How to Fix QuickBooks POS Number of User Licenses Exceeded Error?

QB POS Exceeded the Maximum Number Of Users Limit

When opening QuickBooks POS, several error triggers on the screen might hamper the work. The error code “you have exceeded the maximum number of users who can access the company file simultaneously” is one of those QuickBooks Errors. It generally displays on the screen if there is a corrupted license or a damaged QuickBooks Point of Sale installation. However, there are many other reasons responsible for the occurrence of the “QB POS number of user licenses exceeded error.” Let’s delve into the below sections to know more and also connect the QuickBooks POS Technical Support team to get help.

When and Why Does QuickBooks Point of Sale User License Cross Error Occur?

Why does QuickBooks’ Point of Sale number of user licenses exceed what happens? Below are the causes for the license error in QuickBooks:

• If multiple workstations are active, then the purchased license
• The stuck log file & the workstations required a reboot
• The file used to verify the license is corrupted
• Damaged QuickBooks Desktop POS installation
• Third-party internet security or a firewall blocks the system access from the server

In some cases, a QuickBooks Point Of Sale Access Violation Error occurred when the user license was not verified due to network or connectivity issues.

How To Fix the QB POS User License Limit Reached?

How to tackle the “QuickBooks Pos Number Of User Licenses Exceeded” error?

The following are the methods to resolve the QuickBooks point of sale number of user licenses exceeded:

Solution 1: Sync QB POS License Data Online After Verification

Check the licensed users number & sync license data online:

• For this, locate the Help button
• Choose Manage My License
• Hit Sync License data online
• Select OK button
• Again, click on the Help menu
• Choose the Manage My License button
• Hit Buy Additional User License
• Check the licensed user’s number
• In case the licensed user’s number is less than desired, then you can contact the professionals for the same

Also, QuickBooks POS Unexpected Error mainly occurred when there is any kind of mistake during QuickBooks Point Of Sale Network Setup.

Solution 2: Shut Down QB POS Workstation User System

Close all Workstations:

• Use the Exit button using the File menu to close QuickBooks Desktop POS
• Click the X button on the upper right
• If closing the application failed to free up the licenses then reboot all the systems. It will prevent the Point of sale from opening multiple workstations. If the error persists, then proceed step.

Solution 3: Delete All Entitlement Data Folder Contents

Clear Entitlement Data folder contents:

• Open the Point of sale server
• Locate the Windows Start option and then right-click on it
• Now select Open Windows Explorer
• Hit Organise, then choose Folder & search option
• Choose the View button
• Click Show hidden files & folders option
• Clear the checkbox named Hide protected system operating files
• Hit the Yes button for the warning
• Choose OK
• Browse the below location:
• C:\Program Data\Intuit\Entitlement Client\XX
• Now press the keys CTRL + A + Delete simultaneously
• Hit Yes on the display message
• It allows you to delete entire files in a folder at once

Solution 4: Rename WSActivity File

WSActivity file Renaming:

• Locate the C:\Program Data\Intuit\QuickBooks Point of Sale XX\Ini
• Search WSActivity and right-click on it
• Choose Rename button
• Fill the OLDWSActivity tab
• Now give click anywhere on the screen to save
• Next, launch QuickBooks Desktop Point of Sale

Solution 5: Add Firewall Or IE Security Exception For QB POS

Internet security and firewall configuration to permit access:

Here is the list of steps to configure the firewall for QuickBooks Point of Sale:

• Initially, click on the Windows administrator rights button
• Make sure you entered the desired Firewall ports & Executable Files for the utility named Point of sale

Steps for Windows firewall configuration manually:

• Open the Run window
• Enter the Control Panel button
• Click View By in the right upper corner
• Select the Windows Firewall option
• Click Advanced Settings
• Choose the inbound button there
• Hit “New rule.”
• Select the Port button
• Click the Next tab
• Enter the port number
• Choose the “Next” button
• Click the Allow connection tab
• Choose the option named Next
• Provide a name for the firewall rule
• At last, hit the Finish option
• Use the QuickBooks Point of Sale connectivity utility to fix security conflicts and network setup

Solution 6: Uninstall QuickBooks POS And Reinstall QB Point Of Sale

Uninstall & Reinstall QuickBooks Point of Sale

• Open the server system to reinstall the QuickBooks Desktop point of sale
• Next, update the QB point of sale
• Locate the Help button
• Choose the Manage My License option
• Click Sync license data online
• Hit OK
• Again, click on the Help button
• Choose Manage My License
• Hit “Buy additional user license.”
• Check the licensed user’s number

Help Or Assistance QB POS New, Another, Extra User License Purchase

Hopefully, the post assisted you in troubleshooting the QuickBooks Point of Sale number of user licenses exceeded the error. In case of any other concerns, get connected with a professional team. Use a live chat, email address, or QuickBooks Contact Phone Number to talk with the experts.

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