How to Fix Sage 50 Fatal Error?

AccountsPro experts will explain in detail how to resolve the Sage 50 Dreaded Fatal Error #6. This Sage Error can be caused by multiple reasons, including loss of network connection, security software issues, or installation issues. Go through each of the methods listed in this article until the error is resolved Moreover, quickly connect to the Sage 50 Chat team for any help.

Why Fatal Error #6 Occurred In Sage

If the database manager of Sage 50 is not working properly, you’ll get this fatal error, which can be difficult to diagnose and resolve. However, we’ve mentioned the steps to resolve this error easily. Moreover, Sage 50 Error Connecting To Database is a common issue with workstation users.

When you install Sage 50 on your system, the installer automatically installs Pervasive (Actian Zen PSQL application) on your system. This application maintains the database. Pervasive keeps running in the background, maintaining the company database and syncing the changes.

Cause: Actian Zen isn’t running properly, leading to the “Sage 50 could not be started” error.

Note: Before we begin, restart your system. This often resolves the issue. However, if it doesn’t, then follow the steps provided in this section.

Solution For Sage 50 Fatal File System Error

Solution 1: Restarting Pervasive/Actian Zen

If the service isn’t working properly, Sage 50 will not be able to sync data correctly. This leads to the unfortunate and dreaded Sage 50 Fatal Error #6. Before moving to the workstation, perform the steps provided below on the server.

• Right-click on the Start
• Select Run.
• Type in ‘services.msc’.
• Click on Ok.
• Select Actian PSQL Workgroup Engine and right-click on it. Select Restart.
• Select Actia Workgroup Engine and double-click on it.
• From the Recovery tab, click on Restart the Service in:
  1. First Failure
  2. Second Failure
  3. Subsequent Failure
• Set the Reset Fail Count to 1 day. Hit Ok.
• Launch Sage 50 on the server computer and ensure that you don’t receive any errors.

In some instances, updating Windows can disable the automatic launching of Pervasive, implying that users need to start it manually. To start the service, you can go back to Step 5 and select Start.

Solution 2: Download And Install the Latest Sage 50 Update From the Server

Also, ensure that all the downloaded updates are installed on your system. To do so, follow the steps provided below:

• From the Start Menu, select Settings.
• Go to Update & Security.
• Select Windows Updates.
• Click on Check for Updates.
• Select Install Updates and restart your system.
• Launch Sage 50 to check for the ‘Sage 50 Dreaded Fatal Error #6’.

You can also get detailed information about Sage 50 Update Error, issues, and problems if the update is not successful.

Solution 3: Change the Network Profile of Sage 50

An incorrect network profile is yet another reason for Sage 50 Dreaded Fatal Error #6. After a Windows update or incorrect registry edit, you may get this error. This is why we recommend that you create a backup of your company file and registry.

To change the network profile of Sage 50, follow the steps provided below:

• Right-click on Start
• Select Network Connections.
• From the Status tab, select Change Connection Properties.
• Under the Network Profile, select Private.
• From the Status tab, verify that the network profile has changed to Private Network.

If you just download and install the Windows 10 update after you are getting some issues using Sage accounting software, learn Why Sage 50 Will Not Open After Windows 10 Update.

Solution 4: Resolve Compatibility Issues Sage 50

Many software aren’t compatible with Windows, but sometimes, the user account doesn’t have permission to run a particular software. In these rare instances, we need to resolve the compatibility issues in Sage 50.

To resolve compatibility issues in Sage 50, follow the steps provided below:

• Click on the Start menu and type in Sage.
• Right-click on the Sage 50 icon and select Properties.
• In the Compatibility tab, unmark the option Run this program in compatibility mode for.
• Mark the option to ‘Run this program as an administrator.
• Click on Apply, then Ok.
• Launch Sage 50.

If User Account Controls are enabled on your system, then you’ll have to remove the checkmark against ‘Run this program as an administrator. Now, follow the first method to restart Pervasive.

Solution 5: Sage Advisor Diagnostic Test

To identify common problems with the accounting software, you can rely on the Sage Advisor Diagnostic Test tool. Once you’ve performed these tests, you’ll know the real underlying cause of the Sage 50 Dreaded Fatal Error #6.

To identify the underlying cause with the Sage Advisor Diagnostic Test, follow the steps provided below:

• From the Start menu, select All Programs.
• Click on Sage 50 Accounting.
• Select Sage 50 Resources & Help.
• From Technical Support Utilities, select Sage Advisor Diagnostic Tool.
• Agree to the terms and conditions.
• Select the desired test, then click on Run Selected Tests.
• Resolve the underlying issue. Below, you’ll find the most common errors listed along with the steps to resolve them.

The Sage Advisor Diagnostic tool does what it states, i.e., it diagnoses the issue and lists the underlying cause. Based on the cause, you’ll have to follow a different method to resolve the error. Also, the Sage 50 Data Base Repair Utility Tool will help you fix problems.

Solution 6: .NET Framework Error in Sage 50

If there is an error related to the Microsoft .NET Framework, then you’ll need to repair or reinstall the tool. This software is a dependency for Sage 50. Without the .NET Framework working properly, you’ll get the fatal error, and Sage 50 Will Not Launch.

Note: Before moving on, update Windows. We’ve provided the steps for the same above in this article. Simply updating Windows can repair the framework and resolve the error.

The Event Viewer for PEachw can encounter errors because of disabled Windows features like the .NET Framework. More often than not, the framework is disabled in Windows, leading to fatal errors. To resolve this issue, follow the steps provided below:

• Right-click on the Start menu and select Run.
• Type in Control and hit Ok.
• Click on Programs and Features.
• Click on Turn Windows Features on or off from the left panel.
• Uncheck Microsoft .NET Framework 3.5.1. Hit Ok.
• Restart your system and repeat steps 1-4.
• Checkmark the following options:
  1. Microsoft .NET Framework
  2. Windows Communication Foundation HTTP Activation
  3. Windows Communication Foundation Non-HTTP Activation
• Hit Ok and restart your system.

In some rare instances, you may need to reinstall the .NET Framework. This is an easy process and can be completed through the Programs and Features menu. However, a better option is to select repair rather than uninstall. The program files are recopied from the saved setup, resolving the error completely.

Repair Sage 50 Pro, Premium, Quantum

In some instances, files related to Sage 50 can be damaged, or Sage 50 Data corrupted. Damage to the program files leads to fatal errors. To resolve the issue, you can repair Sage 50 accounting software by following the steps provided below:

• From the Start menu, select Control Panel.
• Click on Programs and Features.
• Select Uninstall a Program.
• Click on Sage 50 Accounting and select Repair.
• Follow the on-screen instructions to complete the process.

AccountsPro Sage experts complete the guide and step-by-step instructions for Sage 50 Maintenance and Repair, so users can check and follow the steps.
Once the program files are repaired, you need to install the latest updates to Sage 50. You can do the same by following the steps provided below:

• Launch Sage 50 and go to Services.
• Click on Check for Updates, then Check Now.
• Select the updates and click on Download.
• Exit Sage 50. The installation will start.
• Follow the on-screen instructions to complete the process.

You should also install the payroll and tax form updates if you rely on the payroll feature in Sage 50. You can also quickly connect with experts on the Sage Support help desk.

Frequently Asked Questions