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Sage 50 Connection Manager Download, Install, Update on Server

Sage 50 Connection Manager

Connection Manager Sage 50

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The Sage 50 connection manager plays a significant role in managing MySQL database access. Sage is one of the real-time software in which the connection manager is used to update the real-time changes. With this feature, there is no need to save changes manually. The Sage 50 Accounting Connection Manager is responsible for managing connection requests originating from Sage 50 Accounting as well as third-party software attempting to access your company’s data. To ensure proper functionality, it is imperative to install the Connection Manager on the computer or server where your company’s data is stored.

Below are three steps for accessing the Connection Manager:

  • Open the Start menu and choose Sage 50 Accounting Connection Manager from the Sage 50 Accounting program group.
  • Click the system tray icon.
  • Open the Connection Manager from within Sage 50 Accounting by selecting Setup and then Connection Manager.

AccountsPro will get to know insights about Sage 50 Connection Manager or you can connect directly to the Sage Support team.

What Is Sage Connection Manager And How Does It Work?

Why is Sage Connection Manager Important?

The Sage 50 Connection Manager must be installed on every system in which you installed Sage 50 or where you need to open a company database. The connection manager must be installed on a Windows Operating system environment. It is not compatible with a NAS drive, Mac OS, or Linux system. The connection manager manages all the requests to connect company data with the accounting software. Each system or Server in which you store the company data needs a connection manager installation. A multi-user environment with Premium & Quantum is used to permit a secondary user access to the database for applying real-time changes in a data file location.

How To Check Whether Sage Connection Manager Running On System Or Not?

How can you view which Connection Manager is Running on My System?

Accessing the connection manager running status helps you check whether the connection manager service is running in your system. The system service gives information regarding connection manager registration as a Windows service. The total connections provide Sage 50 connection manager total connections. Port numbers and active companies help to know the port number and the system’s opened company files. Check also common causes behind when Sage 50 Connection Manager Won’t Start issue.

Download Sage 50 Connection Manager

Download Sage Connection Manager through a trustworthy website. Once you download the file, you will be asked to save it. Save the file in the desired location. The advantage of the Sage connection manager is used to control the connection and streamline Sage’s operation. However, it automatically gets installed when you install Sage 50 installation. You can manually download the latest update if there require or appear any Sage accounting connection manager not running error.

If you are getting issues like Sage 50 Connection Manager Could Not Start The Database Engine then you can check out AccountsPro help for Sage Cannot Connect To Database .

Installation Process of Sage 50 Connection Manager

Install the Sage Connection Manager on the Server. Make sure that the same Version should be installed on both the workstation and Server. Here are the steps to install the Sage connection manager on the Server:

  1. The first step is to Login to the server location. This is the computer that will be running Sage 50.
  2. Go to the Sage 50 download website and download the appropriate version. The version you need will depend on your PC’s operating system and the features you need.
  3. When the download is done, run the downloaded file. This will start the Sage 50 installation wizard.
  4. The wizard will first ask you to select the language you want to use. Choose the wanted language and click OK.
  5. The following step is to install the required programs. Sage 50 requires some additional programs to be installed in order to run properly. The wizard will automatically install these programs for you.
  6. The following step is to configure the firewall. If the firewall is enabled, you will see a dialog box asking if you want Windows Firewall to automatically configure itself to work with Sage 50. In case you’re not sure, choose Yes.
  7. If the server only stores the data file and no one uses the program on the server, select Advanced. This will authorize you to customize the installation. Otherwise, select Typical.
  8. Click Next to continue.
  9. The next step is to select the components of Sage 50 that you want to install. By default, all components will be selected. However, you can deselect any details that you do not require.
  10. Click Finish to complete the installation.

Sage 50 Canada Connection Manager

The Connection Manager is automatically installed with the Sage 50 Canada edition. There are two methods to install the Sage 50: Workstations and Installation on both Server and workstation. When installing Sage 50, there are options available to determine which system will be a workstation or a server. Typical stands for a workstation that includes the full accounting product and Sage 50 connection manager. When displaying Advanced, it represents Server, and only the connection manager component will be installed in it.

Sage 50 Connection Manager Is Installed But Not Running

Once you complete the installation process the Sage accounting connection manager not running. It mainly occurs due to the incomplete downloading process of Sage 50 or when the connection manager service is disabled from the settings. Follow the steps to start the service:

  1. Start the connection Manager with the system tray icon.
  2. Locate the Sage 50 connection manager icon and double-click on it
  3. Follow these steps if your data is hosted on a server:
  4. If it is unavailable the Open Explorer and locate C: Program Files(X86)\winsim\ConnectionManager
  5. Select Yes or No to start or Stop service if the status is displayed as Running
  6. In case the service to start or stop is missing, then proceed with installation repair or re-installation process.

Sage 50 Connection Manager Update Download

Download the available updates to fix the sage connection manager could not start the database engine error. Here are the steps to download the updates that were already installed on another system:

  1. Locate the system that has installed the update
  2. Choose Windows Start and then click on Computer.
  3. Discover C:\Users\Public\Documents\Sage software\Simply Accounting\Download
  4. Now search for the latest update available to install.
  5. After this, copy the file to the Server.
  6. Now start running the file to update the Sage 50 connection Manager.

Once you download and install the latest update, you can efficiently resolve the sage 50 connection managers installed but not running issue. This type of error usually occurs with pending updates.

How to download the update if the system does not have a USB drive?

  1. Locate site support.na.sage.com
  2. Select the search box and enter Sage 50 Canadian edition
  3. Hit on the required version update and then click the Download Now option
  4. Choose the Save button
  5. Once done downloading process, hit Run and start the Installation of the update.

Sage 50 Connection Manager No Update Button

Some products must need updates and Installation to access the company data files. The Version starting with 2016.3 does not contain an update option to update the Server. You need to follow the below instructions to perform the update process:

  1. Locate Start option
  2. Hit on All programs
  3. Choose the Sage folder
  4. Select Sage 50 and then Sage 50 Connection Manager

Sage 50 Connection Manager Firewall Settings:

When installing Connection Manager in Sage 50, you need to set the Firewall settings and advanced database settings to run smoothly. It is essential to permit all processes from Sage 50 through a firewall to operate Sage connection manager without errors.

Advanced Database Settings For Connection Manager

Sage 50 connection manager memory buffer size denotes the system memory allocated to cache company data. It is used to look up results, populate reports, and record lists in the accounting software. It is recommended to increase the buffer size to 10MB and avoid exceeding the 60 % physical RAM of the system. However, you can hit the Default option to reset the buffer to its default size if you cannot run the application after increasing the buffer size. Moreover, you can edit the Buffer pool size settings manually in the ConnectionManager.ini file.

Do you know Connection Manager plays and critical role while solving Sage Database Engine Reported An Error issue .

Sage Connection Manager Ports

There needs to be a correct port to prevent Sage 50 connection manager network errors. You are required to locate the advanced settings of the Windows firewall to access a port. You can edit the connection attempts settings manually in the conenctionManager.ini file to set the number of connection attempts.

Sage 50 Connection Manager Errors and Issues

Sage 50 Connection Manager helps improve the user experience and make Sage 50 Accounting better for you. It allows you to control requests from other applications to connect to your company’s data seamlessly.

In order to preserve the integrity of your data, Sage 50 connection manager isn’t running on the device where you store your data.

or

There was a problem starting the database engine.

or

You have a Sage Simply Accounting Connection Manager install that’s not running on the computer where you store your data.

Here are some of the possible reasons why you might be getting a “Sage 50 Connection Manager error.” Let’s take a look at them.

  • When you don’t upgrade all installations on the network, this could contribute to the Sage connection error.
  • Because of the pending updates.
  • Unfortunately, this can happen sometimes due to a corrupted data system or incorrect settings in the My Documents folder.
  • If you are no longer able to launch Windows after upgrading, this may be caused by a manager error.
  • Because the Sage 50 Connection Manager service is not running on the same computer that holds company files and sensitive information, it guarantees a high level of security.
  • Someone accidentally disabled the connection manager settings.
  • If the data is not local, it is located on the server.
  • The connection manager is not installed on the local machine, but it also runs on the server.

Sometimes, Sage 50 servers and data connections can be slow or lose connection. If this happens, a sage 50 connection manager error will appear. Our support team provides four steps to fix the problem. Please take a moment to read this article.

Solution 1: Install Windows Updates

  • Check whether the latest updates are pending to install or not by logging into My Account on the Affiliate website.
  • Install any pending updates to your account.
  • Reboot the system.

Solution 2: Run Sage as an Administrator

  • First, make sure you have administrator rights.
  • Access the Control Panel and then select User Accounts.
  • Now, click on the Windows Start menu. Then choose All Programs.
  • After that, click Sage and select Sage 50 Connection Manager from the menu. Then, simply access it as an administrator.
  • The final step is entering your username and password.

Solution 3: Using the Connection Manager service with the Control Panel

  • Go to the “Control Panel” on your Windows PC.
  • Now, you go to View by, clicking the drop-down arrow to change your view. You can choose from one of these two icons to focus either on the large view or the small view.
  • Choose Administrative Tools.
  • Now click on Services.
  • Verify that the Startup Type column has been disabled by clicking on the Sage 50 Connection Manager. If it is not, it’s an Automatic Connection Manager, and you will now enable an Automatic Connection Manager instead.
  • If it’s disabled on your computer, go to Sage 50 Database Connection Manager, and click on the option for properties.
  • To set up an Automatic startup, go to the General tab and switch the Startup Type to either Automatic or Automatic (Delayed Start).
  • Simply click on Apply and click Start to make the service active.
  • To ensure that the database is working properly, you can try opening it.
  • You should close Sage 50 if it’s open.
  • Open the Task Manager and click on Processes.
  • Click the ‘Show Processes from all user’s button.
  • Stop all of your Sage 50-related processes
  • To start the connection, you need to go into the Services window of Sage 50 and then right-click on the Sage 50 Database Connection Manager.
  • The service status of your order will change to Started.
  • Try opening your Sage 50 file again.

Solution 4: If the Data File is Located in My Documents, then Loading the File

  • Go to the root of the C: drive, create a new folder, then go inside that folder.
  • Now it’s time to create a new folder for all of the companies. This time you’ll need to copy and paste the data file (.SAI file and .SAJ folder) into that new folder.
  • When multiple users need access to the same document file on networked workstations, it’s best to have a separate folder for each user.
  • Open the data file from the new folder by clicking File > Open.

Steps to install the Sage 50 connection manager on the Server

  • First, you need to log in to the server.
  • Download the program from Sage 50 Edition: Download Portal and run the .exe file.
  • If the Windows Firewall is enabled on your server, ensure that it’s configured to automatically work with Sage 50.
  • Select Advanced if the server stores the data file, but no one uses the program on the server. Select Next to proceed.
  • Select Server is only for Sage 50 Server Components and the Finish routine.
  • Open the C:\ Sage folder.
  • Get the Sage 50 Installer Files for your desired release – choose from multiple options.
  • Copying your data to the server. Either via shared drive or USB key.
  • Launch.exe is the executable file that starts a server.
  • Choose Install Sage 50.
  • Click on your Language.
  • Select Save
  • Please choose Yes for the Windows Firewall setup and choose Next.
  • You’ll have the option of selecting a typical mode or an advanced mode.
  • Choose Advanced mode
  • Choose Server Component – only for Sage 50 Server Components
  • When the install is complete, you can select Finish.

You can easily update your software using the steps below.

  • Go to the software update that’s already installed on your system.
  • Select Windows Start, then Computer.
  • Go to C:\Users\Public\Documents\Sage Software\Simply Accounting\Download.
  • Click on the latest update that was installed.
    • 2022.0 full product SA_20220CP1.exe
  • Copy this file to a USB stick or to the server.
  • Run this update on the server to update the Connection Manager.
  • Open the Connection Manager.
  • Click on the Update button.
sage-50-connection-manager

Steps for Resolving Sage 50 CA Connection Manager Issues

Are Sage 50 CA(CANADA) Connection Manager errors getting you down? Let’s explore some top steps that may help.

Note: The Sage 50 Connection Manager needs to be installed on every machine with Sage 50 installed, in order for data to sync properly. The Connection Manager can only be installed on a Windows OS environment; it cannot be installed on Mac OS, Linux systems, or NAS drives.

sage-50-ca-manager

The Sage 50 Connection Manager is installed but it isn’t running on the computer where you store your data. To fix this, consult the following:

Before Starting:

  1. Ensure no third-party applications are affecting your standard Windows operation
  2. Third-party utilities, anti-virus, and firewall issues with Sage 50
  3. The program doesn’t open when opening a file or using the program icon

Step1: Locate the icon

To find the Connection Manager icon, look for it in the system tray in Windows Vista, 7, 8, and 10. The icon is pictured below, in the red square:

locate-the-icon

Step 2: Let’s try starting the backend service

  • By clicking the icon, you can open up the status window.
  • If that doesn’t work, try opening the Connection Manager:
    • To save time, choose Sage 50 Accounting Connection Manager from the program group in the Start menu.
    • In Sage 50 Accounting, you can find the Connection Manager by selecting Setup and then Connection Manager.

Still, having issues? Check the Connection Manager version

The software must be installed on the server before it can be installed on the workstations.

Sage 50 Connection Manager – Versions information

  • 2015.x – Connection Manager v4.0
  • 2016.0 – Connection Manager v5.0
  • 2016.1 – Connection Manager v5.1
  • 2016.2 – Connection Manager v5.2
  • 2016.3 – Connection Manager v5.3
  • 2017.0 – Connection Manager v6.0
  • 2018.0 – Connection Manager v7.0
  • 2019.0 – Connection Manager v8.0
  • 2019.1 – Connection Manager v8.1
  • 2019.2 – Connection Manager v8.2
  • 2020.0 – Connection Manager v9.0
  • 2020.3 – Connection Manager v9.1
  • 2021.1, 2021.1.1, and 2021.2 – Connection Manager v10.0
  • 2022.0 and 2022.1 – Connection Manager v11.0
  • 2023.0 – Connection Manager v12.0 – This is the latest version

What is the Sage 50 Connection Manager anyway?

  • Sage 50 uses the Connection Manager to access and manage its MySQL, so your data is always secure and up-to-date.
  • Sage 50 is a real-time application. As soon as you change a record, the Connection Manager updates in real-time without needing to do anything but save the changes.
  • The Sage 50 Accounting Connection Manager manages requests from third-party accounting software and Sage 50 Accounting so that you have a single point of reference for connecting to your company’s data.
  • You need the Connection Manager for two different things: 1) For Access to a Company File on One or More Computers in a Network. 2) For Real-time Changes to Your Database for Multiple Users. In the premium and quantum editions, this second option can be used with multiple users accessing data from one file location.

Sage Connection Manager Error Troubleshooting

For Further Assistance, the user can directly get in touch with the Sage 50 Support Phone Number for any issue, error, or problem related to the connection manager. Hopefully, the above information will give you awareness regarding Sage Connection Manager. So proceed with Sage connection manager settings to prevent the Sage connection manager from starting the database engine errors and many other connection issues. If you are still confused, connect with the AccountsPro team. You can drop an email to AccountsPro or chat on the Sage 50 Live Chat button to get the resolutions of all your concerns.

Frequently Asked Questions (FAQ)

What is the Sage 50 Connection Manager?

The Sage 50 Accounting Connection Manager controls requests from Sage 50 Accounting and third-party software to connect to your company’s data. The Connection Manager must be installed on the computer or server where your company data is stored.

How do I open Sage Connection Manager?

✅ Select Start.
✅ Under search program and files, key in ‘services’, then select Enter.
✅ Select Windows Start > Control Panel > Administrative Tools, then Services.
✅ Double-click on Sage 50 Database Connection Manager.
✅ Change the Startup type: to Automatic.
✅ Select OK.
✅ In the connection manager window, select Start Service.

What is the latest version of the connection manager for Sage 50?

The latest version of Sage 50 is currently Release 2023.0. The full version of 2023: Download here

What is the use of Connection Manager?

Connection managers are used by the data flow components that extract and load data in different types of data stores, and by the log providers that write logs to a server, SQL Server table, or file.

How to update Sage?

To update sage:
✅ First, make sure you have a backup of your Sage data before performing any updates.
✅ Check for any available updates by going to “Help” and selecting “Check for Updates.”
✅ If updates are available, download and install them.

Where is Sage 50 Connection Manager?

To access the Connection Manager in Sage 50 Accounting, you have a couple of options. Firstly, you can do so through the Start menu by selecting the Sage 50 Accounting 201x program group and then choosing the Sage 50 Accounting Connection Manager. Alternatively, while working within Sage 50 Accounting, you can access the Connection Manager by going to the Setup section and clicking on the designated Connection Manager option. These methods provide you with convenient ways to open the Connection Manager based on your preference and workflow.

What is Sage 50 Connection Manager?

The role of the Sage 50 Accounting Connection Manager is to manage requests originating from both Sage 50 Accounting and third-party software, facilitating the connection to your company’s data.

How do I update my Sage 50 Connection Manager?

Installing the Sage 50 Accounting Connection Manager on a network-attached storage unit or network drive is not feasible. To access the Connection Manager, you have two options:
✅ Click on the “Update” button, then proceed by following the provided prompts.
✅ Review the License Agreement, and upon agreement, click “I Agree” to proceed.
✅ Subsequently, click the “Install” button to complete the installation process.

How to install Sage 50 client on PC?

Setting up Sage 50 Accounting on a single computer (without network connections) is straightforward. Here’s the process:
Begin by visiting sage.com/us/sage50-2021. From there, download the Sage 50 Accounting software. Once the download is complete, run the downloaded file. You will then be prompted to select the “Install Sage 50 Accounting” option. Alternatively, if you have obtained an installation disc as part of your purchase, you can insert the disc and choose the “Install Sage 50 Accounting” option. Following either of these methods will guide you through the installation process.

How do you install Sage 50 on your network?

Create and share your company on the server
✅ Create your company data
✅ Move your company data to the server
✅ Connect client computers to your data

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4 thoughts on “Sage 50 Connection Manager Download, Install, Update on Server”

  1. Nicholas Walsh
    Reply

    I have a Sage50 client installed on a virtual server (because of mandatory remote working). I access it through Remote Desktop Manager (on my PC). Another employee works on a shared company. Not connected to the virtual server. We use Cloud services. I wasn’t the one to install it., All worked well, synced well. And then all of a sudden, my orginal Sage has 2965 entries, but the one through cloud has 2954 entries.,I restarted both computers. Re-entered SageID log in informations on the Cloud client. Disconnected and reconnected through Sage Connection Manager.

  2. Bob Hart
    Reply

    I am having trouble accessing the application on desktops. I can only access it on the server, whenever I try to access it on a desktop, it gives a “error connecting to database engine server” sage 50 version 2021 using right now

  3. Mohammad
    Reply

    My student needs to install connection manager on his laptop for Canada 50 Sage,Sage was working great for a couple of weeks and now he is getting the Sage 50 connection manager error, where does he get the file and where does he save it on his laptop,This is a laptop not a server, The data and the Sage program are on the same drive

  4. Erric Wales
    Reply

    Our organization recently made the switch from Sage 50 Accounting 2022 to Sage 50 Accounting 2023. However, we have encountered an error message when using the software. Despite confirming with our network administrators that no changes have been made to our firewall and adhering to the rules outlined in the View Document – Sage Knowledgebase, we are still experiencing difficulties. I am currently at a loss on how to proceed and would appreciate any guidance or suggestions. Alternatively, if it is advisable, I am willing to arrange a call with a technician to resolve this issue. Kindly advise on the most appropriate course of action.

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