Sage 50 Unable to Connect to the Sage Data Service on Machine

This happens when the Sage Accounts Data Service is either the incorrect version or stops running on the computer where your Sage 50Cloud accounts data is stored. If Sage 50Cloud Accounts was previously working, you can typically resolve this issue by simply restarting the Sage Accounts data service. Let’s proceed with the necessary steps to address it.

However, connection failures to the Sage data service may occur due to various reasons. Seems like Sage 50 is Unable to Register the Data Source. There is another issue troubleshooting guide to fix Sage 50 unable to connect to Sage data service on the machine, or Data service unavailable on this machine.

Reasons for being unable to connect to the Sage data service on the Sage 50 machine, or ‘Data service unavailable on this Machine’

When opening Sage 50cloud Accounts, one of the following messages may appear:

• Unable to connect to Sage Data Service on machine [computer name].
• Data service unavailable on this machine

Steps to resolve SAGE 50 Unable to connect to SAGE data service on the machine

• Step 1: Restart the Computer
  Restart the computer that contains your Sage 50cloud account data. If the issue persists, proceed to step 2.
• Step 2: Access the Services
  On the computer holding your Sage 50cloud Accounts data, press the Windows key + R on your keyboard. Enter “services.msc” and click OK. This will open the list of services.

Sage 50 Accounts v30	1. Sage 50 Accounts Service v30 2. Sage 50 Accounts Control v30
Sage Accounts v29	1. Sage 50 Accounts Service v29 2. Sage 50 Accounts Control v29
Sage Accounts v28	1. Sage 50 Accounts Service v28 2. Sage 50 Accounts Control v28
Sage Accounts v27	1. Sage 50 Accounts Service v27 2. Sage 50 Accounts Control v27
Sage Accounts v26	1. Sage 50 Accounts Service v26 2. Sage 50 Accounts Control v26
Sage Accounts v25	1. Sage 50 Accounts Service v25 2. Sage 50 Accounts Control v25
Sage Accounts v24	1. Sage 50 Accounts Service v24 2. Sage 50 Accounts Control v24

• Step 3: Check the Service Status
  Locate the following services in the list. If either service shows “Disabled” in the Startup Type column, follow the next step.
• Step 4: Enable Automatic Startup
  Right-click the service, click Properties, and navigate to the Startup type drop-down. Select “Automatic” and click OK.
• Step 5: Restart Services
  For each service, right-click it and select Stop. Afterward, right-click the service again and click Start. Repeat this process for each relevant service.

Why Does Sage 50 Fail to Link to Sage Data Service?

• Unavailability of the data service on the system
• Internet issue
• Incorrect firewall configuration
• Corrupted queue.dta file
• Incorrect network password
• Damaged files in the .Net Folder

Either you opt Sage 50 Data Recovery Service or you can go for process to Fix Sage 50 Data Corruption manually both processes explained by team of AccountsPro .

How to Resolve Sage 50 Unable to Connect to Sage Data Service on the machine?

Here is the list of methods used to fix Sage 50 unable to connect to Sage data service on machine errors :

Method 1: Fix Sage 50cloud Account Error

The Sage accounts data service determines the incorrect version or pauses running on the system with Sage 50 cloud Accounts data. Here is the list of steps you need to restart the data service in Sage 50:

• Ensure that the system is installed with the advanced update on the system including data
• Now, restart the system with data related to Sage 50 cloud accounts. In case the error persists, then open the Run window using the shortcut Windows key+R
• Write services.msc
• Hit OK
• It will display the list of services, such as Sage Accounts v30, Sage Accounts v29, Sage Accounts v28, or Sage Accounts v27
• If the services fail to display or show the service status
• In case the service appears disabled in the column named Startup type, right-click on it and then choose Properties
• Click on the drop-down named Startup type, then hit the Automatic button
• Choose Ok
• For each service, you need to perform a right-click and then hit the Stop button
• Next restart again
• Hit the Start tab

Method 2: Locate the .NET Folder to Delete Data

• The installation errors can be fixed by clearing the information in the .NET folder
• Search the folder by the link below:
  • C:\Windows\Temp\.net
• Choose all the folders and files in the folder
• Hit the Delete button to delete the files
• Select the Yes option

Method 3: Verify Network Password

• Open the client system
• Display the Run window
• Enter \\ & server Ip address
• Hit Ok
• It will appear as a window
• Fill out the network password
• Attempt to launch the Sage Accounts
• Next, start the firewall configuration
• If the services execute, but an error message still displays, then you have to start the firewall configuration
• Make sure the firewall prevents blocking the data service of the Sage Accounts, then check that the following ports are active:
  • Sage Accountsv30
  • Sage Accountsv29
  • Sage Accounts v28
  • Sage Accounts v27
  • Sage Accounts v26
• Verify that the ports can the configured for the particular IP address
• Open the server to add the IP address for the client system. Here are the steps to embed inbound & outbound rules into the Windows Firewall:
• Initially, you need to click on the Windows start button
• Choose the Control Panel window
• Click the System & Security button
• Hit Windows Firewall
• Now, choose the Advanced settings button in the top left corner of the window
• Hit Inbound rules & New rule
• Select Outbound rules to add outbound rules
• Choose the New Rule button
• Click the Port tab
• Choose the Next button
• Click TCP and the particular local ports
• Fill in the desired port numbers
• Choose a Port number
• Hit Next
• Click on TCP and the particular Local Ports
• Fill in the desired port numbers, for instance, 34228, 32228, for Sage 50 Accounts v28
• Hit Next.
• Choose the Allow the Connection button
• Select the Next option
• Choose the checkboxes public, domain & private
• Fill in the name & rule description: Sage Data service
• Hit the Finish button

Due to Data service unavailability user might interrupt to use Sage 50 and getting the issue like Sage 50 Accounts Service Keeps Stopping or they can get Sage 50 Unable To Connect To Its Database issue error .

Method 4: Delete Read-only & Hidden Attributes

• Discover the company folder address
• Hit the Start button
• Enter Run and then press CMD
• Now hit the Enter key
• Fill the CD and the data path
• Enter attib –h –r/S/D
• Hit Enter
• Close the window named Command Prompt

Another way to Troubleshoot Sage 50 failure to connect to data service issues

Listed below are the solutions that have been discovered to address this problem. They are arranged in descending order of success rate, with the most effective method listed first. In case of uncertainty with any of the steps, it is advisable to seek assistance from your local IT support.

• Restart the Sage Accounts data services on the machine where you hold your data
• Restart the computer where your data is held
• Ensure all updates are installed
• Clear the contents of the .NET folder
• Check the network password
• Configure your firewall
• Check your data path and folder permissions and run the software as an admin
• Delete the queue.dta file
• Check access to the required IP address
• Clear the DNS cache
• Install the full program on your server
• Check if the server has both Sage 50 Accounts and the separate Sage Accounts Data Service installed
• Check key permissions – Sage 50cloud Accounts v28 or above

Conclusion!

Hopefully, the write-up helped you in fixing the error “Sage 50 unable to connect to the Sage data service”. In case of any doubt, get connected with a professional team using live chat, email, or the Sage 50 Support Number.

Frequently Asked Questions