The QuickBooks Error H202 may arise when users attempt to shift to multi-user mode from single-user mode in QuickBooks. The users also experience difficulty when trying to use the company file. Hence, in this article, we will discuss how to fix this issue.
QuickBooks Desktop is a renowned accounting software that has changed over time. Not to mention, users worldwide have profited from this software. It is a one-stop solution for the accounting requirements of all those SME business owners with a non-accounting background. But this software comes with several bugs, including H202.
Table of Contents
What is QuickBooks Error H202 (Multi-User Switching Error)?
Users experience multi-user switching Quickbooks error H202 when they attempt to open the company file in multi-user mode. They may experience this problem when they are switching from a single-user to a multi-user mode. Here, the workstations fail to use the file placed on a different system.
This issue comes with the following error message:
“you are trying to work with a company file located on another computer and this copy of QuickBooks cannot reach the server on that computer. (H202)”
or
Problem with multi-user hosting setup – QuickBooks couldn’t open the file in multi-user mode. (H202) Now that you are aware of this error, let us learn about the causes of the error code H202.
What are the Causes of QuickBooks Error H202?
It is situated with the multi-user mode and this imitates the QuickBooks that can’t achieve the server on the framework. Hence, the QuickBooks application can’t communicate through the server.
Why did QuickBooks Error Code H202 arise?
Examining some capable issues which are the common reasons for QuickBooks Error H202 is as mentioned below:-
- Cloud hosting For QuickBooks has some wrong settings.
- Other security software or the firewall restricts the connection of company files in the server
- Settings in the QuickBooks files do not support the use of company file
- This issue may also appear if the exchange of company data between QuickBooks and the server is being blocked by the system firewall.
- Wrong DNS settings.
- QuickBooks cannot look for the main IP address of the particular host system. There is a problem with the DNS server.
- QuickBooksDBXX and QBCF are QuickBooks components that have not begun yet.
- The company is not linked to the server
- There may be specific issues with QuickBooks Database Server Manager.
- Corrupted Network Data Files
Now that you are aware of the causes of the error code, let us learn about the symptoms of QuickBooks error H202.
What are the symptoms of the QuickBooks Error H202?
Here is the list of the symptoms that indicate the presence of QuickBooks error code H202 multi-user switching problem in your system:
- The user failed to shift to multi-user mode
- Your particular device is turning slow
- Despite making continuous efforts, opening a company file on another computer remains unachievable.
- QuickBooks error H202 message is displayed on the screen frequently
- The application not working swiftly, freezing, and not responding correctly
- The error message appears on the window
How to Resolve QuickBooks Desktop Error H202?
We are here to assist you if, upon switching to multi-user mode, you encounter Error H202 or H505 (or H101 and H103). These errors indicate that a multi-user connection to your server is being blocked by anything. We’ll walk you through fixing the problem.
How to Host the Company Files
With the help of QuickBooks Tool Hub, run the QuickBooks Database Server Manager on your server.
- On your server, download and install the QuickBooks Tools Hub
- Run the QuickBooks Database Server Manager on your server, from the Tool Hub
- From the Tool Hub, run the QuickBooks File Doctor
QuickBooks Database Server Manager can be set up in two effective ways:
- The Server Only option – Only Database Server Manager is installed on your server system
- The Full Program option – On your server computer, you install the complete version of Database Server Manager and QuickBooks Desktop
Procedures to Resolve the QuickBooks Error Code H202:-
Solution 1: With QuickBooks Tool Hub, run the QuickBooks Database Server Manager
1st step: Download QuickBooks Tools Hub on your particular server and install it
Common errors can be fixed with the QuickBooks Tool Hub. To use the tool hub, you must close QuickBooks. We advise you to utilize Tool Hub on Windows 10, 64-bit, for optimal results.
- Shut down QuickBooks
- Download the QuickBooks Tool Hub’s most recent version, which is 1.6.5. Save the file to a location where you can quickly locate it, such as your Windows desktop or Downloads folder. Note: You can determine the version of Tool Hub you have if you have already installed it. Click the Home tab. It will be the version at the bottom.
- Click on the QuickBooksToolHub.exe file that you just downloaded
- To install and accept the terms and conditions, adhere to the on-screen instructions
Note: If you fail to locate the icon, search in Windows for QuickBooks Tool Hub and choose the program.
2nd step: On your Server, run the QuickBooks Database Server Manager
Your QuickBooks company file(s) are stored on your server computer. Your workstations are the other computers that are a part of your network.
- Choose Network Issues from the QuickBooks Tools Hub menu
- Choose Manager for QuickBooks Database Server. QuickBooks will ask you to install it if it isn’t already installed on your server
- If the QuickBooks Database Server Manager displays your firm file folder, choose Start Scan. If not, navigate to where your company file is located and choose Start Scan
- The QuickBooks Database Server Manager immediately fixes the permissions on your firewall. After the scan is complete, choose Close
- On any workstation where Error H202 appears, open QuickBooks. To switch to multi-user mode, select File. If you utilize your server PC for work, make sure you check it too.
3rd step: Run the File Doctor from the Tool hub
- Choose Company File Issues from the tool hub menu
- Click on QuickBooks File Doctor to start. It may open after a minute or so.
- Note: Try searching for QuickBooks Desktop File Doc and opening it manually if the QuickBooks File Doctor isn’t opening.
- From the dropdown menu in QuickBooks File Doctor, choose your company file. Choose Browse and look for your file if it’s not visible
- Click the top option, Check your file and Network, and then click Proceed
- Click Next after entering your QuickBooks admin password.
Everything is repaired if your workstations can operate in multi-user mode without any problems.
Proceed to our other solutions if you continue to notice Error H202.
Solution 2: Manual fixing of error H202
1st step: Review the services on your particular server
Verify that your server computer is executing QuickBooks services. Take these actions to verify QuickbooksDBXX. Continue with QBCFMonitorService after that.
- On the server computer, open the Windows Start Menu
- Type Run into the search field and select Run
- Type services.msc into the Run dialog box and hit Return
- Locate QuickBooksDBXX in the list and double-click it. XX observes that you are using QuickBooks plus 10. QuickBooks 2024 is QuickBooksDB33, for instance.
- Choose the Startup Type option of Automatic
- Verify that the service is either started or running. Choose Start if it’s none of them.
- Click on the tab for Recovery
- From the First Failure, Second Failure, and Subsequent Failures dropdown menus, choose to Restart the Service
- To save the changes, choose Apply and then OK
- To utilize QBCFMonitorService, repeat these steps
After you’re done, launch QuickBooks on every computer. Select the option to Switch to Multi-user Mode from the File menu. If everything opens properly, the issue has been resolved.
Proceed to Solution 2 if Error H202 persists.
2nd step: On your server, include services to your Windows Admin
Give admin rights to QBCFMonitorService and QuickBooksDBXX on your server PC if you haven’t previously. For instructions, Set up folder and Windows access permissions to share company files.
Once finished, launch QuickBooks on the workstations and server computer. Proceed to Solution 3 if QuickBooks Error H202 persists.
3rd step: On your server, configure your firewall settings
Verify that your firewall permits QuickBooks to pass via your server PC.
- To configure Windows firewall exceptions, see Configure Firewall and Internet Security Settings for QuickBooks Desktop
- Launch QuickBooks on your workstations after adjusting the permissions on your firewall
- Select Switch to Multi-user Mode under File
In case, the problem has been resolved. Proceed to Solution 4 if QuickBooks Error H202 persists.
4th step: Ping your server from a workstation
To verify the connection, use a workstation to ping your server. From every workstation experiencing Error H202, ping your server.
Turn on Network Discovery on your server and any workstations that are experiencing Quickbooks Error H202 to get started.
- On your workstations and server, open the Windows Start menu.
- Open Network and Sharing Center by typing Network into the search bar
- Choose Modify advanced sharing configurations
- Verify that the Network Discovery and File and Printer sharing sections have Turned on the network discovery selected.
Now, get your server name from your particular server:
- On the server computer, open the Windows Start menu
- Type Run into the search field and select Run
- Type CMD into the Run window and hit the Enter key
- In the CMD window, type ipconfig/all and hit Enter
- Look up the hostname in the section on Windows IP Configuration. On the right is the name of your server.
- To ensure easy access, write down the hostname or transfer it to a Word document.
Return to your workstation and run a server test. These stages might get complicated, so you might want to ask an expert in IT for assistance.
- From a workstation, select the Windows Start menu
- Type Run into the search field and select Run
- Type CMD into the Run dialog box and hit Return
- Type ping [your server name] and hit the Return key. The braces surrounding your server name are not necessary
- For every workstation that encounters Error H202, repeat these procedures.
Your server is operating properly if you receive a reply for every packet without any loss. Proceed to Solution 5.
Stop if there is a packet loss or an extremely delayed response. Reach out to an IT specialist for help with your network.
Solution 3: With the help of a different hosting solution
You can use the Intuit Hosting Program to store your data files on a service provider’s server and run QuickBooks Desktop. This enables you to access and utilize QuickBooks safely from any location at any time.
Authorized third-party hosting providers are allowed to host the below QuickBooks versions:
- QuickBooks Desktop Premier
- QuickBooks Desktop Enterprise Solutions
- QuickBooks Desktop Pro
- QuickBooks Accountant Desktop
The cloud hosting for QuickBooks has made the software so efficient that it is the most preferred business management software leading the race among other accounting software. The benefits of QuickBooks in the cloud have compelled accounting professionals to shift from their QuickBooks Desktop version to the QuickBooks Online version. QuickBooks hosting has made a direct impact on accounting operations as well as its technical features by drastically improving the performance at both ends.
Note: Although these businesses are permitted to host QuickBooks, Intuit does not support, accredit, endorse, or ensure the hosts’ performance.
Who to contact related to particular issues?
Here is a detailed guide on whom to connect regarding particular issues:
| Hosting services | 1. You can get assistance from your hosting service provider with basic technical support needs, hosting setup and installation, and troubleshooting hosting problems. 2. Permits and supplementary services. a. If you are a hosted QuickBooks end user, you need to get in touch with your host for any licensing requirements. b. If you are a Host, get in touch with Intuit so that you can add seats or services, or link your customer’s license to their product. |
| Intuit | Any problems unique to QuickBooks. Whether you install QuickBooks on your computer or decide to have it hosted by one of Intuit’s approved hosts, Intuit’s support guidelines remain the same. Fees can apply, depending on how much service you require. Note: We might need your IT administrator and/or a hosting provider representative to be available on the call due to variations in computer permissions and system environments. |
In the End!
Fixing QuickBooks error H202 might be challenging. However, with the appropriate remedies by your side, you may overcome it and all other such obstacles to keep working on your QuickBooks financial transactions, uninterrupted. All of the fixes for the QuickBooks problem H202 are included in this post.
Frequently Asked Questions
Q1. Will switching off host multi-user access resolve QuickBooks Error H202?
Ans. Certainly, you must disable multi-user access on the host; if not, you should disable it on the workstations. There are systems on the network without business files. Verify whether the PC serving as the server has this option enabled.
Q2. Can QuickBooks Tool Hub resolve the QuickBooks Error code H202?
Ans. Indeed, QuickBooks Tool Hub fixes the error with several fixes, and downloading and installing it on your PC is simple.
Q3. Can QuickBooks error H202 be prevented?
Ans. To prevent QuickBooks Error H202, ensure that the hosting computer is properly configured as a server and the firewall is configured to allow access to the company file. Additionally, ensure that the hosting computer is always turned on and connected to the network.
Q4. How to tell if the hosting computer is set up as a server?
Ans. Examining the QuickBooks Database Server Manager on the hosting machine will reveal whether or not it is configured as a server. Should the hosting PC be configured as a server, the Database Server Manager should be operational.
Q5. How to find out if the firewall is restricting access to the company file?
Ans. By temporarily turning off the firewall and trying to access the company file, you can determine whether the firewall is preventing access to it. The firewall is probably preventing access if the file is accessible.
