Fix Error Code 6175 in Quickbooks – When Turn on Multi-User Mode

Error 6175 in QuickBooks is a common issue users encounter when accessing the company file in multi-user mode. This error can hinder your ability to utilize QuickBooks’ multi-user capabilities, causing significant disruptions in your accounting and bookkeeping processes.

However, we will cover why this error occurs and how to fix it to avoid its occurrence in the future with the help of this article.

What is Error Code 6175 in QuickBooks?

Error 6175 in QuickBooks typically occurs when a user attempts to open or access the company file stored on a local server. This error happens when the QuickBooks Database Server Manager fails to respond or QuickBooks cannot read the database services. Sometimes, these services stop automatically if they are not being used by other services.

When this error occurs on your system, you might see the following warning message on the computer screen when you’re using QuickBooks:

Warning: QuickBooks is trying to access the company file but the database server is not responding
Error Codes: (-6175, 0)
Problem with connection Error: -6175, 0- We’re sorry, but QuickBooks can’t open your company file.

What Causes QuickBooks Error 6175, 0?

Several factors can trigger QuickBooks Error 6175, 0:

• Server Issues: The server hosting the QuickBooks company file might be facing issues, such as being overloaded or experiencing hardware failures.
• Firewall or Security Software: Sometimes, firewall or security software settings can block communication between QuickBooks and the server.
• Incorrect Hosting Configuration: If QuickBooks is not set up correctly in multi-user mode, this error can occur.
• QuickBooks Database Server Manager Issues: Problems with QBDBSM, such as improper installation or configuration, can lead to this error.
• Corrupted QuickBooks Company File: A damaged or corrupted company file can also trigger this error.

Signs to Identify QuickBooks Error 6175, 0

Identifying QuickBooks Error 6175, 0 can be straightforward if you notice the following signs:

• Inability to open the company file in multi-user mode.
• Error message 6175, 0 appears on the screen.
• QuickBooks running slowly or freezing.
• Sudden disconnection from the company file.
• Problems with the QuickBooks Database Server Manager.

Solution 1: Make Sure that the Server Computer has QBDBSM Setup in an Appropriate Manner

Ensure that the QuickBooks Database Server Manager is properly set up on the server computer. Follow these steps:

• Open QuickBooks Database Server Manager on the server.
• If it is not installed, download and install it from the official QuickBooks website.
• Once installed, open it and scan the folder where your company file is stored.
• Ensure that the server computer is set to host multi-user access.

Solution 2: Check Hosting Settings

Incorrect hosting settings can cause QuickBooks Error 6175, 0. To check and correct these settings:

• Open QuickBooks on all computers.
• Go to “File” > “Utilities.”
• If you see the option “Stop Hosting Multi-User Access” on any computer, select it.
• Now, on the server computer, go to “File” > “Utilities” and select “Host Multi-User Access.”

Solution 3: Change QuickBooksDBXX Service to Local System Account

Changing the QuickBooks Database Server Manager service to a Local System Account can sometimes resolve the error:

• Press “Windows + R” to open the Run dialog box.
• Type “services.msc” and press Enter.
• Find the “QuickBooksDBXX” service in the list (XX denotes the version of QuickBooks).
• Right-click on it and select “Properties.”
• Go to the “Log On” tab.
• Select “Local System Account.”
• Click “Apply” and then “OK.”
• Restart the service by right-clicking it and selecting “Restart.”

Solution 4: Uninstall and Reinstall QuickBooks on Your Server Computer

If the above solutions don’t work, uninstalling and reinstalling QuickBooks on the server computer might help:

• Press “Windows + R” and type “appwiz.cpl” to open the Programs and Features window.
• Find QuickBooks in the list and uninstall it.
• Restart your server computer.
• Download the latest version of QuickBooks from the official website.
• Install QuickBooks and ensure that it is updated to the latest release.

Solution 5: Use the QuickBooks File Doctor Tool

The QuickBooks File Doctor Tool is designed to fix common errors, including Error 6175, 0:

• Download and install the QuickBooks File Doctor Tool from the official website.
• Run the tool and follow the on-screen instructions.
• Select the company file you want to diagnose and repair.
• Let the tool scan and fix any issues it finds.

Conclusion!

Hope this article has helped you to resolve QuickBooks Error 6175, 0. If you are still facing that issue, then you need a QuickBooks Proadvisor to resolve your problem, get connected with our QuickBooks experts team, and they will assist you with how to fix QuickBooks error 6175, 0.

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