Sage Data Base Connection Error Troubleshooting

Can’t Connect To Data Base Sage Error

The maintenance and management of accounts and payroll are the most important functions being conducted by organizations. To make these processes simple, Sage 50 accounting software has been introduced.
But the software product doesn’t come error-free. There are instances where you may encounter multiple technical issues while using it. One of the common errors is the There Is An Error Connecting To The Database.
The error occurs when you attempt to open a company data file. As soon as you come across the error, you are free to connect AccountsPro team on Chat Sage 50 Support , experts who will assist you in dealing with the issue.

Why Sage Unable to Connect To Database ?

  • The folder to be made a connection with is Read-Only
  • The file or folder to be connected to is missing
  • Firewall is blocking the connection manager
  • .NET Framework problem
  • The Log Service of the Windows Event option is disabled
  • Maybe the Connection Manager is yet to be installed or started on the server
  • The UNC address is in use
  • Permission issue as the server may have a shared location
  • Anti-virus has detected the Connection Manager as a threat to the system
  • Sage 50 Cannot Open The Database Because Sage Database Engine Reported An Error

Using cloud hosting for Sage 50

If you’re a business owner and you desire to enjoy 24/7-access to your company file, Cloud Hosting For Sage 50 can help. With the help of this service, you will get a chance to manage the data in your own way and thereby keep a watch on the external doubtful access to the files. The cloud hosting service will help you access the data from anywhere at any time via any device. Also, its manage by professionals , you can reach the Sage Technical Support team for any issues.

How To Fix Sage 50 Data Base Connection Issues ?

Option 1: The location of the file is your local system

  1. Check if it’s MySQL Connector/ODBC 5.2(a) and MySQL Connector/ODBC 3.51
  2. In case it’s not present, install the same. You can also consider installing both versions, if necessary. To do this, you can “C:\Sage\Sage 50 Accounting Installer Files – CDN Release 201X\ BIN\ MySQLODBC”and install the same.

Have you checked previous matter why Sage 50 Company File Won’t open in standard circumstances and what users can do for that

Option 2: The location of the file is on the external hard drive

  1. Copy the company file (.sajand .sai) from the external drive
  2. Paste it to C:\ drive or the server’s local partition

Option 3: The location of the file is on a different server or PC

  1. Open the sample company file
  2. Copy the company file to local PC from server
  3. Disable firewall on the server
  4. Connect to the database using IP address and not the computer name or mapped drive
  5. You may also check other company files on the same server or same location if they are opening

Option 4: The location of the file is C:\PROGRAM FILES\ (or C:\PROGRAM FILES (x86)\)

  1. Modify the location of company files (.SAJ or .SAI)
  2. Take it out of the C:\PROGRAM FILES\ (or C:\PROGRAM FILES (x86)\)
  3. Right-click the SAJ file
  4. Choose Properties
  5. Make sure both Hiddenand Read-Only options are unchecked
  6. Go to Security
  7. Make sure All Groupsand Usernames mentioned are eligible for Full Control access rights
  8. Click OK
  9. Open the SAJ folder
  10. Search the pid
  11. Remove it
  12. Open the data file hassle-freely

Support Sage 50 Does’t Connected to DataBase Problem

While following the above-mentioned instructions, if you face any issue, AccountsPro individuals are just a phone away . They will not only explain the steps but also share the screen with you for a proper demo if needed.
For any advanced Sage 50 data base connection doubts and queries, you can unhesitatingly call our AccountsPro Sage 50 Support on toll free number +1-800-474-0179 .

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  • Owen Welch

    This is the first time I am trying to open SAGE in my laptop and is telling me that the database was created with a previous release of the softwae,is not allowing me to open my company, we are working in multiuser mode,somebody else is working on it now without problemas, with the same version I have 2021.1.1

  • Jacqueline

    Error This transaction could not be processed because the company database could not be found, or the database engine is not running. If your company data is stored on a network computer, make sure that the network drive is accessible from your computer. Sage 50 will now Close. Any unsaved work will be lost. using Sage 50 Quantum accounting ,The program is currently frozen

  • Lameb

    My Sage 50 connection manager is not starting on a new computer. I have the software installed on this machine,Sage 50 connection manager not installed on this machine

  • Bonnie

    I have received an invite into a shared company file for Sage 50 but the email is of no help how to sign in ,using sage 50 2021 Premium ,My client just hired me to work remotely. They spent 2 days with Sage support to get their file to the cloud. I received the following message You have been invited to work in the Sage 50 company, 2288115 Ontario LTD – 2020. To access this Sage 50 company, you must complete the following steps: 1. Open Sage 50. If you have not installed it already, download it here. 2. Select Connect to a Shared Company. 3. When prompted, log in or sign up for a Sage ID with the same email address that received this email. 4. Click Connect to download and open the company. downloaded Sage 50 Canada 2021 but when I open it, there is no option to Connect to a Shared company unless I open a fake company?

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