Fixing Sage 50 Printer Not Activated Errors 30, 20, -40, & 41

Sage 50 users often encounter printer-related errors such as -30, -20, -40, and -41 when attempting to print or save documents as PDFs. These errors typically arise due to misconfigurations, outdated printer drivers, or conflicts with the PDF conversion tool included in Sage 50.

Understanding Sage 50 Printer Not Activated errors and their causes is crucial for resolving them quickly and minimizing disruptions. Common triggers include:

• Incorrect Permissions: The user account may lack sufficient rights to access required files or printers.
• Outdated Drivers: Printer or PDF converter drivers may not be compatible with the current system or software version.
• Faulty Printer Setup: Incorrect printer settings or a missing default printer can prevent proper functionality.
• Windows Registry Issues: Corrupted or missing registry entries linked to the Sage PDF Converter can cause errors.

To address these problems, users should verify printer settings, update drivers, and ensure the correct configuration of the Sage PDF Converter. In some cases, adjusting permissions or repairing the Windows registry might be necessary.

Clear, step-by-step troubleshooting is essential to resolve these issues effectively and maintain smooth printing operations in Sage 50.

What is Sage 50 Printer not Activated Error 30?

Sage printer inactive error code 30 indicates when the user is attempting to email or print forms and reports, and the error message is displayed. During the error scenario, the Sage 50 US edition closes while the user tries to email or print forms and reports. It gives an error message: “Printer not activated error 30”.

This Sage printer error restricts the user from generating invoices and submitting them from Sage Pro version on Windows 8.1. When attempting to submit an invoice, it displays an error: “Your forms were not sent because Sage could not create the necessary PDF files.“

What are the Reasons for the Occurrence of the Sage 50 Printer not Activated Error 30?

• User Account Control (UAC) enabled
• Incompatibility of the email program
• Damaged Windows Profile
• Installation of the Microsoft updates needs to be done
• Damaged E-mail Writer
• The customized forms are damaged
• Attempting to use Sage 50 E-mail Writer as a printer
• Settings on Sage 50 E-mail Writer are improper
• Printer driver clash

How To Fix Sage 50 Printer Not Activated Error Code -30 Message

Recommended Solutions for the Error Causes

Method 1: Damaged Customized Forms

• Attempt to e-mail or print using a standard form or a Standard Report (e.g., Balance Sheet)
• If the error occurs as the Print or Email option is clicked, skip to the next section.
• If able to select the standard form, and the form prints or emails successfully

Method 2: Using the Sage E-mail Writer as the default printer option

• Close Sage 50 US edition
• Click Start -> click Devices & Printers
• Verify that Sage E-mail Writer is not set as the default printer
• While printing, do not select Sage E-mail Writer as the printer

Method 3: Uninstall and reinstall PDF Driver

• Remove the existing PDF driver from your system.
• Download and install the latest PDF driver compatible with Sage 50.

Method 4: Install PDF Generator Locally on Remote Desktop Workstations

Remote Desktop Workstations must have the PDF Generator installed locally. If it is missing:

• Copy the printer driver from the network location: \ServerName\Timberline Office\9.5\Accounting\Wininst\Prerequisites\PDF Converter\RunAmyuninstall.exe
• Paste the file on the local desktop and run it to install.

Disable Printer Redirection in Remote Desktop

Some users may have Printer Redirection enabled. To disable it:

• Open Administrative Tools.
• Navigate to Remote Desktop Services.
• Select Disable device redirection for the following client device types.
• Check the box for Printers.
• Click OK.

There are resolution steps for the other causes of the error. Follow the suggested steps accordingly to resolve the issue successfully. You can also contact Sage 50 Customer Support for expert assistance.

What is Sage 50 Printer Error 20?

When you print a report, bill, or invoice, you see an error on your screen indicating that the printer is not activated. You are forever stuck with the error when you select Print, Screen, Publish, or Email.

Error Message: Sage printer not activated error code 20 when emailing or sending to PDF

Causes of Sage 50 Printer Not Activated Error Code 20

If you’re having a problem printing documents with your Sage 50 printer. There can be many reasons for this error.

The Sage Printer not activated error code 20 indicates the occurrence of the error while selecting print, screen, and publish options from the Report Layout or email. The reasons for the occurrence of the error code are as follows:

• The print feature is not compatible with your version of Windows 10.
• Sage printer not activated error code 20 comes when the Microsoft update installation failed.
• If User Account Control (UAC) settings are turned on
• Incompatible printer drivers or corrupted drivers
• Incompatible email programs can also cause issues.
• Damaged customized forms
• The email writer is damaged
• The wrong Amyuni Document Converter is used.

How to Fix Sage 50 Printer Not Activated Error Code 20?

You must follow these steps to be able to solve the problem completely:

Method 1: User Account Control is blocking Sage 50 E-mail Writer

• Right-click on the Sage 50 icon and select Run as or Run as Administrator
• You should now be able to print

Method 2: Implementation of the wrong Amyuni Document Converter

• Close the Sage 50 software
• Go to Control Panel, Devices, and Printers
• Click the Sage 50 E-mail Writer -> select Printer Properties
• Click the Advanced tab -> select the Amyuni Document Converter 450 driver -> Click OK.
• Open Sage 50 and verify you can now print to PDF

Method 3: Open the program with administrator rights in Windows 8.1/10

• Start your Windows 8.1/10, close your User Account Control, and restart the computer.
• Now, open the program with administrator rights. If it’s Windows 7, you are required to run it in compatibility mode.
• If you check other web forums with other customer experiences with the same printer problem, i.e. printer not activated, then you will see that the error also appears in some other programs if they are running on Windows 7 or Vista.
• In the end, choose the option to open Sage DacEasy in XP/32 compatibility mode or start it with administrator rights.
• Go to Sage DacEasy’s Properties menu and choose the Compatibility tab. Choose the option to launch it in 32-bit mode or XP mode.
• Go to the Printer Properties screen and assign the Sage DacEasy PDF Driver to its local port.
• Review to see if the problem is completely resolved.
• Still Working To Solve Sage 50 Printer Error Code 20 Won’t Activate So Here’s What You Need To Do Next.

Method 4: Windows 10 Users Directly Give the Print Command

This method applies to Windows 10 users. Follow this method if you want to solve the problem running on your computer system:

• Windows 10 users give the print command directly from Windows.
• So, open the file and save it in PDF format on your hard drive.
• When emailing, save the file to the hard drive and manually attach it to your email.

Note: Facing issues printing invoices in Sage 50? Don’t let printer errors slow down your business operations! Our expert guide has the solutions you need to resolve the “Printer Not Activated” problem quickly.

What is the Sage 50 Printer Not Activated Error 40?

The error message displayed on your system screen is the error Sage 50 Printer not activated error 40 or printer not activated when you are printing to the paperless office. When you attempt to print E-mail/print forms, Reports, Invoices, and any documents as PDF, “printer not activated” appears.

Causes the Sage Printer Not Activated Error Code 40

The reasons for Sage 50 Printer not activating Error 40 in Windows, XP, and Vista are given below:

• Microsoft’s latest updates need to be installed
• Using Outlook 2016 and Sage 2016 or a prior version
• Disrupted Windows Profile
• Corrupted E-mail Writer
• User Account Control (UAC) enabled
• Errors with SPLWOW64.EXE after printing

How to Fix Sage 50 Printer Not Activated Error Code 40?

Below are the steps to fix Sage 50 printer error 40:

• Run both Sage and the email program as Administrator
• Remove the Email Writer and run Repair on Sage
• Remove all damaged PTR files in the Forms folder
• Create a new Windows user profile

Sage 50 printer not activated error code 41 Message

Sage 50 Printer Not Activated Error Code 41 occurs when the user is trying to print PDF or other documents from Sage 50 Accounting. This occurs because of outdated software or outdated and missing drivers. The issue needs to be fixed as soon as possible so that you can complete the job.

The Reasons that Cause Sage Printer Not Activated Error 41

• The Amyuni driver is not updated.
• The Sage PDF converter has some errors.
• The configuration of the printer is not correct.
• The driver of the printer has compatibility issues.
• User Account Control (UAC) is enabled.
• The PDF converter has some issues.
• A PDF converter has drivers for the older version.
• An Email writer is damaged.

Note: Having trouble printing invoices as PDF in Sage 50? Don’t let this error hold up your business! Our step-by-step guide helps you resolve the “Printer Not Activated” issue and get your invoices printing smoothly again.

Fix Sage 50 Printer Not Activated Error 41

There are measures that you have to follow for this reason. To fix the Sage printer not activated error code 41, you need to follow a step-by-step solution and go back to your work.

Method 1: Reinstall Sage 50 PDF Converter from Paperless Office Advanced Option

• First, run Sage 50 as an administrator
• Click on the File menu option and choose Run from the further options
• Type PL_AdvanceOptions_UI and click on the OK button
• Tap OK again and then choose the default date
• Click on the button Install Converter
• After that, you have to exit the Paperless Office Advance Options windows
• Now print again, and if still not done

Method 2: Check the Driver Updates

• Go to Devices and Printers
• Choose Sage 50 PDF Converter
• Then select the printer and open its properties
• Move to the Advanced tab and then select Amyuni Document Converter
• Now click on Check for Updates, update it if available, and close the window
• Finally, print the document again, and the error is resolved.

Method 3: Manual System Restoration

• First, do an advanced system solution, which is a manual restoration of your system.
• Reboot your system with all administrator rights.
• Find and open System Tools.
• There is a list in which you click on System Restore.
• A window opens on your screen.
• You have to choose the Restore my computer to an earlier time option.
• Now in the next tab, check the restore point which is the latest and as per the requirements.
• After choosing the restoration point, click on the Next button.
• A confirmation window will appear on your screen; give confirmation and click on Next.
• After finishing the restore procedure, restart your system, and you are all set.

In the End!

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