What is Sage 50 Obsolescence Policy – Edition Expired Message Pop Up

If you have been using Sage 50 for your accounting needs for a while and suddenly come across a message that states that your Peachtree or Sage 50 is no longer valid, don’t worry. Accounting software is often upgraded to newer versions based on technological advancements to provide its users with the most optimum services. And, when this happens, you come across such obsolescence messages in Sage 50. Contact Sage Support Number when you see the message that your Sage 50 version has expired.

How to deal with Sage 50 obsolescence messages?

At times, you may also get an email notification stating that the version of the product you are using is going to phase out and it also shows you the various options you have if you wish to continue using the software.

What is Sage 50 Software’s Obsolescence Policy?

About Sage Obsolescence Policy

Sage 50 Obsolescence Policy works towards supporting the latest version of a particular product, and in most situations, the last two releases, for a considerable duration of time, which is decided by Sage. To give you a clearer picture, support of a product, in this case, comprises tax service subscriptions, customer support, and any such services that are directly linked to Sage 50. Nonetheless, there are certain exceptions to the policy depending on which product you are using. More details users can get to connect the Sage 50 Chat team. These exceptions include:

Payroll Tax Updates	Sage 50 Payroll Service
Sage 50 Direct Deposit	Sage 50 Credit Card Service
Sage 50 Online Backup	Sage 50 Bill Pay
Online Bank Reconciliation

As a customer, you will be notified in advance by Sage 50 as to when your version of the software is due to phase out. At the same time, you will also be allowed to upgrade. Keep in mind, even when your software is obsolete, it will continue to work, but you will not be able to receive customer support for the version anymore, nor will you be able to integrate any of the valuable services mentioned above.

Moreover Sage 50 Cloud Hosting user get automatic upgrade and update option then there is no chance of product expiration.

What Can Users do if they Get the Obsolescence Message?

If you are using a version of Sage 50 that is older than 2018, you must be aware that any such versions are now obsolete, meaning that the software may still run, but you can no longer take benefit of many of its features, such as customer support and tax service subscriptions. If you get an Obsolescence Message in Sage 50, you must upgrade to the newest version of the software to ensure that you get the best out of the Sage 50 accounting software.

If you have been using a Sage 50 server on one or more workstations, make sure that it is closed on all of them before you try to install an update. Also, sometimes users saw the message that the server is already updated and that Sage Update Must Be Installed on the Workstation. There are two ways to install an update:

Option 1: Installing updates within the program

1. Go to Services and check for Updates. Click Check Now.
2. Click Download to download the update. If you do not get the Download prompt, close Sage 50, then right-click the Sage 50 program icon and select “Run As Administrator”, then check for Updates again.
3. Close Sage 50 to start the installation.
4. Follow the on-screen instructions to install the update
5. If the installation prompt does not appear, see Option II

If you are getting any issues, then check out the full details of Sage 50 Update Error and its troubleshooting.

Option 2: Manually install the latest service and tax updates

1. Close Sage.
2. Open “File Explorer” by pressing the Windows Start button and typing File Explorer in the Search field, then pressing Enter.
3. Browse to the Updates folder located in your data path.
4. Right-click the latest Service Release or Tax Update, and then select Run as administrator.
5. Follow the on-screen instructions to install the update
6. When the update completes, open Sage
7. Select Help, and then select About Sage 50 to verify the update installed

Also, the Sage 50 Technical Support Number will help you to fix the bug if you are getting while downloading or installing the latest Sage updates from the server.

Upgrade to the Latest Sage Edition When the Existing Edition Expired

Upgrade options for users:

Like any efficient software, Sage 50 comes with upgrades now and then to ensure compliance with the latest technology and a flawless user experience. Upgrades often include bug fixes, minor improvements, adjustments, additions of the newest technology, etc. Please note that any version of Sage 50 released before 2024 is now obsolete. Check here: How To Upgrade To Sage 50 2024 Edition.

Sage 50—Canadian Edition Obsolescence Policy

According to the Sage 50 Canadian Edition Obsolescence Policy, it is always recommended to use the most recent version. This support includes access to additional add-on products or services, which could come with an additional cost, as well as live customer assistance through phone and chat. Older versions of our products are not supported to provide the best compatibility since they cannot have the software performance improvements required to operate flawlessly with outdated technology. The terms “Sage 50 Accounting” and “Sage 50” relate to all Sage 50 Accounting editions, including Sage 50c Accounting and Sage 50cloud Accounting.

Sage’s product ecosystem is intricately designed to align with specific third-party software and operating systems, necessitating consistent support that mirrors the support provided by these third parties, including industry giants like Microsoft. To illustrate, in light of Microsoft’s decision to discontinue support for Windows Vista, Sage is unable to extend support to older versions of Sage 50 Accounting that run on this operating system due to compatibility constraints. Moreover, if you encounter any software product, add-on, feature, or service that is absent from our website, it signifies its discontinuation and withdrawal of support, either from Sage or the respective third party.

To secure access to full support and the most recent software technologies to benefit your organization, we firmly advise users using non-supported software to upgrade to the most recent version of Sage 50 Accounting. Please be aware:

Note: Only customers with a current support plan are eligible to receive Customer Support.

• Sage 50 Accounting 2016 support ended after 3/31/2017
• Sage 50 Accounting 2017 support ended after 3/31/2018
• Sage 50 Accounting 2018 support ended after 3/31/2019
• Sage 50 Accounting 2019 support ended after 3/31/2020
• Sage 50 Accounting 2020 support ended after 3/31/2021
• Sage 50 Accounting 2021 support ended after 3/31/2022
• Sage 50 Accounting 2022 support ended after 3/31/2023
• Sage 50 Accounting 2023 support ends after 3/06/2024
• After January 14, 2020, Microsoft will stop providing security updates for Windows 7. You may need to update your operating system to use Sage 50 after this date because any updates issued after this date won’t have been tested for compatibility with Windows 7.
• After January 14, 2020, Microsoft will end support for Windows Server 2008 and 2008 R2. After this date, Windows Server 2008 or 2008 R2 compatibility will no longer be tested for any Sage 50 update.
• Microsoft no longer supports Windows Vista as of April 11, 2017, so some Sage 50 features and functionality may not work with Windows Vista. Any Sage 50 update released after this date will not have been tested for compatibility with Windows Vista, and you may be required to update your operating system to continue using Sage 50.
• You must be on the latest version or update (whichever is the most recent) to access any add-on products and connected services (Payroll Features and Functionality, Paya, Inc., Sage 50 Intelligence Reporting, EFT Direct, and Direct Payments) of Sage 50c Accounting.
• To access any payroll features and functionality and to receive payroll updates, you must use one of the following:
  • The most recently released version or update of Sage 50 Accounting (whichever is most recent) and an existing plan that includes payroll services
  • The current retail version of Sage 50 Pro Accounting with Payroll
• To receive current product updates, you must have a current support plan.

To obtain the latest release of Sage 50 Accounting, call +1-800-983-3087.

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