Sage 50 Installation Freezes

When it comes to accounting and payroll software solutions, Sage 50 tops the list of options. This is enough to show how beneficial the tool is for businessmen and organization owners. The advantages of the software range from putting transactional records together in an organized way to managing all accounting and payroll functions in an organization.
However, at times all functions get stuck because of the emergence of certain technical issues that need immediate attention. Sage 50 error installing pervasive is one such error.
The experts with AccountsPro are well-skilled and hence know better about the error. Hence, to know more about it, you can connect with Sage 50 Chat Support and get guided.

Why Installation Of Pervasive database Sage 50 Has Failed

There are many reasons that may lead to the error. Some of them are listed below:

  • Security software issues
  • UAC may be enabled
  • Damaged or corrupt installation files
  • Other programs preventing the installation and configuration of the error
  • Damaged previous installation
  • Problems with installation folder’s security settings
  • Limited user rights
  • Program is open in one of the workstations
  • Deletion of PervasiveMin folder from the installation store
  • PSQL server engine installed is 64-bit
  • Anti-virus, firewall, and other programs causing issues

Whatever may be the cause, the effect is huge. The Sage 50 software once encounters the problem will not start. You may get different error messages but the nature of all of them is the same.

The normal error message that you get is “Installation of the Pervasive database has failed. Please contact Sage 50 Technical Support for assistance.”

Besides this, you may also get messages like:

  • Sage 50 Error: “Error installing Pervasive”
  • Unable to install Pervasive
  • Sage 50 Error 22665
  • Sage 50 Error: “Aborting Install: Error installing Pervasive”
  • Sage 50 Error: “Database Service Manager has stopped working”

Using cloud hosting for Sage 50

To enjoy access to your company data file from anywhere at any time, you can opt for Sage 50 cloud hosting services provided by AccountsPro. They will make sure you can monitor the activities being conducted on the data file from time to time through different portable devices.

How To Fix Pervasive PSQL Error During Install Sage 50

Solution 1: Security software or other programs are the cause

  1. Disable anti-virus prior to beginning the installation process
  2. Disable UAC. To achieve this:
    1. Browse to Control Panel
    2. Type UAC in the search text box
    3. Click Turn User Accounts Control (UAC) on or off
    4. Uncheck the Use User Account Control (UAC)
    5. Click OK
  3. Boot Selective Startup. To do this:
    1. Press Windows + R
    2. Enter msconfig
    3. Click OK
    4. Choose Servicestab
    5. Tick Hide all Microsoft Servicescheckbox
    6. Click Disable All
    7. Choose Startup tab
    8. Click Disable All
    9. Click OK
    10. Restart PC
  4. Right-click exe
  5. Choose Run as Administrator
  6. Check the security settings as chosen in the install folder to ensure everyone enjoys complete control over it

Solution 2: Make sure right installer is used

  1. Check the location of the setup.exe file
  2. Make sure it is located in Sage 50’s install directory
  3. If the setup.exe file is located at some other place, exit the install wizard
  4. Browse to the right location
  5. Double-click exe

Solution 3: Uninstall & Reinstall Pervasive
Step 1: Uninstall

  1. Shut down Sage 50
  2. Press Windows + R
  3. Type Control Panelin the text box
  4. Click OK
  5. ChoosePrograms & Features
  6. Uninstall any Pervasive version listed there
  7. Close Control panel
  8. Press Windows + R
  9. Enter“C:\”
  10. Click OK
  11. If you find pvswand pvswarch folders, delete them
  12. File names like PSQL_v##_Install.logshould be deleted. The ## is the version number in this case
  13. Browse to C:\Windows
  14. Delete log
  15. Go to C:\ProgramData
  16. Rename Pervasive Software folder and make it OldPervasive Software
  17. Browse to C:\Program Filesor C:\Program Files (x86)
  18. Rename Pervasive Software folder and make it OldPervasive Software
  19. Browse to C:\Program Files\Common Files or C:\Program Files (x86)\Common Files
  20. Rename Pervasive Software Sharedand make it OldPervasive Software Shared
  21. Exit from the window/windows opened
  22. Press Windows + R
  23. Enter regedit
  24. Press OK
  25. Right-click on Computer
  26. Choose Export
  27. Save the Registry backup
  28. Go to HKEY_LOCAL_MACHINE\Softwareon the left side
  29. You will find Pervasive software andPEYX489ZK
  30. Delete them
  31. If you have 64-bit systems, go to HKEY_LOCAL_MACHINE\Software\Wow6432Node
  32. You will find Pervasive software andPEYX489ZK
  33. Delete them
  34. Close the Registry Editor

Step 2: Reinstall

  1. Go to the installation folder i.e. C:\Sage\Sage50_[version]
  2. Open PervasiveMin folder
  3. Run msi
  4. Click Next
  5. Tick the license agreement for acceptance
  6. Click Next
  7. Choose Run as a service
  8. Click Next
  9. Click Complete
  10. Click Next
  11. Choose Installfor reinstallation
  12. Click Finishonce the process completes
  13. Check if the installation is properly done

Technical Support For Pervasive PSQL Issue Troubleshooting Sage 50

If you face any issue in following the above steps, you can connect with our AccountsPro executives for help and support.
Feel free to call our AccountsPro experts for any Sage 50-related doubts on Sage support number to dial toll free ☎ +1-800-474-0179

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