SAGE Fixed Assets provides support for all users through a US toll-free phone line and 24×7 chat. Users can get assistance with installation, setup, updates, upgrades, error resolution, and billing issues. The support team also guides users on using Planning, Depreciation, and Tracking tools, helping with configuration, migration, installation, conversion, network setup, database issues, backups, ODBC problems, reconciliation, and other technical tasks to ensure smooth software operation and accurate asset management.
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Sage 50 FAS Accounting Support
Sage 50 Fixed Assets are long-term purchases such as equipment, buildings, and land. These assets are not usually converted into cash, and tracking them helps users maximize their value. The Sage Fixed Assets application simplifies asset management. It allows users to monitor depreciation, asset deterioration, and other key details, ensuring they have options for future planning.
The Sage 50 Fixed Assets application includes enhancements to the existing version, fixes for certain bugs, and the integration of new tools.
Features of Sage Fixed Assets
To manage fixed assets effectively, you can use various tools within Sage Fixed Assets. Integrating these tools with Sage 50 Fixed Assets helps you track and understand your assets more efficiently.
- SAGE FAS Planning: Tracks existing resources and helps make decisions for the future. It covers notes, status, company finances, and contacts.
- SAGE FAS Depreciation: Monitors asset values and depreciation. It guides users on improving declining asset values and ensures compliance with government regulations and business requirements.
- SAGE FAS Tracking: Evaluates asset quality and tracks the full life cycle of fixed assets. Users can update and adjust assets as needed. The tool has a user-friendly interface and simple navigation.
- SAGE FAS Reporting and Services: Generates reports on fixed assets based on user requirements. It supports key decisions for asset management and provides a complete overview of assets and business benefits.
SAGE FAS Versions: You get Support
The currently supported versions of Sage Fixed Assets are 2024.1 through 2026.1.
- Sage Fixed Assets Lite Depreciation 2024.0-2025.1
- Sage Fixed Assets Single User 2024.0-2025.1
- Sage Fixed Assets Network Edition 2024.0-2025.1
- Sage Fixed Assets Premier Edition 2024.0 – 2025.1
- Sage Fixed Assets Premier Edition 2026.0 – 2026.1
- Sage Fixed Assets Network Edition 2026.0 – 2026.1
- Sage Fixed Assets Single User 2026.0 – 2026.1
- Sage Fixed Assets Lite Depreciation 2026.0 – 2026.1
Why Users Require Sage 50 Fixed Assets Technical Support
From initial setup to advanced operations, Sage 50 Fixed Assets users often need expert guidance to ensure smooth and efficient use of the software. Professional support covers a wide range of services, including:
- Sage 50 Fixed Assets Installation & Setup (All Versions)
- Sage 50 Fixed Assets Software Update (All Versions)
- Sage 50 Fixed Assets Software Upgrade (All Versions)
- Sage 50 Fixed Assets Tax Table Update (All Versions)
- Sage 50 Fixed Assets Printer & Email Setup
- Sage 50 Fixed Assets Installation on Workstation, Windows Server, or Cloud Server
- Sage 50 Fixed Assets Data Conversion & Data Recovery
- Moving or Transferring Sage 50 Fixed Assets from Old to New PC or Location
Sage Fixed Assets Error Troubleshooting
- Error: “Unable to cast COM object” in Sage 100 after installing Sage 50 Fixed Assets Client 2022.1
- Error: “Object reference not set to an instance of an object.”
- Error: “Class not registered” when opening the database utility
- Error: “Failed to retrieve data from the database.”
- Error: Error occurring while generating a report in Sage Fixed Assets
- Error: “The backup file you selected was created at a higher production level than the product to which you are restoring.”
- Error: “Modifications are required to the database before it can be used with this version of Sage Fixed Assets – Depreciation Network. Contact your System Administrator to upgrade your database.”
- Error: “The database selected is an asset database. Please locate the system database.”
- Error: “The Sage Fixed Assets – Premier installation cannot be completed until the Premier Depreciation & Tracking and Premier Planning Database Utilities have been launched at least once. Please contact your system administrator.”
- Error: “Your license allows up to 3 users to access the database at a time. It is currently being accessed by 3 users.”
- Error: “Fatal Error. Unable to access the database. The database server may be down.”
Help and Support for Sage Fixed Assets (SAGE FAS)
Users can get expert assistance for a wide range of Sage Fixed Assets issues and tasks, including:
- Help with SAGE Fixed Assets issues and problems
- Assistance with setup, configuration, and security settings
- Support for preferences and workflow design
- Managing user licenses in Sage 50 Fixed Assets
- Adding firewall exceptions for Sage FAS editions
- Guidance for year-end close processes
- Help with migration and data conversion
- Changing SAGE FAS applications
- Moving Sage FAS from one location to another
- Installation on networks or Windows servers
- Database conversion for Sage Fixed Assets
- Customizing or personalizing SAGE Fixed Assets
- Help with custom fields and queries
- Resolving freezing, hangs, or software stoppages
- Fixing freezes when adding or editing assets
- Troubleshooting import/export data problems
- Solving ODBC and database issues
- Assistance with restoring company files
- Help with custom imports
- Creating SQL asset databases
- Support for downloading and installing Sage FAS
- Assistance with updates and upgrades
- Help with connectivity and integration
- Connecting Sage FAS to mobile or tablet via connectors
- Using Sage FAS Cloud connectors
- Integrating Sage FAS with Sage ACT or Sage 100
- Creating a new company in Sage 50 Fixed Assets
- Changing screen resolution or DPI settings
- Fixing slow performance during backup
- Improving network performance for Sage Fixed Assets
- Resolving printing issues
- Generating reports with proper formatting and tax form alignment
- Applying tax form updates
- Fixing unable-to-print reports after SFA 2018.1 update
- Setting up a short year
- Assistance with adjustments, batch entries, and tax calculations
- Reconciling Sage 50 Fixed Assets or fixing reconciliation issues
- Support for year-end preparation
- Depreciating under-depreciated assets fully
- Changing field details for critical depreciation
- Get help for Sage 50 Fixed Assets Depreciation Methods
- Assistance with applying the 168 allowance
Customer Service Support for Sage Fixed Assets
For expert assistance with Sage Fixed Assets, contact our Accounts Support team via our toll-free technical support number or via live chat. Our team will respond promptly to your queries. Also, you can get a 15-day free trial of Sage Cloud Hosting through AccountsPro by requesting it from our support agents.
Conclusion
SAGE Fixed Assets provides comprehensive tools and support to manage long-term assets efficiently. Its Planning, Depreciation, Tracking, and Reporting features help users monitor asset value, ensure compliance, and make informed decisions. With technical support available via phone and 24/7 chat, users can resolve installation, configuration, or operational issues quickly. Using Sage Fixed Assets simplifies asset management, improves accuracy, and supports better business planning.
Frequently Asked Questions
What is SAGE Fixed Assets?
SAGE Fixed Assets is a software application that helps businesses manage long-term assets such as equipment, buildings, and land. It tracks asset value, depreciation, and the full asset lifecycle.
How can I get technical support for SAGE Fixed Assets?
Support is available through a US toll-free phone line and 24/7 chat. The team assists with installation, setup, updates, upgrades, error resolution, and billing issues.
Can SAGE Fixed Assets help with depreciation management?
Yes, the FAS Depreciation tool tracks declining asset values, applies tax rules, and supports proper depreciation methods to maintain accurate accounting records.
Is Sage Fixed Assets suitable for long-term planning?
Yes, using FAS Planning and Tracking tools, businesses can monitor assets, plan future purchases, and make informed financial decisions.
How can I integrate Sage Fixed Assets with other systems?
SAGE Fixed Assets supports integration with Sage 100, Sage ACT, mobile devices, and cloud connectors, allowing seamless data sharing and accessibility.
