Sage 50 Closes When Opening Invoice

When entering or saving the transactions the Sage 50 Suddenly Crashes and interrupts the work. It usually happens if there is a corrupted company file or an incomplete Windows update. However, there might be several other causes behind the program crashes when opening an invoice in Sage 50. The occurrence of the Sage 50 Closes When Opening Invoice issue came up with the error message “Sage 50 Cannot Be Started” when trying to open the program, or active windows crash. With AccounsPro’s guide to troubleshooting the error, Sage 50 closed while opening an invoice.

Causes for Sage 50 Closes When Opening Invoices

What are the Primary Reasons Behind Sage 50 Closing When Opening the Invoice?

• The corrupted company files
• Incomplete Windows update
• Corrupted Windows files
• Damaged pervasive or DDF files
• The Windows 10 update creator might be the reason for an error
• Corrupted report files
• Corrupted or damaged file named RPTDATAI.DAT
• Windows profile error
• “Actian” database mismatch or failure to upgrade correctly
• Corrupted report files
• Security software files locked
• Corrupted data folder

How to Rectify Sage 50 Closed Down After Opening an Invoice?

Here is the list of steps to fix Sage 50 that closes when opening an invoice:

Method 1: Delete DDFs & Pervasive Reinstallation:

• Search the company directory with the steps below:
• Use the Registry Editor to search the company files:
• Hit the Windows key + R button on the keyboard
• Enter Regedit
• Hit OK
• Open the left pane, then search for the HKEY_CURRENT_USER\Software\Peachtree\Version.
• Now, expand the key for the Sage version:
  • Version 2024: Peachtree310.ini
  • Version 2023: Peachtree300.ini
  • Version 2022: Peachtree290.ini
• Click the Open History tab and then choose the flavor folder below it
• There will be a list of open company files with a directory in the column named Data on the right pane
• Once you are done with this, close the window named Registry Editor
• Now, close the Sage 50
• Find the data path & program path
• Choose the corrupted company directory and delete the file with a . DDF extension
• Now, completely delete the Pervasive
• Next, reinstall the Pervasive
• Check whether the error is fixed or not

You can get the solution of all issues either Sage 50 Shut Down issue or you are facing Sage 50 Won’t Open problem comes whatever the reason or issue.

Method 2: Set Windows 10 Compatibility To Windows 8:

• Locate the Sage 50 icon and then give a right-click on it
• Hit the Properties tab
• Choose the option named Compatibility
• Unselect Run this program in compatibility
• Click on the drop-down
• Now choose Windows 8
• Check the program & company file display on the screen without errors

Method 3: Set Run as Administrator:

• Click on the icon named Sage 50
• Hit the Properties button
• Choose the tab named Compatibility
• Verify Run as Administrator
• Check the program & company can open & operations can be completed without errors.

Learn what types of options you have whenever you are facing the Sage 50 Stopped Working After Windows Update Install issue or problem.

Method 4: Corrupted RPTDATAI.DAT

• Search the data path location
• Discover the data path & program path
• Now, open the folder named Company
• Choose RPTDATA.DAT
• Next, rename it to RPTDATA.OLD
• Hit the Enter key
• When you open the program, you will get a message asking you to generate a brand new or empty file.
• Choose the Yes button.

Another method for fixing the Sage 50 Data Corruption issue is explained by the team of AccountsPro team.

Method 5: Fix Data Corruption

Generate a clean data folder or expendable file cleanup:

• Find the clean data folder you generated
• Now, delete the corrupted files
• Next, open the new company folder
• Hit on Yes button on all prompts to generate new empty files

Conclusion

That’s all for today! Hopefully, now you can easily tackle when your Sage 50 closes when opening an invoice. If the issue persists, then get connected with a professional team. Use a live chat, Sage 50 Support Number, or email address to reach them.

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