Sage 50 Payroll ID Activation & Update

Learn how to Activate/Update Payroll ID with Sage 50

If you are running a business that requires payment to the employees, it may be a daunting and time-consuming task and it involves payroll at the same time can’t be avoided as it is essential to run a business. Sage 50 users need to activate/update their Sage 50 Payroll ID for the functioning of the payroll features. Many users do not know failing to update their payroll ID with Sage 50 software. In such a scenario, you can promptly connect with the Sage 50 support number. The 24/7 active helpline number will connect you with the expert Sage professional who will assist you in updating your Sage 50 Payroll ID.

When you purchase the payroll software it is important to enter a Payroll ID into Sage 50 software. If you have upgraded my payroll service to a higher tier and now need to replace your Payroll ID with a new one how would you do that?

Sage 50 Payroll ID Update or Activation Process

• Before you start ensure that you are logged-in in single-user mode if using the Premium or Quantum version.
• Open any of your company files in Sage.
• Select Help -> then Activate my Payroll or Update Payroll ID.
• Assure your Account ID is correct and it starts with “400“. If it starts with a “500” it indicates that your Sage 50 serial number is not properly activated.
• Locate your Account ID (starts with 400) that has been sent to you through email.
• Cancel the payroll ID window.
• Select Help -> Upgrade your Sage 50 product.
• Replace the Account ID with the correct one (starts with 400).
• Select Retrieve my Key Code from Sage 50 online -> Select OK.
• Select Retrieve my Payroll ID from Sage 50 online -> Select OK.
• A window is displayed thanking you for registering for payroll as well as showing your Sage 50 Payroll ID. Thoroughly check matches the one you were given.
• If it fails to match and you upgrade to a higher tier, contact Sage Customer Service for assistance -> Select OK.

Where do I find my Sage 50 Payroll ID?

Every Sage 50 user will need their Payroll ID number as well as a name. The Payroll ID number will tell Sage 50 which employee the pay is related to, and it will be found in your Sage 50 user profile.

Every employee on your payroll needs to put the Payroll ID for each other employee in the Employee Profile.

What’s involved when updating or activating your Sage 50 Payroll ID and key code with Sage 50 CA payroll service?

After upgrading your payroll service, you’ll need to enter a new Payroll ID so that you can access it with the upgraded system. Here’s how it’s done!

• In Sage 50, go to Help and select Update Service Plan. In the new window that opens, select Activate my Payroll or Update Payroll ID.
• To verify your account on our system, enter your Account ID (starts with 400)
  • Please select Help, and Upgrade your Sage 50 software.
  • Select Retrieve my Key Code from Sage 50 online.
  • Select Ok.
  • To get started, go to Help, Update Service Plan, Activate my Payroll or Update Payroll ID.
• Select your “Check” service plan.
• If prompted, enter your Payroll ID.
• When you sign up for payroll, we will send you a confirmation email to ensure that your information is correct and that you’re ready to start claiming deductions.
• Select “OK”.

How to install payroll updates in Sage 50?

Here’s how to install payroll tax updates manually if you’re a small business owner who doesn’t use Payroll Taxes.

Note: You'll need to subscribe to the payroll tax service if you want to install updates.

Step 1: Get an alert when there’s an update.

• If you want to update your subscription, simply go to the Services tab in your My Account and click Check for Updates.
• Click Download to access the software.
  • Note: If you do not get the Download prompt, close Sage 50, right-click the Sage 50 program icon, and select Run as administrator. Then check for updates again to see if an update has been available for your version of Sage 50.
• Open Sage 50 to begin the installation process.
• Follow the on-screen instructions.

Step 2: Install the tax update manually

• To open File Explorer, press the Windows key + E.
• In the File Explorer, browse to where you organize your data.
• Click on the Data Path folder in your left-hand navigation. Then, open the Updates folder inside of it.
• The Yearly Payroll Update file will appear in the format of payroll year, month-of-update, and Sage 50 version.
  • For example, the file name of the October 2022 tax update is “Tax2022Oct_Release202x.exe.“
• Double-click the update to install it, and follow the prompts when installing.

Are you looking to manually activate or update your Sage 50 Payroll subscription?

The instructions below assume that you are on a computer with no Internet connection. If you have an Internet connection and need to activate manually, then when instructed to save activation files to external media, you can save them to the Desktop and email them from the same computer.

Note: If running Sage 50 on a network, make sure to do steps 1 and 3 in this section on the server.

• Open Sage 50.
• Click “Help”
• Choose Sage 50 Activation, Licensing, and Subscription Options (for initial activation) or Sage 50 Subscription Updates.
• The Manage Account Subscription plan has a different feature. If you want to update the subscription, select Manually.
  • For PCs and Macs, if you don’t get a prompt that gives you the options to Activate Online or Activate Manually, follow How to force the program to Activate again by downloading Activating Sage 50 (this only applies to Activating Sage 50, not updating your subscription).
• Click continue/ok.
• Select I need to start from the beginning.
• Click Next to continue.
• Enter your company information (those are the asterisks).
• As soon as you click Next, you’ll be taken to the next step.
• Save the ActivationRequest.arq file to an external device that you can take anywhere, such as a USB memory stick or external hard drive.
• When you’re ready, click Next.
• Please leave the window open as you proceed to Section 2.

Section 2: Email activation file

• Take the ActivationRequest.arq file to a computer that can send and receive e-mail.
• Create a new email address and send the provided ActivationRequest.arq file as an attachment to the email.
• Get the file sent to Sage50-Activation@sage.com.
• Note: The subject line can remain blank.
• You’ll receive a reply email in 2-5 minutes and will include the file named, Sage50Activation.sma.
• Copy the Sage50Activation.sma file to an external media device such as a USB drive for offline activation.
• After removing the external media device, put it back into the computer that has Sage 50 installed.
• Continue to section 3

Section 3: Activate the product

• If your computer has Sage 50 installed, there is a media file called Sage50Activation.sma that you can insert like any other image file.
• Let’s open Sage 50!
• Click Help, Sage 50 Activation, Licensing, and Subscription Options.
• Choose Manually.
• Choose I have the activation file that was e-mailed to me from Sage.
• Simply click Next.
• Find the Sage50Activation.sma file in your Downloads directory.
• After you’ve selected your file, click “Activate.”
• The activation process is easy and quick – just click OK to complete it!

.Note: If, after the activation, you receive the error “Sage 50 has stopped working then contact us.

Get Help for SAGE 50 Payroll ID Activation Error & Problems

The above-mentioned steps will help to activate/update your payroll ID with Sage 50 software. If you do not successfully outcome with the steps mentioned above report the issue Sage Payroll support team for quick assistance Call Now ☎ +1-800-983-3087.

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Frequently Asked Questions