Sage 100 Data is Not Selected for Printing

When users attempt to print their reports, forms, etc., a common issue known as the Sage 100 not printing issue usually appears. The error prevents users from creating invoices using Sage accounting solutions when it occurs. Inadequate.dll file configuration or improper printer settings are the main causes. This printing problem, however, may be caused by several factors, including a corrupted Windows profile, incompatible printer drivers, incorrect email list settings, and others.

The printing issue further suggests that Sage 100 has not checked the documents for any data you may have found, like a particular client code, receipt date, or cost. A troubleshooting walkthrough to fix the Sage 100 printing problem is provided below the article.

For tracking business development, expenses, and other factors, it is essential to have easy access to company data in the desired format. The proper application of accounting software is required to have this level of data accessibility. The Sage 100 is yet another top-notch piece of business management software because it supports timely and accurate data input. Sage 100 may not print, for example, if you try to access data from it. The printing task either fails to process or takes a very long time. This gets tiresome because the device might start to become less responsive at this point.

Customers encounter the following errors with the Sage 100 Printers

• “Unable to print REPORT NAME because the printer settings for’ Sage 100 pdf converter’ are invalid.”
• “REPORTNAME could not be printed. The operation was completed.”
• “Object reference not set to an object instance”
• “The Data Area Passed to a System Call Is Insufficient”
• “Error: Could not print report name>.
• rpt. The handle is no longer valid.”
• “Error: Unable to switch printers. The incorrect printer was specified.”
• Sage 100 data is not selected for report printing

The driver used for the paperless functionality, AMYUNI, is frequently replaced or modified by a Windows update, either to an incompatible version or to remove some important registry folders, which can cause this error.

Reinstalling the paperless driver on the impacted computer is the quickest fix for paperless error(s).

Reasons for Sage 100 Not Printing Problem

Let’s look at a few of the reasons Sage 100 won’t print your documents. Sage 100 is unable to carry out the print command even when your system is connected to the printer. In some circumstances, users aren’t even able to print their documents and save them in PDF format.

See the following list of the most obvious causes that Sage 100 printing problems might arise:

• Windows has User Account Control (UAC) turned on.
• Incorrect email list settings
• Unusable email client
• Corrupted or damaged Windows profile
• Installation of outdated Windows updates
• There are a few things to be aware of when using a Sage 100 email writer as a printer.
• Collisions between printer drivers
• Inappropriate email writer settings
• Complete installation issues and configuration issues with Sage PDF Converter
• Your Windows registry is broken, among other things.

Note: Having trouble printing invoices as PDF in Sage 50? Don’t let this error hold up your business! Our step-by-step guide helps you resolve the “Printer Not Activated” issue and get your invoices printing smoothly again.

Solutions for Sage 100 being unable to print the Issue

Users need to troubleshoot the Sage 100 print error by going through various solutions due to the various underlying causes of this error. You can easily fix this error by using the steps in this section because we’ve discussed all the root causes of the error and their solutions.

For quick resolution of Sage 100 printing issues, please proceed step by step as follows:

Configure the Windows Registry keys’ permissions:

Through the Windows registry, you can modify the preferences for a specific program. You can access the registry key and change the control options to full control for users if you believe that a particular program lacks sufficient administrative rights to perform a task on the operating system.

Step 1: Open the Run Window

• Press the Windows key and the letter “R” at the same time to open the Run window.

Step 2: Enter “Regedit”

• In the Run window’s text box, type “Regedit” (without quotation marks) and press Enter.
• This will open the Registry Editor.

Step 3: Navigate to HKEY_CURRENT_CONFIG\Software

• In the Registry Editor, navigate to the following path: HKEY_CURRENT_CONFIG\Software

Step 4: Right-click on the Software Key

• Right-click on the “Software” key in the HKEY_CURRENT_CONFIG section.

Step 5: Select Permissions

• From the context menu, select the “Permissions” option.
• This will open the permissions window for the “Software” key.

Step 6: Set Full Control for Users

• In the Permissions window, choose the “Users” group from the list of groups or administrator names.
• Next to the “Users” group, check the box for “Full Control” in the “Allow” column.
• This gives the “Users” group Full Control permissions for the “Software” key.

Step 7: Apply the Changes

• After setting the permissions, click on the “Apply” prompt for the changes to take effect.

Using the PL_AdvancedOptions_UI: try reinstalling the PDF Converter

In addition to printer drivers, a missing Sage 100 PDF converter can stop the software from printing or saving files as PDF documents. The steps listed below can be used to install the PDF converter for Sage 100.

• Visit your Sage 100 account.
• After that, go to the File menu and select the Run tab.
• You should now type the PL AdvancedOptions UI.
• Finally, select “Install Converter” after clicking Ok.

Advanced troubleshooting steps for Sage 100 Not Printing Issue

To make changes that could affect all users with these solutions, you must log in using an admin account. So, proceed with caution. Contact your IT administrator or our Sage 100 experts if you’re unsure.

Solution 1: Sage PDF Configuration and Installation Converter

User account restrictions can obstruct printing, particularly if Sage 100 is being used in a standard user account. Standard user accounts have a variety of restrictions, so it’s possible that yours doesn’t have the authority to use the print feature, which would result in the Sage 100 Print Error.

Step 1: Open the Windows Start Menu

• Find the Start Windows icon on your desktop or taskbar and click on it.
• This will open the Start menu.

Step 2: Enter “UAC” in the Search Box

• In the Start menu’s search box, type “UAC”.
• Search results will start appearing automatically.

Step 3: Press Enter

• After typing “UAC” in the search box, press the enter key on your keyboard.
• This will open the User Account Control (UAC) settings window.

Step 4: Change the UAC Slider Value

• In the UAC settings window, find the slider on the left side of the screen.
• Drag the slider to the “Never Notify” position.
• This will set the UAC parameter to the lowest setting, where it will not prompt for permissions.

Step 5: Restart System

• After changing the UAC slider value, click on the “Restart system” button.
• This will restart your system to apply the new UAC settings.

Step 6: Uninstall and Reinstall Sage PDF Converter

• Open the “Printers and Devices” folder on your system.
• Find the Sage PDF Converter in the list of installed printers and devices.
• Uninstall Sage PDF Converter by right-clicking on it and selecting “Uninstall” or a similar option.
• After the uninstallation is complete, reinstall the Sage PDF Converter by choosing it from the drop-down menu in the “From Printer and Devices” folder.

Steps in the configuration process:

Step 1: Access Devices and Printers Folder

• Open the “Devices and Printers” folder on your computer.
• This can usually be accessed through the Control Panel or by searching for “devices and printers” in the Start menu.

Step 2: Uninstall Active Sage PDF Converter

• Right-click on the active Sage PDF Converter prompt to find the installed printer.
• Choose the “Uninstall” option from the context menu.
• Follow the prompts to complete the uninstall process.

Step 3: Add a Printer

• In the “Devices and Printers” folder, click “Add a printer”.
• This will start the Printer Installation Wizard.

Step 4: Select On-Site Printing

• Select the On-Site Printing option when prompted.

Step 5: Choose “Have Disk”

• Choose the option to specify the printer port, and select “Have Disc” when prompted.

Step 6: Locate Amyuni.ini

• Navigate to the mas90home directory on the server.
• In the directory, find and choose “amuni.ini” from the drop-down menu.

Step 7: Proceed with the Installation

• Follow the on-screen instructions to proceed with the installation of Sage 100 PDF Converter and Sage PDF Converter.
• Make sure that you do not select the option to share the printer.
• You don’t need to set it as the default printer.

Step 8: Complete the Installation

• After the installation is finished, click on the “Finish” button to complete the process.

Solution 2: Modify the Windows Registry

We will now access the advanced Windows registry options. These choices are designed to give you more control over the registry changes you make. You can restart your computer and try to print a document from Sage 100 after making the changes to the Windows Registry that are listed below:

Step 1: Open the Windows Start Menu

• Find the Windows icon on your taskbar and click on it to open the Start menu.

Step 2: Enter “Regedit” in the Search Box

• In the Run window’s text box, type “Regedit” (without quotation marks) and press Enter.
• This will open the Registry Editor.

Step 3: Navigate to HKEY_CURRENT_CONFIG\Software

• In the Registry Editor, navigate to the following path: HKEY_CURRENT_CONFIG\Software

Step 4: Right-click on the Application

• Right-click on the application or key that we require to modify or delete.
• This will open a context menu with different options.

Step 5: Configure Full Control Permissions

• From the context menu, select “Permissions” or a similar option.
• In the Permissions window, click the Full Control option of the desired admin or group.
• It grants full control permissions to the selected application or key.

Step 6: Open Sage PDF Converter and Sage 100 PDF Converter

• Open the Sage PDF Converter software and the Sage 100 PDF Converter on your computer.

Step 7: Remove Locks and Employment Directories

• Within Sage PDF Converter or Sage 100 PDF Converter software, find and remove any locks or job directories that need to be removed.
• Follow the software’s instructions or refer to the people’s documentation for specific steps and removal instructions.

Step 8: Delete Instances of Sage PDF Converter or Sage 100 PDF Converter

• After completing the mandatory actions within the software, proceed to delete all the files of Sage PDF Convert or Sage 100 PDF Convert from your computer.
• This usually involves navigating to the installation directory and deleting the associated files and folders.

Solution 3: Change the Page Setup in the Crystal Report Form

The page should be configured under the Sage 100 report. If not, the print function will automatically fail. With the below-listed solutions, you can modify the form’s layout and page setup. However, to make the necessary changes, you must log into the company file using an admin account.

Step 1: Access the Task Window

• Open the Sage 100 ERP software and navigate to the task window.

Step 2: Select the Specific Report Setting or Form Code

• Let us identify the specific report setting or letter code that is causing the printing problem.
• This can be a customized report or a pre-defined form

Step 3: Open the Report in Crystal Reports Designer

• Open the report in Crystal Reports Designer by choosing the Designer option.

Step 4: Click the Page Setup Button

• In Crystal Reports Designer, select the Open File option and click on the Page Setup button.
• This page will open the setup window.

Step 5: Locate the Page Setup Window

• In the Page Setup window, located next to Print, find the “No print” checkbox.
• To do this, if no printer is selected in the report, check the “No Printer” checkbox.

Step 6: Open Crystal Reports Designer Again

• After clicking the OK button in the Page Setup window, open Crystal Reports Designer again.

Step 7: Save the Report

• From the File menu in Crystal Reports Designer, choose the Save option to save changes made to the report.

Step 8: Close All Open Applications

• Select the File menu and choose Exit to close all open applications, including Crystal Reports Designer.

Step 9: Shut Down the Relevant Printer

• Find the Report Tasks window in Sage 100 ERP and close the associated printer.
• This assures that the report will not be sent to the printer during the printing process.

Step 10: Click the Print Button

• Finally, click on Print in Sage 100 ERP to try to print the report again.
• The report should now print without any problems.

Solution 4: Confirm the following. DLL files already installed on the server and workstation

This solution is only applicable to users who have Sage 100 installed on a remote server. The solution must be applied to both the server system and the workstation. In this section, you’ll be working with the software’s DLL files. You can resolve Sage 100 print errors by locating and installing missing Sage DLL files.

• Dll: To verify, navigate to the server’s “… MAS90 Home” directory.
• Dll: To verify, navigate to the “C: Windows System32” directory (for 32-bit workstations) and the “C: Windows SysWoW32” directory (for 64-bit workstations) (for 64-bit workstations)
• To register .DLL files on the server and workstation, select “Open With” and then navigate to: “… Windows System32 Regsvr32.exe file”.

Verify if the LM-4041T is installed on Sage 100 ERP 4.30 systems:

• To begin, uninstall Paperless Office 4.20. (Sage Extended Solutions)
• Exclude the PDF Converter from the list of Extended Solutions.
• Cdlnt250.dll needs to be removed or renamed.
• Check out the Converter
• A voltage of 4.30v is shown in the Crystal Reports summary information.
• From the drop-down menu, choose Report Options.
• Click on the Save icon > to open Crystal Reports. Designer
• Select the Properties tab from the File menu.
• Check that Converted 4.30v is listed in the keywords section.
• If necessary, edit the report and save it.

If the server workstation is running a 64-bit operating system

• Check that LM4046-T is installed in version 4.30.
• Check that LM4045-T is installed in Version 4.40.

Solution 5: Use “System Restore”

You can rely on this as a sort of Hail Mary solution. When you restore your system to an earlier version, all your saved data and programs will be deleted. Before attempting to resolve the Sage 100 printing issue, you should create a backup of all critical data and store it on a separate system.

Step 1: Find an “Advanced System Solution”

• View for an advanced system solution or utility that includes a system restore feature. This can be a built-in feature of your operating system or third-party software.

Step 2: Restart the Computer with Administrative Privileges

• Make sure you have administrator privileges and restart your computer. This may require logging in as an administrator or providing administrator credentials.

Step 3: Access System Tools

• After your computer restarts, find and click on the System Tools tab. This tab can be found in the advanced systematic solution or the measures you are taking.

Step 4: Select System Restore

• Within the System Tools tab, select the System Restore option.
• This will open the System Restore feature.

Step 5: Choose “Restore My Computer to a Previous Time”

• In the System Restore window, choose “Restore my computer to a previous time” or some similar option.
• This option allows you to restore your computer to a previous state using the selected restore point.

Step 6: Select the Most Recent Restore Point

• Review the available restore points and be sure to select the most recent one.
• This ensures that your computer will be restored to a recent and stable state.

Step 7: Proceed with the Restoration

• After selecting the restore point, click on the Next or Proceed point to proceed with the restore method.
• You may be provided with a confirmation window to confirm your choice. Be sure to read and review the details before proceeding.

Step 8: Complete the Restoration and Restart

• Wait until the restore process is complete. This may take a moment, and your computer will restart automatically.
• Once the restore solution is done and your computer restarts, it should be restored to a flawless previous state by the selected restore point.

Conclusion:

This article is all about the Sage 100 printing problem and its solutions. Hopefully, the above information raises your awareness of the situation and allows you to save time. If you have any further questions, you can contact the Sage Team of Experts via our Sage 50 Live Chat option.

Frequently Asked Questions