QuickBooks Splash Screen Appears and Disappears Error Without Opening

QuickBooks is prone to technical issues because of its complex algorithmic design, which makes encountering various problems somewhat typical. A QuickBooks splash screen problem may occur where the error occurs and then goes away without launching QuickBooks desktop. This type of error is similar to QuickBooks, which won’t open and can occur for various reasons. An internal or technical problem typically causes it.

This blog explores practical ways to address this problem. To ensure seamless productivity and efficiency when using QuickBooks, it’s crucial to understand the underlying reasons and viable cures, whether you’re troubleshooting on your own or seeking expert assistance.

Most Common Causes for the Splash Screen Problem in QuickBooks

• Corrupt Installation: The software may not run if the QuickBooks Desktop installation files are damaged or missing.
• Compatibility Issues: These problems might arise from out-of-date or incompatible system drivers, Windows upgrades, or QuickBooks versions. These conflicts can make the program unresponsive.
• QuickBooks Processes Running in the Background: Occasionally, QuickBooks processes from a previous session might not completely stop, preventing the application from launching again.
• Damaged Company File: When QuickBooks tries to open a damaged company file or any associated files, it may crash.
• Firewall or antivirus software obstructing access: By obstructing QuickBooks’ operations, security software can stop the program from starting.
• Damaged QuickBooks Desktop components: When QuickBooks becomes corrupted; it might stop the software from loading correctly. One such component is the QBWUSER.INI file.

Important Things to Bear in Mind

It becomes crucial that you take the following things into account before moving forward:

• Check to see if the system’s regional settings are in English (Canada or the United States, depending entirely on the version of QuickBooks you are now running).
• Keeping in mind that Intuit does not offer the Windows operating system, some of the troubleshooting procedures covered in this portion are limited to that platform. Because of this, the procedures for fixing or uninstalling Windows components might be a little challenging if issues do occur. It is strongly suggested that you get in touch with a competent IT specialist if you feel nervous about carrying out the tasks.
• There’s a chance that the actions in this section will require a system reboot. Therefore, before you restart the computer, think about bookmarking or storing a safe duplicate of the content.

Steps to Fix “QuickBooks Not Opening and Continually Displaying Splash Screen” Problem

To fix the issue where the QuickBooks splash screen appears and then vanishes without launching the QuickBooks desktop, follow the procedures listed below. Let’s examine each step individually:

Step 1: Verifying the FISP settings for Windows 10 Pro or later

The FISP can be activated often. If that is the case, you will need to follow the instructions below or contact an IT expert for more assistance.

• Choose the Start tab to begin the procedure, then run and type GPEDIT.MC
• In the local computer policy window, you also need to select Windows settings and then Computer Configuration.
• You then need to navigate to the Security choices, local policies, and security settings.
• After that, you have to choose System Cryptography FIPS and make sure it is turned off. To make changes, be sure to turn it off if it is enabled and restart the computer.
• To summarize the procedure, launch QuickBooks.

Note: Just in case you run into the problem again, follow these instructions to reinstall QuickBooks desktop:

• Get ready for the installation.
• Set up QuickBooks Desktop.
• Turn on QuickBooks desktop.

Step 2: Rename the file QBWUSER.ini.

This specific file maintains a history of any file you may have opened in the past. The data from the preceding file may be lost if you attempt to rename this one.

• You must first go to the place where you saved the QBWUSER.ini file to begin this process.
• You may also activate the Hidden files and folders if you aren’t able to spot the file.
• Moving ahead, you should select the Rename tab by right-clicking on the QBWUSER.ini file.
• Add the word “.old” later on and choose the Enter tab.

Step 3: Use QuickBooks Tool Hub

The QuickBooks tool hub application allows you to launch the Quick Fix My Program file. Here are the steps that are involved:

1. The QuickBooks tool hub must first be downloaded and installed

• Close QuickBooks here.
• Get the latest version of QuickBooks Tool Hub by downloading it.
• It is advised that you store the file somewhere that will be easy for you to find.
• Moving on, access the downloaded file.
• Additionally, follow the on-screen instructions.
• To access the Tool hub, you must also double-click the icon on the Windows desktop.
• Remember that you may search Windows for the QuickBooks tool hub and choose the application if you are unable to identify the problem.

2. Launch Quick Fix My program

• After the QuickBooks tool hub is downloaded successfully, you need to pick Program issues.
• Choose the Quick Repair My Software option as well.

Step 4: Use QuickBooks Install Diagnostic Tool

• You would need to launch the QuickBooks Tool Hub, which you may have downloaded before.
• Look for problems with installation.
• Proceed and choose the QuickBooks setup diagnostic tool.
• Allow the tool to run; this may need some time.
• Launch QuickBooks desktop lastly.

Step 5: Rename the folder or file EntitlementDataStore.ecml

Following the instructions listed below will allow you to modify the name of the file or folder:

• To launch the Run command, it is originally recommended to use the Windows + R keys.
• Paste the Path into the field after copying it.
• At this point, it is advised that you choose Enter.
• In addition, make sure the result contains the v8 folder.
• Moving on, choose the Rename tab with a right-click on the identical object.
• Use V8(OLD) as the new name.
• The software’s successful synchronization may now be verified. If you experience any problems while syncing the licensing data online with QuickBooks, you will need to get in touch with experts.

Conclusion

As long as the above-mentioned processes and procedures are followed correctly, knocking down the QuickBooks screen but keeping it from opening errors becomes quite easy. But, it should worry you if, despite following the instructions, you are unable to resolve the mistake. You may just call our dedicated support number, to speak with our 24/7 QuickBooks error support specialists and let them handle the matter.

Frequently Asked Questions