Fix Sage 50 Install Errors | Sage Installation Error 2024

Sage accounting software introduced a new release Sage 50 2024 with bundles of improved features and enhancements. This advanced version gives you an excellent opportunity to multiply your business’s productivity with numerous enhanced options. You can quickly boost the potential with time-saving AutoEntry.com Integration and Gmail Integration. To utilize the compelling benefits of Sage 50 2024, you need to download and install it. However, while performing an installation process, there might arise several errors. In this article, we will try to cover the frequently occurring Sage Errors during the 2024 version install to make you aware of those issues.

Read the complete guide to prevent upcoming Sage install errors during the installation of Sage 50 2024 or the Sage 50 2024 Upgrade process.

Errors/Issues During Installing Sage 50 2024 Edition

You have to first make sure that all processes to Download Sage 50 2024 have been performed successfully.

Sage 50 2024 –Possible Installation Issues along with their reasons:

Issue 1: Compatibility issue:

Sage 50 2024 comes with a proper document of the requirements and specifications you need for a smooth installation. Verify it before performing the installation process. The most recommended requirements to download and install Sage 2024 is a minimum 4GHz Processor and 4GB RAM for a single user. If your system is less than the required specification, it will cause an installation issue.

Find out common causes with a solution to fix Sage 50 Update Error and Sage 50 2024 Upgrade Errors in easy and simple process.

Sage Install Error 1935

Issue 2: Error 1935:

Cause: Sage 50 Install Error 1935

• .Net Framework
• Damaged installation files
• Antivirus issue
• Incomplete downloads

Resolution:

Follow the step-by-step solution to resolve Sage 50 Installation Error 1935

• The failure of installation with Error code 1935 can be due to improper downloads. To resolve this, re-download the Sage 50 2024.

• Verify the Antivirus program, which might become a barrier to the installation. Several times the Antivirus quarantines the mandatory installation file. It in turn creates an error. To fix this, you have to add the Sage 50 installation folder as an exception; you can temporarily disable the Antivirus or uninstall it.

• Installation requires the enabling of the .Net framework according to the operating system. When you fail to download the advanced version of this framework, it might interrupt your installation. Also, the .NET framework causes Sage 50 Accounting Could Not Be Started Issues.

Sage Error 6002

Issue 3: Error 6002:

When there are some corrupted files found in Setup, it fails at the beginning of the Sage 50 installation.

Resolution: Download the file again

Sage 2024 Installation Failed or Incomplete

Issue 4: Sage Installation is not complete:

This error message is encountered due to the unavailability of user access rights, firewalls, or antivirus software.

Resolution:

Check the Antivirus, temporarily disable it, or uninstall it as required.

Win32 Application Error in Sage 50 2024 Installation

Issue 5: The file is not a valid win32 application error:

This issue is generally due to a corrupted file or malware.

Issue 6: Unsupported Operating System:

When you try to install Sage 2024 in unsupportable Windows, the errors 1920 and 1921 will display on the screen.

InstallShield Error Sage 2024

Issue 7: InstallShield error:

It will display Error 1723; it is due to the Windows installer package problems that occur when InstallShield detects the execution of Sage. It results in installation failure. To resolve this, you need to re-download the complete Sage file.

Data Path Windows Registry Error Sage 2024 Install

Issue 8: Invalid path of Windows Registry file:

The installation process can be interrupted by the wrong folder path. Sometimes Windows registry file path comprises an invalid character that might create an Error 1324. The primary cause is when the Windows System locale is set as Non-English.

Resolution:

Disable the East Asian Language support in Windows. To do this, here is a list of steps:

• Locate Control Panel
• Discover the Clock, Language, and Region
• Choose Region
• Hit on the Administrative section at the top
• Below Language for non-Unicode programs, choose the Change System Locale
• Click English
• Hit on Ok
• Restart the system
• Now try to install Sage 50

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Sage 50 Installation error messages and their Causes

The following guide lists some of the most common Windows error messages associated with Sage 50 Accounts installation.

Install Error messages	Install Error Causes
Error 350: No action was taken as the reboot is required	Access issues, either with user access or anti-virus software
Error Strong1053/Strong: The service did not respond to the start or control request in a timely fashion	Sage Services has stuck on the Stopping status or Microsoft .NET issues.
Error 1101: Could not allocate a new page for the database because of insufficient disk space in the primary filegroup	An issue with the registration of MSIEXEC.
Error 1304: Error writing to Verify that you have access to that directory	An issue with permissions.
Error 1308: Source file not found	This issue is normally resolved by downloading and reinstalling the software.
Error 1324: The folder path contains an invalid character	An invalid character in a Windows registry file.
Error 1325: is not a valid short filename	You don’t have the correct Windows user permissions.
Error 1327: Invalid Drive: (drive letter)	A missing drive letter.
Error 1334: The file cannot be installed because the file cannot be found in the cabinet file	This happens when installing Sage 50 Accounts after Sage 50 Accounts Essentials has been previously installed and uninstalled.
Error 1402: Could not open Key	A registry problem with Windows.
Error 1406: Could not write InstanceIndex to key	You don’t have the correct Windows user permissions to access the areas affected by the installation.
Error 1601: ‘Data Access Components Error 1601 ERROR_INSTALL_SERVICE_FAILURE’	To resolve this, install the Microsoft Visual C++ 2015 redistribution package, then install Sage 50cloud Account directly from the installation files.
Error 1603: Fatal error during installation	✅ You don’t have the correct Windows user permissions to access the areas affected by the installation. ✅ This can also occur if your disk is faulty. To resolve this, download the software instead.
Error 1606: Could not access network location	You don’t have the correct Windows user permissions to access the areas affected by the installation.
Error 1608: Unable to create InstallDriver instance	Either Windows user permissions or an issue with the Windows registry.
Error 1609: An error has occurred while applying security settings. Users are not valid users or groups.	The group called Users is missing in Windows. The most common reason for this is if you’re using a non-English language version of Windows.
Error 1618: Another Installation Already in Progress	The Windows Installer thinks another installation is in progress.
Error 1625: Installation forbidden by system policy	This is a Windows error relating to system access. You must install the software as an Administrator to avoid this.
Error 1628: Failed to complete script-based install or Failed to complete installation	The Windows Installer thinks another installation is in progress.
Error 1638: Another version of this program is already installed	The Windows Installer thinks another installation is in progress.
Error 1722: There is a problem with this Windows installer package	✅ There was an error with the InstallShield. ✅ Permissions on the Common Files folder. ✅ Failed to unregister file AutoUpdatesRegistrationCA.exe when uninstalling.
Error 1723: There is a problem with this Windows installer package	There was an error with the InstallShield.
Error 1919: Error configuring ODBC data source	The software hasn’t configured ODBC correctly.
Error 1920: Service Sage AutoUpdate Manager Service failed to start. Verify that you have sufficient privileges to start system services	Software may be installed on an unsupported operating system.
Error 1921: Service Sage SData Service could not be stopped. Verify you have sufficient privileges to stop system services	Software may be installed on an unsupported operating system.
Error 1923: Sage Data Service could not start. Verify that you have sufficient privileges.	✅ Insufficient privileges. ✅ The Sage Data Service is marked for deletion.
Error 1925: You do not have sufficient privileges to complete this installation.	Insufficient privileges – Right-click the install file and click Run as administrator.
Error 1935: An error occurred during the installation of the assembly component	✅ Microsoft .NET Frameworks 3.5 or above not enabled. ✅ The installation files may be damaged. ✅ Windows may not be up to date.
Error 5100	Microsoft .NET installation failure
Error 6002: Setup has experienced an error	There’s a problem starting the installation.
Installation not complete	This message is due to the way your computer is set up, for example, user access rights, antivirus, etc.
XXXX is not a valid Win32 application	This error is commonly associated with file corruption or malware.
R6034 ‘Runtime Error! Program: C:\Windows\syswow64\MsiExec.exe’	There was an error with the InstallShield.
Sage 50 install button not working	Sage 50 install button may not work due to permission issues, antivirus blocking, corrupted files, outdated systems, software conflicts, or insufficient disk space.

Common Solution Steps for Sage 50 Install Errors

Please follow each step listed below until the issue is resolved. If the problem persists or you are unsure, please contact our Sage 50 support for further assistance.

Step 1: Run the software from the sage.exe file

• Browse to the Sage 50cloud Accounts program directory, by default:
  • 32-bit operating system – C:\Program Files\Sage\Accounts
  • 64 bit operating system – C:\Program Files (x86)\Sage\Accounts
• Right-click sage.exe and click Run as administrator or, if this is not available, click Open.
  • If the software opens successfully, to create a new shortcut, right-click the sage.exe file, click Send to, then click Desktop (create shortcut).

Step 2: Delete contents of the .Net folder

• By deleting the contents of the .Net folder, installation issues can be resolved.
• Browse to this folder: C:\Windows\Temp.net
• Note: This folder requires administrator permissions.
• Hold down Ctrl + A to select all files and folders within the .Net folder.
• Press Delete and then click Yes to delete the files.
• Now you may need to reinstall your software.

Step 3: Delete contents of the temp folder

If you’ve recently tried to install Sage Accounts from a download, copy the Sage Accounts folder:

• Press and hold down the Windows key + press R.
• Click OK after typing %temp% in the Open box.
• Find and right-click the Sage Accounts folder and click Copy.
• Close the explorer window then Right-click the Windows desktop and click Paste.

To delete the contents of the temp folder:

• Press and hold down the Windows key + press R.
• In the Open box, type %temp% then click OK.
• To select all files and folders, hold down Ctrl + A.
• To delete the files, press Delete then click Yes.
• Try and install your software again.

Step 4: Install directly from the Install folder

It is assumed that you have recently attempted to install Sage 50cloud Accounts from a download.

• Open the Sage Accounts folder you copied previously on your Windows desktop.
• The packages folder should be open.
• The relevant files should be installed in the following order:

Files	Full Program	Data Service Only
Sage50Accounts_DataAccess.msi	✓	✓

When installing the Sage 50 Accounts Data Access Components Setup, you may be encouraged to install the Microsoft Visual C++ 2015 redistribution package. Click OK, then download and install the 32-bit version of the Microsoft Visual C++ 2015 redistribution package, vc_redist.x86.exe, then restart your PC and try installing the Data Access Components again.

Sage50Accounts_Client.msi	✓	✗
Sage50Accounts_ReportPack.msi	✓	✗
Sage50Accounts_ODBC_x64.msi (Optional)	✓	✗

Step 5: End Sage-related processes

• The Task Manager can be accessed by right-clicking the Windows Taskbar.
• Select any of the following processes in the Processes tab, then click End task or End process in the Process name column.
• Note: To show the Process name column, right-click the column headers and select it from the list.

idriver.exe	isuninst.exe	sgregsvr.exe
ikernel.exe	msiexec.exe	uninst16.exe
isetup.exe	sbddesktop.exe	uninst.exe
isun16.exe	setup.exe	excel.exe

• Click File then Exit Task Manager on the menu bar to close Task Manager.
• Reinstall the software.

Step 6: Manually register msiexec.exe

• Press the Windows key + R then, in the Open box, type msiexec.exe /regserver and click OK.
• If no notification seems, the file has successfully registered and you should try installing the software again.
• If the file can’t be registered, a notification seems and you should reach your IT support for further help.

Step 7: Repair the Microsoft .NET Framework

• Press the Windows key + R, then type CMD in the open box, to run as administrator, hold down Ctrl + Shift and press Enter.
• Press Enter after typing sfc/scannow.
  • The message ‘Beginning system scan. This process will take some time’ appears. This scan may take several minutes to complete.
  • When the scan is complete, the SFC tool indicates whether any integrity violations were found and offers you the chance to fix any that are.
• If no errors are displayed or all errors are fixed and the issue still occurs, it may be an issue with the Microsoft .NET Framework, or you may not have the latest version of the Microsoft .NET Framework v4.6 or above installed.
• Note: Installing or repairing Microsoft .NET Framework may affect other software you’ve installed, therefore we recommend you contact your IT support or Microsoft support for further help with this.
• You may need to reinstall your software.

Conclusion

Expectedly, the above-provided information about the Sage install errors assisted you in preventing the issues while installing the latest release. Don’t forget to log in an administrator mode while downloading and installing the accounting software. There can be several errors that might arise during the process. It would be challenging to capture all the installation issues in one document.

However, most highlighting errors are mentioned in the above guide. If still confused without having any second thoughts, call the Sage 50 Technical support team. The expert team addresses all your questions related to Sage 50 upgrades, updates, or any installation errors. Drop an email or do a live chat with agents on Sage 50 Chat Help to get better assistance.

Frequently Asked Questions