The Sage 50 Email Settings determine the information required to send the email. You can configure the settings to send email invoices from Microsoft Outlook. This lets you easily send files using Sage 50cloud Accounts and save crucial time. Some email settings are set by default; however, you can override them by email invoice emailing. If you follow all instructions provided by the AccountsPro team, then you will not face the Sage 50 Can’t Send Email Invoices issue later.
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You can email reports and layouts using Microsoft Outlook or webmail in Sage 50. Use the Email Defaults option to set up email settings for multiple documents at once.
To configure email settings in Sage 50, follow these steps:
Microsoft Outlook
Apply Email Settings:
Check out full details for Sage 50 Integration With MS Outlook Email Program for sending customer invoices, reports, PayCheck etc.
Set Up Webmail in Sage 50
After setting up email defaults, go to Settings > Email Defaults. Click the relevant tab, such as Invoice, then apply your email settings:
To | Choose the email address that Sage 50 should use for sending layouts: 1. Customer Record Email 1 – Uses the Email1 field from the customer or supplier record. 2. Addresses & Contacts’ Preference Email – Uses the email from Addresses & Contacts > Preferences (Not available in Sage 50 Accounts Essentials) 3. Manually Entered Address – Allows you to enter an email address manually. |
CC | Select the email address to which Sage 50 should send a copy of the layouts. |
Subject | Manually Entered Subject – Manually enter a subject of the Email. |
Send information in the body of the email, not as an attachment | To include the layout directly in the email body instead of attaching it as a file, select the checkbox for this option. |
Attachment Format | To send the layout as an attachment, select one of the following formats: PDF, HTML, Excel, or Text. |
Attachment Filename | If sending the layout as an attachment, enter the required filename for the document. |
PDF Password | If your attachment is a PDF file, choose whether to add a password: 1. Click Yes – From Customer / Supplier Record to apply a password. 2. Click No if you do not want to use a password. |
Sending Options (Microsoft Outlook only) | Click Send Immediately. |
After setting up the email settings, apply them to the required layouts and save:
Things to Consider Before Proceeding with Sending Email in Sage 50:
Find out what the user can do whenever the Sage 50 No Default Client Email Error warning message comes up when sending customer invoices.
You can set up email defaults for the email messages for files you send using Sage Accounting, including invoices, quotes, estimates, remittance advice, and statements. Scroll down to know the steps to set up a default message, modify the address replies were sent to, and select to always link the document as a PDF. Moreover, the PDF converter is not working properly, then the user will face the Sage 50 Not Print Invoice issue. Also, sending an email invoice failed.
If the email files are sent from donotreply@sageone.com or if someone replies to the email, then it’s automatically sent to the registered email address, or you need to send replies to a different email address and then change it with the steps below:
With the process of Sage 50 Invoice Automation, small business can send invoices each month to customer without doing the same work again and again.
If you need to receive the email copy you sent, then simply select the Yes button. Always send a copy to. It simply sets this button by default while emailing invoices in Sage.
If you require linking the files to the email as a PDF, then hit the Yes button, “Always attach the document as a PDF.” It simply sets this feature by default when sending an email. All files are sent as a link to open in a browser
During multiple invoices, ensure that you choose the invoice for one customer at a time so that all invoices are sent to the same email address. Here are the steps:
Conclusion – Emailing Invoices in Sage 50
Setting up email invoices in Sage 50 helps speed up your billing process, reduces paperwork, and improves customer communication. Whether you’re using Outlook, Gmail, or another provider, properly configuring your email settings ensures smooth delivery. Double-check SMTP server settings, email formats, and test with sample invoices before going live. For personalized setup or troubleshooting, reach out to the AccountsPro Sage chat support team for expert assistance.
Sage 50 supports most major email providers, including Microsoft Outlook, Gmail, Yahoo Mail, and any service with SMTP configuration support.
Common causes include incorrect SMTP credentials, blocked ports, antivirus interference, or issues with Outlook not being set as the default email program.
Yes, you can use web-based email (like Gmail or Yahoo) by manually entering SMTP server settings under Sage 50’s email configuration area.
While Outlook is the default and easiest to integrate, you can also use SMTP for other email clients if Outlook isn’t available.
After configuring email settings, go to any invoice and click Email → enter your email to verify successful delivery.
In the Forms Designer or Email settings in Sage 50, you can customize the default email subject, body, and attachments before sending.
To use Gmail:
If you’re facing issues configuring or using email features, the AccountsPro Sage experts can remotely set it up and fix errors for smooth invoicing.
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