How to Rectify QuickBooks Error 6190: Unable to Open Company File

QuickBooks Error 6190 occurs when a user tries to access a company file but is unable to do so. Company files include important data, and being unable to access them might harm the user’s work and cause delays in routine tasks. However, by following the recommended solutions step-by-step, the issue can be resolved effectively.

QuickBooks, a powerful accounting tool, is trusted by thousands of small and medium-sized businesses for its advanced features and ease of use. Despite its efficiency, users may sometimes encounter errors that stop tasks. Among these is QuickBooks Error Code 6190, which occurs when the software cannot access the company file. When this error arises, the message “QuickBooks was unable to open the company file on the hosted system” is displayed. This indicates that access to the QuickBooks company file has been denied. Resolving errors like QuickBooks Error 6190 promptly ensures smooth business operations and prevents further complications.

What is QuickBooks Error 6190?

The robust features and functionalities of QuickBooks Desktop typically operate together like well-oiled gear, making it an extremely potent piece of software. There may be situations where things go completely out of control due to the software’s extreme complexity and all of its features. When consumers try to open the company file in QuickBooks Desktop, they see confusing problems. Error 6190 in QuickBooks is one example of this type of issue that users encounter when they are unable to open the company file on the host computer.

Troubleshooting Steps to fix QuickBooks Error 6190

Below are the mentioned steps for resolving Error 6190 in QuickBooks, read and follow all the steps carefully:

Solution 1: Use QuickBooks Tool Hub for the Best Solution

The QuickBooks Tool Hub allows you to access the correct tool to resolve common difficulties such as the 6190 QuickBooks error. To use the tool hub:

Step 1: Download and install the QuickBooks Tool Hub

• QuickBooks Tool Hub can be downloaded from Intuit’s Legiat website.
• Save the downloaded file wherever you can easily access it.
• To continue, run the QuickBooksToolHub.exe file that you downloaded.
• To install it, carefully follow the directions on the screen and accept the terms and conditions.

Step 2: Use the Company File Issue Tab to Repair the File

• Open the QuickBooks Tool Hub application.
• Choose the Company File Issues tab in the Home of the QuickBooks Tool Hub.
• Now you have to choose the damaged company file and then start the repair process for errors 6190 and 816 in QB.

Step 3: Use the Network Issues tab to troubleshoot network problems

• Open the QuickBooks Tool Hub program and select the network issue tab.
• When you click on QuickBooks database server manager, the database server manager will open.
• Next, in the file browser, select the Company file folder location to begin the diagnosis.
• Wait till the diagnostic process is completed.

Solution 2: Make the best use of the QuickBooks Refresher Tool

The QuickBooks Refresher Tool can help users resolve a variety of technical problems and errors. To use the tool, complete these steps:

• Download the QuickBooks Refresher Tool first.
• Now, double-click the downloaded qbrefresherv1.exe file.
• Use Task Manager to terminate all programs that are running in the background.
• Now, carefully follow the steps provided to reload the QuickBooks application.
• When you are finished, reopen the QB company file to see if the QuickBooks problem code 6190 has been resolved.

If QuickBooks issue code 6190 is still not resolved, proceed to the next QuickBooks Desktop issue Code 6190 troubleshooting steps.

Solution 3: Resolve .ND and .TLG file Abnormalities Manually

To resolve data discrepancies between the QuickBooks company file and the transaction log file causing Error 6190 in QuickBooks Desktop, follow these steps:

Note: Make sure you are using the same computer where the company file is stored.

• Open QuickBooks and go to the folder containing the company file.
• Right-click the company file and from the drop-down list select Rename.
• Rename the corresponding Network Data (.ND) and Transaction Log (.TLG) files.
• Close QuickBooks, reopen it and try accessing the company file to see if Error 6190 is resolved.

Solution 4: Properly configure the firewall ports and program exceptions

If the File Doctor and other methods fail to resolve Error 6190, you can try configuring your firewall’s inbound and outbound network rules to align with QuickBooks program requirements. Below is a list of programs and ports that need to be enabled in the firewall to fix QuickBooks Error 6190.

Below is the list of QuickBooks Programs

• QbcfMonitorService.exe.
• QBDBmgrn.exe.
• QBUpdate.exe
• QBServerUtilityMgr.exe
• DBManagerExe.exe

Ports

QuickBooks 2020 and later versions support dynamic port allocation, eliminating the need for manual configuration. For earlier versions, the required port details are listed below.

• 2020 and Future version: 8019, XXXXX.
• 2019: 8019 XXXXX.
• 2018: 8019 56728 55378-55382.
• 2017: 8019 56727 55373-55377.

Solution 5: Terminate all the QuickBooks Processes inside the Server

• Log in to the server computer using admin credentials.
• Press Ctrl + Shift + Esc to open the Task Manager.
• Go to the Users tab to view all user processes.
• End the following processes: QBDBMgrn.exe, QbcfMonitorServices.exe, and QBW32.exe.
• Finally, switch to multi-user mode and check if Error 6190 persists.

Solution 6: Fix the Windows Registry Issues

QuickBooks file registry corruption caused by software changes can lead to Error 6190. Follow these steps to fix it:

• Press the Windows key and in the search bar type Command.
• Hold down Ctrl + Shift and press Enter to run the system in admin mode. If you’re not in admin mode, switch to it immediately.
• Once the Command Prompt opens, follow the on-screen instructions.
• Enter regedit in the prompt and press Enter.
• The Windows Registry Editor will open. Find the key related to QuickBooks Error 6190.
• Export the key and save it to your desktop for backup.
• Follow the on-screen instructions to complete the remaining steps.

Solution 7: Use the Disk Cleanup Tool

Temporary and junk files can lead to errors in QuickBooks. You can resolve this by using the Disk Cleanup tool:

• By searching for it in the Start menu open the Run command or press Windows + R.
• Make sure to run the system as an admin for this solution.
• In the Run window, type cleanmgr and press Enter.
• When the Disk Cleanup window opens, select the local drive you want to clean.
• Wait for the scan to complete. A list of files ready for deletion will appear.
• Delete the listed files, then try accessing your QuickBooks company file again.

Solution 8: Examine the mode for one user only

• Making ensuring you’ve logged out of QuickBooks on all other devices should be your priority.
• You must copy the data file and paste it on the desktop after finishing.
• It will be necessary for you to duplicate the data file back to the original folder.
• You must now restart your computer to access Quickbooks.

Solution 9: Use the QuickBooks update utility

• You must first make sure that your PC is empty of all open applications.
• Following that, you will need to download and install the QuickBooks refresher tool from the Intuit website onto your computer.
• You will need to use the tool once the installation is finished.
• To initiate the diagnosis process, you must select the Fix My QuickBooks option.
• You now have to bide your time till the procedure is completed.
• Following this, QuickBooks will need to be restarted.

Solution 10: Verify any updates for QuickBooks

• You must first open the QuickBooks program and confirm that no files are open.
• You’ll then need to select the “help” option.
• An option to update Quickbooks will appear.
• You now need to select the Quickbooks update option and save it.
• The update window will then reroute you, and you’ll need to select the update now option.
• Hold off until the update process is finished.
• The QuickBooks program will then need to be closed and restarted.
• Verify whether you are still experiencing this issue.

Causes of QuickBooks Error 6190

QuickBooks was unable to open the file (path) on the host computer is the message that may appear when QuickBooks Error 6190 occurs. Perhaps a statement along those lines saying that there was a problem that forced the QuickBooks program to close. The following are some possible explanations for why users might receive the error:

• It’s possible that the enterprise log file is not linked to the corporate records.
• The company file and the transaction file may be updated on different systems.
• It is possible that the transaction log file and the company file are not paired.
• The file is being accessed in single-user mode by another user.
• Falsification of the corporate record.
• Problems relating to network connectivity.

Although the list is not all-inclusive, these are the most likely causes of Error Code 6190 in QuickBooks. The steps to fix QuickBooks Error 6190 are essentially unchanged, though.

Symptoms of QuickBooks Error 6190

There are various aspects to the fault, especially concerning the notice that shows up when QuickBooks encounters a problem. Several frequently noted characteristics include:

• A notice indicating that QuickBooks is having trouble accessing the company files is presented along with error number 6190 816.
• The computer responds to inputs slowly and with lag.
• Shortly after loading, the program crashes.

Query: Error 6190: Can’t Open File Path on the host

“QuickBooks was unable to open the file [path] on the host computer” – This is the error message that you receive. The issue restricts the company file from being accessed. For further assistance, you have AccountsPro QuickBooks tech support experts on the QuickBooks tech support number at any time.

QuickBooks Enterprise software is used in almost every small, medium, and large organization these days. With benefits, however, come multiple technical issues related to the software product. One of them is the QuickBooks Enterprise error 6190. The error arises while you try to open the company file or while you try to run the QB Database Server Manager on the host PC.

The Error 6190 Code & Its Extension

• QuickBooks Error Code -6190, -816
• QuickBooks Error Code -6190, -82
• QuickBooks Error Code -6190, -83

Whatever the reason may be, the result will be the restricted access to the software. There are multiple solutions you can implement to resolve the issue. In case of confusion or doubts, you can connect with the QuickBooks Support helpdesk and get assistance.

Solution 1: Use QB File Doctor Tool

1. Download QuickBooks File Doctor
2. Install it
3. Run the same
4. Make sure you’re logged in as an Administrator. If not, follow the instructions as they come
5. You get two options:
   • Both file damage and network connectivity
   • Network connectivity only
6. Choose the first option and the damaged or corrupt files will be detected
7. Enter Admin password when asked
8. You will be asked if your company file is on the Workstation or Server:
   • Select Yes if the file is on the server
   • Choose No if it is there in the Workstation
9. Click Proceed

Solution 2: Rename the files

1. Go to the folder containing the company file
2. Search for the company file and related transaction log file but different extensions .QBW.ND and .TLG respectively
3. Right-click the company file
4. Click Rename
5. Just add OLD at the end of the file name
6. Do the same.TLG files. Rename just by adding OLD and no deletion
7. Exit the QB system
8. Open the software
9. Log in to the company file

Solution 3: Check Single Mode User

1. Ensure no one is logged in to the QB data file
2. Restart your PC
3. Copy the company file to a Desktop or some other location
4. Again copy the file to the original location
5. Sign in to the software

Conclusion!

Error correction on your own can be tiresome and challenging at times. While solving a problem, you may occasionally run across complexity. If you need advice to resolve your problems quickly, you can speak with our professionals. Depending on the problem you are having, our knowledgeable team will assist you in finding a solution.

Frequently Asked Questions