QuickBooks Error Code -6000, -77
QuickBooks Enterprise error 6000 77 is one of the errors that users come across frequently while trying to open a company file. You get an error message beginning with “ We’re sorry. QuickBooks encountered a problem. ” The rest of the part helps you to identify the reason that makes the QuickBooks Error occur.
QuickBooks Enterprise software helps organizations from tracking inventory to calculating pay to managing shipment, which has, thereby, made it one of the most sought-after software products for owners. Well, when there are benefits, it is obvious for the system to have some technical issues at the same time.
Why Error 6000, -77 Had Occurred in QuickBooks ?
The cause of the error can be any of the following:
- Limited or incorrect folder permissions where your company file is stored
- Location of the company file is an external media and not a local or network storage
- Multi-user mode of QuickBooks intervening communication
- The software is trying to open the company file via mapped drive referencing
- Security software may be blocking QuickBooks communication.
As an impact of the error 6000 77, the QuickBooks files get corrupt or damaged, thereby restricting it from operating or opening the .QBW file properly. In the majority of cases, it has been observed that if you restart the system, the issue gets resolved by itself. However, few users have to opt for expert advice by connecting with QuickBooks Enterprise Technical Support Number .
How To Fix -6000 77 Error Code QuickBooks ?
Solution 1: Use QuickBooks File Doctor
- Download the QuickBooks File Doctor tool
- Install it
- Run it
- The tool will automatically scan the error and rectify it
Solution 2: Rename .TLG and .ND files
- Open folder containing your company file
- Search for the same file name having .ND as well as .TLG extensions
- Right-click each of them
- Choose Rename
- Type .OLDat the end of the names of the files. E.g. – company_file.qbw.nd.OLD or company_file.qbw.tlg.OLD
- The files will be recreated automatically
Solution 3: If mapped drive is the issue, use UNC path
- Browse to QuickBooks icon on the desktop
- Press CTRLkey and hold it for some time
- Choose Run as Administrator
- Hold the CTRL key down until the No Company Open window appears
- Go to File menu
- Select Open or Restore Company
- Choose Open a company file
- Click Next
- Look at the left pane
- Choose Network
- Browse to the location where your company file is
- Select the file
- Click Open
Solution 4: Recreate folder that’s damaged or corrupt
- Opt for the C:\ drive for creating a new folder
- Open the original folder where the company file is located
- Check out the company file with .QBWextension
- Right-click the file
- Choose Copy
- Open the new folder created in Step 1
- Right-click inside the folder and click Paste
- Set Windows access permission to allow sharing of the company files
- Open QuickBooks Desktop
- Open the new version of the file