Fix: This Company is too Old to be Converted Error in Sage 50

While upgrading the accounting software to its latest versions, users execute data conversion. This includes shifting from one version to a different one or changing to a new software. Users also begin data conversion during system maintenance or upgrades. In such scenarios, transferring old company data to a new folder is essential.

In this guide, complete information about the “This Company is Too Old to Be Converted” Error has been shared. Read on to learn more.

During this transfer, often the following error erupts:

“Error: “This Company is from a version of the product that is too old to be converted.”

OR

“This transaction refers to a non-existent invoice for customer/vendor XXXX, reference XXXX.”

Data conversion erases the requirement to uninstall software updates or product updates. It provides access to company files generated in previous versions of Sage 50.

During the data conversion procedure, errors may arise. The software frequently shows an error message and often freezes. Furthermore, the keyboard and mouse controls often stop working. On account of such failures, users experience conversion issues like this.

What is the meaning of the ‘This Company is Too Old to Be Converted’ Error?

Generally, this issue arises when a user attempts to open or restore a company file. This company file is usually prepared in an outdated version of Sage 50 Accounts. The present version is too advanced to convert the older file directly.

Note: Sage 50 cannot convert company files across multiple versions at once.

Why do Users Experience the Sage Data Conversion Error?

The “This Company is Too Old to Be Converted” is a data conversion error. In Sage 50, data conversion errors occur due to the following reasons:

• During the conversion procedure, there was a power outage.
• During the file conversion, the system locked up.
• During the conversion procedure, the user has shut down the system.
• During the conversion procedure, the Sage application is closed by the user.
• An old version of Sage 50 accounts is being used.
• The company file does not work with your current version of Sage 50.

What are the Key Points to Remember Before Troubleshooting?

Here is the list of the key points to remember before troubleshooting:

• Deactivate the Antivirus software for some time. Switch off the screen savers and shut down all the active applications. This should be done before beginning the Data Conversion Wizard.
• Recover the backup file prepared before the unsuccessful data conversion. This step should be done prior to trying the conversion once more.
• Verify the free disk space. During the conversion, Sage 50 needs temporary service. However, this space is three times the company file size.

How to Fix the “This Company is Too Old to Be Converted” Error in Sage 50?

This error appears if the company file was created in a Sage 50 version released before 2018. Sage 50 Accounting 2024 can directly convert files from version 2018 or newer.

Here are the steps to check and fix data corruption before converting:

• Recover your latest company data by restoring it to a new company file.
• Launch the new company and make sure it loads correctly.
• Now, open the folder of the new company.
• Go to the new company folder and copy the Version.txt file.
• Open the folder where the original company file is stored.
• Place the copied Version.txt file in the original company directory.

How to Avoid Sage 50 Data Conversion Errors?

Comprehending the primary reason for the issue assists in choosing the right fix. Use the instructions below that match your case:

1. Invoice Not Found Error

• Head to the “Task” section.
• Now click “System” and then click “Post”. Now hit the tab, “Post All Journals”.
• Verify whether the transaction listed in the error exists.

2. Implement the Batch Method to Create and Post an Invoice

• Head to the “Maintain” option.
• Now, click the option “Company Information”.
• Then click the option “Posting Method”.
• Next, click the “Batch Posting” option.
• Now press the “OK” button.
• Prepare a new invoice.
• Go to “Tasks” and post the invoice. Now click the option “System” and then “Post” and finally “Sales Journal”.

3. Data Conversion Across a Network

• Increase the number of allowed locks per network connection.
• In case the issue is not resolved, transfer the company data to your local computer.
• Execute the local data conversion.
• Once done, transfer the converted data to the network folder.

Final Words

In this guide, the causes and troubleshooting steps have been shared to avoid conversion errors in the Sage accounting software. All the step-by-step solutions are shared in detail.

Still, if there is any doubt or query, feel free to reach out to us. Call our team of Sage 50 experts and resolve this issue at the earliest.

Frequently Asked Questions