer.
• Enter a filename and save the file to your desktop.
• Go to your desktop and open the XPS file to check if it printed correctly.

If you are unable to print from QuickBooks to your XPS or actual printer, you should seek assistance from Microsoft or your IT specialist.

Permit printing from your PC to an XPS printer.

• Navigate to the Control Panel in Windows and select Category View.
• Choose the Programs option.
• Choose Turn Windows features on or off under Programs and Features.
• Look for Microsoft XPS Document Writer under the Services section.
• Click OK.

Method 3: Construct a new form or template.

• Make a fresh template for your application. Find out more assistance in making new templates.
• Modify the transaction’s template.
• Make a .pdf file.

Method 4: Change the Properties of the Print Spooler Service

• After doing a right-click on Start, choose Run, enter Services.msc, and click OK.
• Look for the Print Spooler feature.
• Select Properties by right-clicking on the Print Spooler service.
• Select Automatic under Startup type, and then click Apply and OK.
• To start the Print Spooler service, right-click on it and choose Start.

It should now be possible to send or save a PDF.

The Reconcile Window Vanishes or is Not Visible

The reconcile window may appear off-screen if QuickBooks appears to shut up after you choose to reconcile from the Banking menu, but PDF capabilities continue to operate.

• Check to see if your reconcile window is listed by looking at all open windows.
• Choose Close All to start the reconciliation process.

Seek additional assistance with unrecoverable mistakes if you encounter issues throughout the account reconciliation process.

Test, Reinstall, and Adjust Permissions for XPS Document Writer

If you cannot print to the XPS printer outside QuickBooks, contact an IT professional or Microsoft for assistance.

Steps to Try with an IT Professional:

• Enable XPS Services:
  • Press Windows + R to open the Run command.
  • Type optional features and click OK.
  • Locate Microsoft XPS Document Writer and ensure it is checked.
  • Click OK to save changes.
  • Test printing from the XPS Document Writer outside QuickBooks.
• Check Security Software Settings:
  • Security software like Norton Antivirus or McAfee Firewall may block .xps file creation.
  • Open your security software settings and allow .xps files.
• Adjust Windows User Permissions for XPS Document Writer:
  • If a Windows user lacks permission to print using the XPS Document Writer, QuickBooks cannot convert files to PDF.
  • Log in with Admin Rights to modify these permissions.

Conclusion!

We hope that after reading this post, customers of QuickBooks will find it much simpler to resolve the PDF and Print problems with QuickBooks Desktop. But if you find this process tedious or time-consuming, or if you are still unable to resolve the issue even after trying all the procedures, it would be best to contact the QuickBooks enterprise support staff by calling our toll-free number, which is +1-800-983-3087.

QuickBooks customers may find it challenging to resolve these difficulties, but our experts have far more in-depth expertise, so handling such problems is second nature to them. So, you can just contact our team of specialists, and they will remove all of your uncertainty without having to worry about it.

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