QuickBooks Document Centre Issues Troubleshooting
How can you Repair the QuickBooks Document Centre Error?
QuickBooks document centre is a very useful feature, which helps in organizing and maintaining documentation relating to your accounts. You can add the scanned copy of a document i.e. invoice, bills, or other documents relating to the customers, vendors, or employees in one place. Many times QuickBooks Unable to Print Invoices issue come when there a problem with DOC center .
You can attach these documents to a particular transaction as required for backup, supporting, or audit trail purposes. You can access the document centre by clicking on the company menu >> Documents >> Doc centre. While using document centre, sometimes user comes across certain errors, in this write up we will look into the repair process of the common document centre errors. Moreover its very easy to fix QuickBooks Won’t Open PDF Error with some QB tools .
How To Fix Errors QuickBooks Document Centre
QuickBooks document centre error and ways to repair them
Some of the common errors that the user faces while accessing the document center are “documents attached are not there once the file name or location is changed”, “scanning or attachment-related issues”, and “fail to send the transactions, forms through QuickBooks email services”. We will look into all three common errors and ways to troubleshoot or repair them as below.
- Documents attached are not there once the file name or location is changed
When you rename the company file or change its location in the QuickBooks, the link between the attached documentation and company file gets broken. To fix the issue you need to re-link the documents to the company file. Find out details QuickBooks PDF Converter tool and how its help the QB user .
Step 1. First of all, open the Attach folder, and if there is no folder there with the new company file’s name, change the name of the folder to the new company file’s name.
Step 2. If there is a folder with the new company file’s name, copy and paste the content of the Inbox and Txn folder from the old company file folder to the folder with the new company file name.
Step 3. Now, you need to click on company menu> documents> repair attached documents links > repair links.
Fix Doc Center Missing Files Error QB
These steps will resolve the attached documentation missing issue.
- Scanning or attachment-related issues
Step 1. For scanning or attachment-related issues, first of all, browse and open the location of the company file.
Step 2. Create a new folder with the name “Attach”. Before doing this change the name of the previous folder by prefixing old or previous.
Step 3. In the new Attach folder, create a folder with a new company file name and then create two subfolders with the names Inbox and Txn, and copy and paste the content of the respective folders from the old Attach folder to the new one.
Step 4. In the last step, click on company menu> documents> repair attached documents links > repair links.
- Fail to send the transactions, forms through QuickBooks email services
Technical Support QuickBooks Document Centre Problems
In some cases, users have come across an issue wherein when they try to send the transactions or form over email by using QuickBooks email services, the option appears as greyed out. For Fixing QuickBooks Error, you need to change the “Send form preference” to the webmail or outlook, this will hopefully resolve your issue.
If you have any further queries, you can dial a toll-free number QuickBooks Support will support you.