Last Updated: October 2025

Keeping payroll data secure and recoverable is critical. This guide covers how to back up Sage 50 Payroll locally and to the cloud for 2024–2025 editions.

Sage 50 Payroll Backup and Restore is a vital feature that allows users to safeguard their payroll data and restore it in case of any data loss or system failure. The backup function creates a copy of the payroll data and stores it in a safe location, either on a local disk or a cloud-based service. The restore function, on the other hand, allows users to retrieve and restore their backed-up data if they encounter any issues or need to transfer their payroll data to another device. It’s essential to create regular backups and store them securely to ensure that important payroll data is protected and easily recoverable in case of any unforeseen circumstances.

Before You Start – Pre-Backup Checklist

Before creating a backup of your Sage 50 Payroll data, complete the following steps to avoid errors and ensure data integrity:

  • Close all open payroll companies and make sure no one else is logged into the data file.
  • Check your version – these steps apply to Sage 50 Payroll v2023–2025.
  • Verify the data location:
    • Go to Help › About › Program Details to see the data path.
  • Run a data check:
    • Select File › Maintenance › Check Data to identify and fix any corruption.
  • Confirm sufficient disk space (at least 2× company file size).
  • Back up before updates or payroll runs — always keep at least one pre-update backup.

How to Create a Payroll Data Backup in Sage 50

Creating regular backups in Sage 50 Payroll is essential to protect your business data from corruption, damage, or accidental loss. The Backup and Recovery feature ensures you always have a safe copy of your payroll information, which can be restored easily if something goes wrong, such as when Sage 50 cannot locate the company file or data becomes corrupted.

Follow the steps below to create a secure Sage 50 Payroll backup:

Step 1: Log in as Administrator

Start by logging in to your Sage 50 Payroll account using your administrator credentials. This gives you full access to perform data backups.

Step 2: Open the Backup Option

From the top menu bar, click Miscellaneous, then select Backup. This will open the backup settings window.

Step 3: Select System Files

Tick the checkbox labeled Backup system files. This ensures that all important system data, settings, and configurations are included in your backup file.

Step 4: Choose the Backup Location

Click Browse to select where you’d like to save your backup. You can store it on your local drive, an external USB, or a secure cloud storage folder. After selecting the location, click OK.

Step 5: Create the Backup

Finally, click Backup, then confirm by selecting OK. Sage 50 will now create a backup copy of your payroll data and display a confirmation message once the process is complete.

Note: It’s best to create backups regularly, especially before processing payroll or making major changes. Always keep at least one copy stored offsite for added protection.

Sage 50 Cloud Payroll Backup Process

Taking regular data backup is used to recover the corrupted data or even help to fix Sage 50 Corrupted Data. In case any error triggers in the system or mistakenly the important files get deleted, then you can use the data restore option. Data backup is used to maintain data security.

Here are the steps for Sage 50 payroll Backup:

  1. Open the menu bar, then select File
  2. Hit the Backup option
  3. Click on the Next tab, then select the files you need to include in the backup
  4. Choose the Next button, then select the Browse tab
  5. Find the location you need to save the file
  6. Give a name to the default file name to assist in the identification
  7. Hit the Save button
  8. Choose Next tab
  9. Select the Finish option
  10. Hit OK

There are mainly two ways for Sage 50 CA Backup, users can choose any one according to suitability and uses of Sage 50 accounting software.

Restore the Sage 50 Cloud Payroll Backup

There are several times when you require transferring the data of the payroll to a new system.
In this process, you can restore Sage 50. If you follow the instructions given below, you will never receive any Sage 50 Error Restoring From Backup.

Before you proceed with a backup restore, you should print the reports for the re-process. If you require posting a nominal link reverse to the Sage Accounts system, then you should print the report named Nominal Link Transaction. In case you check the location to store the backup, then use the report named backup & restore log. This report contains the time, data, and backup location. Here are the steps to accessing the report:

  1. Hit the File button
  2. Choose the Backup & Restore log tab
  3. Steps to restore a backup:
  4. Hit the File button
  5. Choose the Restore tab
  6. Select Next option
  7. Select the files you need to restore, then hit the Next button
  8. Hit the Browse tab to find and then double-click on the backup file you need to restore
  9. Choose Next, then click the Finish tab
  10. Fill in the user name, password & processing date, then hit OK
  11. No, you are all set to restore the payroll data to the backup point

AccountsPro experts are available for fixing Error Sage 50 Backup in case some warning message appears on the screen while taking Sage FAS Backup Process.

How to set the Sage 50 Schedule Backup location

  • First, Sage 50 cloud account as an administrator.
  • After that, go to the menu bar, and choose file, then click on schedule backup.
    After clicking schedule backup, go to the navigation bar, then click settings, and under backup location, click the arrow.
  • After that, choose the location where you want to take a backup. The backup manager automatically finds any OneDrive, Google Drive, or Dropbox folders on your data server.
  • Optionally, click on the edit folder, and enter the path which path you require.
  • After that, click Save, and close the Backup Manager.

Fix the Sage 50 Output Error While Data Restore

The restore failure errors might happen because of several reasons, including corrupted files, incomplete or damaged installation, corrupted components labeled Windows management instrumentation (WMI), interrupted Restore process, and data path containing outdated data files. Here is the list of resolutions you need to follow to fix the Sage 50 Payroll Backup and restore data:

Method 1: Use the Restored Data to Create a New Company File:

  1. Open the Sage 50 with no open company page
  2. Choose File
  3. Click on the Restore button
  4. Hit on the Browse tab and locate the backup location
  5. Click on Backup
  6. Choose Open
  7. Hit the Next button
  8. Click on the required files
  9. Hit the Next button
  10. Choose the Finish tab

AccountsPrp professional Sage 50 Data Recovery Service will help out in case backup data corrupted or you have no data backup for restoring.

Method 2- Fix the corrupted Windows components:

  1. Open the Run window
  2. Enter MSINFO32
  3. Press OK
  4. Check the correct registry key
  5. Open run prompt
  6. Enter REGEDIT
  7. Hit OK
  8. Locate the HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{D63A5850-8F16-11CF-9F47-00AA00BF345C}
  9. Now give a right-click on {D63A5850-8F16-11CF-9F47-00AA00BF345C}
  10. Choose Rename
  11. Now give a new name to the key to old{D63A5850-8F16-11CF-9F47-00AA00BF345C}
  12. Launch Sage 50
  13. Check the product displays and activate them as designed

Find out How To Recover Sage 50 Deleted Company File in simple steps there is no need to go to consult with any data expert team.

Method 3- Modify PTB to ZIP:

  1. First of all, take a copy of the backup and paste it onto the desktop
  2. Now give a name to .ptb to .zip
  3. Locate the newly named file and right-click on it
  4. Choose “Extract All”
  5. Now move the unzipped folder to the data path

Method 4- Run a repair to fix the data backup error:

  1. Hit the Windows Start button
  2. It will appear in the search field
  3. Enter appwiz.cpl
  4. Hit the Enter key
  5. Choose the Programs & Features option
  6. Now, right-click on the tab named Sage 50 Accounting
  7. Choose the Change button
  8. Click on the Repair option
  9. Choose the Next button
  10. It will run the repair process
  11. At last, hit the Finish button

Method 5: Check the data path for outdated files:

Here are the steps to use the database repair utility:

  1. Once the tool starts, it might be necessary to extract all the files
  2. Now read the Agreement named End-user license
  3. Hit Agree if you confirm all terms & conditions to launch using the tool
  4. There appear to be available options in the tool:
  5. Remove pervasive
  6. Install Pervasive
  7. Create a new local data path

Sage 50 Cloud Payroll ProAdvisor

The applicant service provider caters to 24*7 technical support. There is no downtime to work, and I look forward to troubleshooting the technical and functional queries by the impeccable IT staff. Go to the Sage 50 Cloud Payroll ProAdvisor Support page for more information.

Hopefully, the article helped you to take a Sage 50 payroll backup and process a backup restore. In case you face any difficulty while implementing a data backup process or if you need to explore more, then reach the professional team or connect with the Sage 50 Payroll Chat team.

Frequently Asked Questions

What If I am unable to restore a Sage 50 Payroll Backup?

Check there might be multiple company files in the data path. You can delete the unused copies of the company file.

How would I open the backup file of Sage 50?

1. First of all close the Sage 50cloud payroll
2. Locate the icon named Sage 50 cloud payroll and give right-click on it
3. Choose the Properties tab
4. Hit the compatibility option
5. Choose the checkbox named run this program as an administrator
6. Give a click on the Ok button
7. Now launch the Sage 50 cloud payroll

How can I fix the backup error in Sage 50?

1. Open the main menu bar
2. Hit Help then choose About
3. Below are program details then note down the data directory with Company_XXX
4. Launch the Windows Explorer
5. Find the data directory
6. Open the desired folder which says Company_XXX then launch the submissions folder
7. Now locate the deleterequest.xml and give right-click on it
8. Choose Rename button
9. Write a new extension
10. Now open the Sage50 cloud payroll.

Why am I unable to give a new name to the deleterequest.xml file while troubleshooting a backup error?

This issue happens when the users have insufficient access. In this case, there requires a login to the system with a user having administrative rights.

Can I back up the data in multiple locations?

Yes, you can take Sage data backup to more than one location.

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