Table of Contents
- 1 Sage 50 Won’t Communicate Email Client Program When trying to email invoices, estimates, or other files from Sage 50 then there might display many errors or sometimes email window crashes. The error code“Sage 50 cannot communicate with your email program” is one of them that often takes place when the email program is not compatible with MAPI or for some other reasons. AccountsPro experts will help you if you Unable To Send Email From Sage 50 due to communications issues and problems. Troubleshooting Won’t Communicate With Email Server Error Sage 50 Pro, Premium, Quantum
- 2 Why I Am Getting” Sage 50 Unable To Communicate With Email Program” Error?
Sage 50 Won’t Communicate Email Client Program
When trying to email invoices, estimates, or other files from Sage 50 then there might display many errors or sometimes email window crashes. The error code“Sage 50 cannot communicate with your email program” is one of them that often takes place when the email program is not compatible with MAPI or for some other reasons. AccountsPro experts will help you if you Unable To Send Email From Sage 50 due to communications issues and problems.
Why I Am Getting” Sage 50 Unable To Communicate With Email Program” Error?
- An unsupportable version of the system
- .DLL Not Found
- Missing MAPI32.DLL
Important notes and checklist for Sage 50 Canada Email Setup brings by team of AccountsPro which teach you how to perform the first time .
How to Fix the Error” Sage 50 Not Able To Communicate With Email Software ”?
Here is the list of resolutions to Fix Sage 50 MAPI Error which might helps to resolve the email program communication failure:
Check And Verify Sage 50 Version Is Updated
Method 1- Check you installed the advanced Sage 50 version:
- Firstly confirm that you are on the advanced Sage accounting version
- Next Open the Sage 50
- Click on the Splash window
- Now open a “Sample company” or “recently user company”
- After this hit on the Help button
- Choose About Sage 50
- Check out the version if found the version lower than 2016.3 in which MAPI issues have not been fixed therefore download the advanced version.
Troubleshooting Cloud Email Program Problems
Method 2- fix the email clients from cloud version issues:
Here are the steps you need to follow:
- First of all launch the Control Panel window
- Hit on Default programs
- Now give a click on Set program access & system defaults
- Select Expand custom
- Below select a default e-mail application
- Click the email program
- If you are unable to view the email program then there might be a missing MAPI 32 component or not a complete email program however there is a cloud-based email program.
Due to some network or internet problem sometimes Sage 50 Not Sending Email Invoices while there is no issue with Sage 50 Email Invoices Setup and settings.
Fix Unable To Locate MAPI
Method 3- Fix the MAPI Missing:
The Mapi32.dll errors are mainly caused if there is a corrupted mapi32 DLL files, registry issues, hardware failure, or a virus infection. Here is the list of instructions to resolve the Mapi32.dll error in the windows that interrupting email program communication:
- Check the Recycle Bin of the system to restore the mapi32.dll file if you have accidentally deleted it. In case you suspect that you have mistakenly you can also use a file recovery program or Sage 50 Data Recovery Service to fix the deleted file.
- Now give a new name to the file named msmapi32.dll if received an error after Microsoft office installation and reinstallation.
- Find your system for msmapi32.dll, or open the below link:
C:\Program Files\Common Files\System\Msmapi\<LocaleID>\ (LocaleID is 1033 for English versions) to search the file
- Now give a name to the file as msmapi32.old
- Next open Outlook 2003. It will resolve the error by replacing the existing version with a fresh version of the msmapi32.dll file
- Run a malware or virus scan to fix corrupted files
- Reinstall the program with the mapi32.dll file
- Update the hardware device drivers
- Install the Windows updates, patches, or service pack on the system. There must include mapi32.dll file
- verify the memory and hard-drive
Reset Or Restore Old System Settings Windows
Method 4- System restore:
It “undo” the advanced system changes. If you find the mapi32.dll error is caused by the incorrect configuration settings. The system restore will Fix Sage 50 Error.
Run Windows System File Checker Tool
Method 5- System file checker tool:
Use the system file checker command “sfc /scannow” to replace the mapi32.dll damaged copy file.
Repair Windows OS
Method 6- Windows installation repair:
If there is an unsuccessful windows installation then perform a repair or a startup installation to restore the DLL files in Windows. Also user can learn all steps when Sage 50 Not Opening After Windows Update issue comes while opening .
Method 7- Run A Free Registry Cleaner:
It will fix the incorrect mapi32.dll file or registry entries triggering the DLL error
Method 8- Windows Clean Installation:
Performing a clean windows installation will delete everything on the hard drive and install the new copy of windows.
Get Help Unable To Solve Sage 50 Email Communication Error
Hopefully, the write-up helped you in fixing the Sage 50 and Email program communication failure error. In case of any doubts or we already know that modifying windows registry might be risky if not performed by the computer operating system knowledgeable person. In this case, taking experts’ assistance is the best decision. Make sure you took the data backup before implementing the advanced resolutions. In case of any help get connected with a professional via a Sage 50 Live Chat, phone number, or email.
FAQs – Not Communicating Email Sage 50 Error On Windows 11, 10, 8
How Would I Verify The SMTP Settings And Webmail Password If Not Using Outlook?
- Choose a layout and then hit the Edit button
- Click on the folder named Report Designer
- Select Tools
- Hit Options
- Choose the Email setup tab
- Click on the drop-down named Default Provider
- Hit Internet Mail
- Place a mark on the check box which says where MAPI appears in the report,
- Below Available providers, you need to give a hit on the tab named Internet Mail
- Choose Configure option
- Click on the Mail Provider
- Hit Custom tab
- Select Next and then fill the desired fields like display name, email address, password,SMTP server, use SSL, or Port
- Choose Next button
- Hit Send a test message
- Fill an email address for a test message sending
- At last hit OK
Also Sage 50 Integration With Outlook is very simple and you can do easily .
How Can I Download The File Named SBDDesktop.EXE.config To Fix The Email-related Error?
- First, download the SBDDesktop.exe.config file
- It will display a prompt to save the file
- Hit Save button
- The file will automatically save on the downloads folder based on the web browser
- Find the downloaded file, give a right-click on it and then choose Copy
- Log in to the company file in Sage 50 cloud Accounts
- Next Hit the Help button then choose About
- Below “Program details” hit on the folder path of the program directory
- It will open the file explorer window with the directory folder
- Click Paste close and re-open Sage 50cloud Accounts
How To Fix The Wrong Email Settings In Sage 50?
Check if there is an incorrect email setting if found then add the email settings with the below steps:
- Choose the file you need to add then hit the Edit button
- Select the Report tab then hit Email Settings
- Fill in the suitable email settings
- Make sure the email message should appear in the highest numbered group for sending documents to the desired recipient
- Choose the complete report to send the chosen files to all email addresses
- Write an email address for the user you need to send the report to
- Hit Add button
- Fill in an email address and then hit Add
- Once you are done with the desired settings then hit Ok
- Choose Report button
- Select Report properties
- Write a new name with a file description
- Hit OK
- Choose File then select Save as
- Fill in a new file name then choose Save button
Important notes and checklist for Sage 50 Canada Email Setup brings by team of AccountsPro which teach you how to perform the first time .
Here are the steps you need to follow:
Due to some network or internet problem sometimes Sage 50 Not Sending Email Invoices while there is no issue with Sage 50 Email Invoices Setup and settings.
The Mapi32.dll errors are mainly caused if there is a corrupted mapi32 DLL files, registry issues, hardware failure, or a virus infection. Here is the list of instructions to resolve the Mapi32.dll error in the windows that interrupting email program communication:
It “undo” the advanced system changes. If you find the mapi32.dll error is caused by the incorrect configuration settings. The system restore will Fix Sage 50 Error.
Use the system file checker command “sfc /scannow” to replace the mapi32.dll damaged copy file.
If there is an unsuccessful windows installation then perform a repair or a startup installation to restore the DLL files in Windows. Also user can learn all steps when Sage 50 Not Opening After Windows Update issue comes while opening .
How Would I Verify The SMTP Settings And Webmail Password If Not Using Outlook?
- Choose a layout and then hit the Edit button
- Click on the folder named Report Designer
- Select Tools
- Hit Options
- Choose the Email setup tab
- Click on the drop-down named Default Provider
- Hit Internet Mail
- Place a mark on the check box which says where MAPI appears in the report,
- Below Available providers, you need to give a hit on the tab named Internet Mail
- Choose Configure option
- Click on the Mail Provider
- Hit Custom tab
- Select Next and then fill the desired fields like display name, email address, password,SMTP server, use SSL, or Port
- Choose Next button
- Hit Send a test message
- Fill an email address for a test message sending
- At last hit OK
Also Sage 50 Integration With Outlook is very simple and you can do easily .
How Can I Download The File Named SBDDesktop.EXE.config To Fix The Email-related Error?
- First, download the SBDDesktop.exe.config file
- It will display a prompt to save the file
- Hit Save button
- The file will automatically save on the downloads folder based on the web browser
- Find the downloaded file, give a right-click on it and then choose Copy
- Log in to the company file in Sage 50 cloud Accounts
- Next Hit the Help button then choose About
- Below “Program details” hit on the folder path of the program directory
- It will open the file explorer window with the directory folder
- Click Paste close and re-open Sage 50cloud Accounts
How To Fix The Wrong Email Settings In Sage 50?
- Choose the file you need to add then hit the Edit button
- Select the Report tab then hit Email Settings
- Fill in the suitable email settings
- Make sure the email message should appear in the highest numbered group for sending documents to the desired recipient
- Choose the complete report to send the chosen files to all email addresses
- Write an email address for the user you need to send the report to
- Hit Add button
- Fill in an email address and then hit Add
- Once you are done with the desired settings then hit Ok
- Choose Report button
- Select Report properties
- Write a new name with a file description
- Hit OK
- Choose File then select Save as
- Fill in a new file name then choose Save button
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