Skip to content

QuickBooks Data Recovery Service

The QuickBooks Auto Data Recovery (ADR) feature is covered in this blog. It explains how to recover lost or corrupted QuickBooks (QB) data using ADR. QuickBooks Data recovery using the ADR tool requires a readable backup file (QBB). Intuit’s QuickBooks accounting software has grown rapidly in popularity in recent years. Since it includes effective tools for handling business finances, raising invoices and managing payments, storing important accounting data, and many other functions, small and medium-sized businesses have started to largely rely on QuickBooks. This application is a software program, so it is not impervious to errors or technological issues. Users frequently run into problems that slow down their activities.

Data loss is one of the most common problems that users encounter. If you use this software, you can find an additional folder with new folders. The QuickBooks Auto Data Recovery folder essentially creates a backup of the files for your business. This app can help you recover your important data if you lose it all. So, let’s start and going through this article and learning in detail about QuickBooks Auto Data Recovery.

What is QuickBooks Auto Data Recovery and How it Works?

A built-in recovery function of QuickBooks Desktop (QBDT) is Auto Data Recovery (ADR). Performing any of the following steps helps in recovering and restoring deleted QuickBooks data:

  • To recover the latest transactions, use the most current QuickBooks Transaction Log (.TLG Log) file and a duplicate of the Company file (.QBW).
  • To recover all of the data except the transactions made during the last few hours, use a copy of both the.QBW file and the.TLG file.

Before consulting solutions to recover lost data using ADR, there are a few things to keep in mind:

  • The ADR feature is only available in QuickBooks Pro, Premiere, and Enterprise editions for Windows. This is not available in Accountant editions.
  • QuickBooks can’t generate an ADR file larger than 1.5 GB.
  • Install the latest updates on QuickBooks Desktop.

Note: In case you want to recover data from a damaged backup file larger than 1.5 GB, try using the QuickBooks Data Recovery tool that can repair and recover any size backup file.

What to Look for in QuickBooks Data Recovery Service?

Many users ultimately go for this option because using a Quickbooks data recovery service is typically the safest and most efficient way to proceed. Naturally, not all of these services are the same in terms of what they have to offer. It usually pays to seek the following in a data recovery solution for QuickBooks:

  • Confidentiality: The top data recovery services will take care to ensure that any potentially sensitive information that might be included in a QuickBooks file is never disclosed. Such a pledge requires the availability of appropriate processes and security measures.
  • Speed: While turnaround periods vary, some companies can fix damaged QBW files in a few days and deliver the files to customers right away. Quickly restoring a QuickBooks file can frequently avoid an expensive and unwelcome business interruption.
  • Security: A QuickBooks file that falls into the wrong hands could cause serious professional or even personal damage. Strong security measures should always be in place for data recovery services.
  • Guarantee: A QuickBooks data recovery service should only charge a price if the needed data can be restored. Clients shouldn’t be required to pay for data that couldn’t be recovered, even if a lot of effort was put into it.
  • Free assessment: It is easier to assess whether a company’s services will be worthwhile to use when many of them offer a free evaluation of corrupt files. In some cases, this will even allow you to compare several services before choosing one.
  • Accuracy: A QBW or QuickBooks company file repair cannot ensure that the original data will be recovered. Accountants and other experts are used by some companies to ensure that accurate findings are obtained.
  • Compatibility: Many QuickBooks versions are currently in use. The only real option might be a service that can handle versions that lack an integrated recovery feature or are incompatible with standalone software.

Possible Ways to Recover Corrupt QuickBooks Data

All of QuickBooks’ data is kept in a file with a QBW extension and a proprietary format. In many cases, it also keeps a second backup file with the extension QBB, in this case, to be used as a backup.

The primary QBW file may become corrupt due to various difficulties or issues with a computer’s storage device. Until the issue is fixed, some or all of the data present within will become unreadable and inaccessible.

Fortunately, almost all examples of QBW corruption can be at least partially resolved. While a small amount of data may sometimes be lost, the great bulk of the data can be restored. Three different methods can be applied to QuickBooks data recovery:

  • Built-in, automatic recovery:
    Many QuickBooks versions have an automatic recovery feature that can fix broken or damaged QBW files. Although this feature is absent from the Mac or Accountant Editions of QuickBooks, it is featured in the latest versions of the three most widely used Windows versions. The presence of a readable QBB file is required for the QuickBooks auto data recovery method, but this is not always a given. For example, when the primary QBW file exceeds 1.5 gigabytes in size, QuickBooks will stop creating this backup.
  • Standalone software:
    Independent software programs that some companies have created are designed to retrieve data that the built-in QuickBooks functionalities cannot. These items frequently come with additional features and typically have fewer restrictions than the integrated recovery system. In some cases, a preview of the data that can be retrieved can be generated, allowing customers to evaluate whether purchasing the entire program will be beneficial before buying it.
  • Manual service:
    The most effective kind of QuickBooks data recovery depends on the direct assistance of professionals. Sending a damaged QBW to a specialist who will manually examine it and use the best method to recover the inaccessible data is an option. A manual QuickBooks data file repair will frequently produce results, even when the built-in functionality or a separate tool does not work.

Recover Lost Data From QuickBooks Auto Data Recovery

In case of data loss or corruption, QuickBooks Desktop provides a tool called Auto Data Recovery (ADR) that can enable you to restore all or almost all of your data.

Most of the time, Intuit Data Services can help with data recovery. However, the process could take some time, and you might be unable to use QuickBooks for a few days as a result. The ADR can be used to restore lost or corrupted data more quickly. Just remember to use it after you have exhausted all other possible troubleshooting methods first.

ADR Can Help You Recovering Your Lost File By:

  • Use a copy of your company file and your current Transaction Log file to restore lost transactions.
  • With a backup of both your company file and your transaction log file, you can restore all transactions up until the previous few hours.

Before You Proceed, a Few Reminders:

  • Only QuickBooks Pro, Premier, and Enterprise Solutions for Windows support ADR.
  • Accountant Editions are unable to use this feature.
  • ADR files are limited to 1.5 Gigabytes in size. QuickBooks won’t create an ADR file if your backup is more than 1.5 Gigabytes.
  • Make sure that QuickBooks Desktop always has the latest upgrades to make the most of this feature.
  • You have to follow the solutions that are shown in the order.

Recover recent transactions using the Original .TLG file with .QBW.adr file

To recover all recent transactions, use the original Transaction Log file and the ADR version of the company file.

  • On your desktop, create a new folder called QBTest.
  • Open the directory containing the company file.

Note: Press F2 or Ctrl+1 on your keyboard to bring up the Product Information screen and the No Company Open Window, where you can find the location of the company file.

  • Look in the folder for your company file for the .tlg file. The company file you have has the same name.
    Show file extensions
    Perform these to display file extensions if you are unable to find the .tlg file.
    • Use the keyboard shortcut Windows+E to launch File Explorer.
    • After choosing Organize, you have to select Folder and search options.
    • Make your choice for Hide extensions for known file types.
    • You have to select Apply and then you have to click OK.
  • Take note of the matching. Place the .tlg file from your company file in the QBTest folder on your desktop.
User-added image
  • The QuickBooksAutoDataRecovery folder should be opened. The same place where your company file is.
  • The.QBW.adr file should be copied and pasted into the QBTest folder. A .QBW.adr and .tlg files ought to now be present in your QBTest folder.

User-added image

  • You have to right-click the .QBW.adr file in your QBTest folder and then you have to select Rename.
  • Then you have to delete .adr at the end of the file.

User-added image

  • Then you have to open QuickBooks.
  • Now you have to open the company file that you have saved on your QBTest folder. Now you have to use your account register to verify all transactions are there.
  • After that, you have to select File, then click on Utilities, and then click on Verify Data to check the data integrity of the recovered file.
  • If the company file copy from QBTest is accurate, you can transfer it to the original location while moving the damaged company file to a different location.

Recover recent transactions using .QBW.adr and .TLG.adr files

The.QBW and.TLG files for this solution will both be in the ADR format. All transactions before the last 12 hours should be recovered with this.

  • On your desktop, you have to create a new folder called QBTest.
  • Look for the QuickBooksAutoDataRecovery folder in the company file’s saved folder.

Note: Press F2 or Ctrl+1 on your keyboard to bring up the Product Information screen and the No Company Open Window, where you can find the location of the company file.

  • .QBW.adr and.TLG.adr files should be sought for. These documents share your company file’s name.
    Show file extensions
    Perform these to display file extensions if you are unable to recognize the.TLG.adr and.QBW.adr files.
    • Use the keyboard shortcut Windows+E to open File Explorer.
    • After choosing Organize, select Folder and Search options.
    • Then you have to select Hide extensions for known file types.
    • Then you have to select Apply, then you have to click OK.
  • The.TLG.adr and.QBW.adr files should be copied and pasted into the QBTest folder.
  • Remove the.adr from the end of the file name in your QBTest folder. You should now have.qbw and.tlg files in your QBTest folder as a result.
  • Then you have to open QuickBooks.
  • A company file saved in your QBTest folder should be opened. To ensure all transactions are present, use your account register.
  • Select File, Utilities, and then Verify Data in the upper left to examine the recovered file’s data integrity.
  • If the company file copy from QBTest is accurate, you can transfer it to the original place while moving the corrupt company file to a different location.

How to recover QuickBooks Data from a hard drive?

Your search is done if you have been trying to figure out how to recover QuickBooks data from a hard disk. Despite being a fantastic accounting application for users everywhere, QuickBooks sometimes has issues that could cause you to lose important data. In these situations, users must first comprehend the reason for the data loss before starting the troubleshooting process.

Causes of losing data in QuickBooks

  • Any of the following reasons could lead to data loss or corruption for users:
  • Some data loss may occur when upgrading the QuickBooks company file to a higher version.
  • The data may have issues when the QuickBooks application has been updated.
  • Frustrating QuickBooks errors may have ruined the application’s functioning and caused the damage.
  • Various important files are required to function QuickBooks and the company file may have missing, been damaged, or become corrupt.
  • Users may lose unsaved data and sometimes even saved data due to a sudden power interruption or system crash.
  • Database files that are damaged or corrupt can also cause lost data in QuickBooks.
  • Malware or virus infections are other reasons cause this issue.
  • You would need to look up how to recover deleted transactions on QuickBooks desktop if the files were unexpectedly deleted.

Recovering the Lost QuickBooks Data

It’s time to start the lost data recovery process at this point. The easiest and fastest method of restoration while looking up how to recover QuickBooks data is the auto data recovery program. Before using this tool, users should be aware of the important point, and they should only turn to it as a last resort if all other options have failed.

Where are QuickBooks files stored?

The following locations you can find the QuickBooks data files:

  • C:\users\public\public Documents\Intuit\QuickBooks\Company Files or
  • C:\programData\Sage\Accounts\for sage or
  • C:\Program Files\Intuit\ path

You can learn the application’s versions and year from these paths. Additionally, you can find the following formats for QB files on your host machine:.IIF,.QBA,.ND,.QBM,.QBB, .QBX, .QBY, and.QBW.

Currently, users can follow the instructions listed below to find out how to recover a deleted transaction on a QuickBooks desktop:

  • Users must first type .qbw in the Start menu’s search bar and then you have to hit Enter.
  • Users should also search for as many duplicate company files as they can with the same company file name.
  • You must now make a note of the file, and then right-click on it, and select Properties.
  • Users should also check that the file is marked in QuickBooks as a company file by going to the General tab.
  • Use your system’s Date Modified feature to isolate the file that has been modified next.
  • You must copy the file that has undergone the most recent modifications to the CD, USB, or other external disk after finding it.
  • It’s time to immediately remove all residual files after copying the file.
  • Paste the original copied file back into the original location where it was copied.

When you have multiple files on your desktop and hard drive and one of them is the needed file, this solution can be useful. However, the auto data recovery function in QuickBooks can help you if you need to restore lost or deleted QuickBooks files or transactions. You have to follow the methods and other requirements that are mentioned above in the blog.

How can you prevent losing your QuickBooks data files again?

By using the advice provided below, you can stop QuickBooks from losing your important data files:

  • Make careful to frequently backup your files. To ensure that you don’t miss any time, make this habit common.
  • Make sure to keep your computer virus-free and clean. Conduct thorough and run anti-virus scans to make sure there are no such issues.
  • Try to avoid having your system shut down suddenly for any cause by putting the right measures in place.
  • When your data is lost, corrupted, or damaged, keep the phone number for QuickBooks data recovery services handy so you can call the experts and let them handle the situation. Remember this, especially if you find yourself panicking and unsure of what to do in particular situations.

Tips for backing up and restoring QuickBooks data files

When backing up or restoring QuickBooks files, keep the following things in mind.

Backup QuickBooks Desktop Data

For security purposes, make sure to regularly backup the data in your company files. By doing this activity for you automatically, QuickBooks’ automated data backup feature helps you avoid losing any backups. You can schedule automatic backups to occur at your preferred time daily, weekly, or whenever. Follow the steps mentioned below:

  • Go to the File menu on your QuickBooks dashboard after opening it.
  • Select Create Local Backup from the drop-down box, then select the backup provider option, and then you have to click Next.
  • Navigate to the folder or particular location where you want to back up your data automatically.
  • Then you have to configure these preferences.
  • Also, choose the time and date for the file backup.
  • Additionally, you can set the limit on the number of backups you want at any one time.
  • Set a reminder to backup the file at a particular time as well.
  • Select the option that verifies the accuracy of the company data after saving.
  • Click Yes after making sure everything is correct. Set your automatic backup schedule by following the remaining steps.

Restore QuickBooks Data desktop

You can follow the restoration steps for your QuickBooks data as mentioned below-

  • Open or restore an existing company by choosing it from the File menu in the QuickBooks application.
  • Select Restore Backup Copy, and then you have to click Next.
  • Now you have to click on the Local backup option and then you have to click Next.
  • Find the backup business file on your computer. It would look like this: companyfilename.qbb
  • By selecting a folder, choose a location in QuickBooks for your restoration company file. Then you have to click the Open option.
  • When you are finished, you have to select Save. You must select a specific option that serves your interests if a warning message prompt about overwriting your file displays on your computer.

QuickBooks Data Services: Standard Data Recovery Services (Price list)

Do you have a damaged business file? We are here happy to help. The services our Data Services team provides to restore your data are listed below.

1. Data Services fees without a QuickBooks Care Plan

  • Assisted Data Conversion – $50.00 per file
  • QuickBooks Data Recovery – $250.00 per file.
  • Password Removal – Covered by Customer Care Policy

2. Data Services fees with a QuickBooks Care Plan

These care plans are listed along with the services they include.

  • Covered Terms: A care plan comes at no extra cost.
  • Per file Fee: Services are subject to a fee per company file and are not covered by the care plan.
  • The first file is free: The first file is free and each extra file is subject to fees. For example, a customer requests the conversion of two files. The second file costs $50 while the first is free.
  • Unlimited file conversions: Conversions of an unlimited number of files are covered under the care plan. The customer may be asked to rank the file they want to convert first to the Data Services team.
PlanAssisted conversions (QuickStart)
QuickBooks OnlineUnlimited file conversions
PlanData recoveryAssisted conversions (QuickStart)
Intuit QuickBooks Point of Sale Monthly PlanPer file feePer file fee
Intuit QuickBooks Point of Sale One-Time SupportPer file feePer file fee
Intuit Point of Sale One-Year Support PlanCoveredPer file fee
Intuit Reseller ProgramPer file feeThe first file is free
Assisted conversions (QuickStart)
PlanData recoveryAssisted conversions (QuickStart)
QuickBooks Enterprise Subscription (Silver, Gold, Platinum, Accountant)CoveredUnlimited file conversions
QuickBooks Solution ProvidersCoveredFirst file is free
Intuit Reseller Program
PlanData recoveryAssisted conversions (QuickStart)
Intuit QuickBooks 90-Day Expert Support PlanCoveredPer file fee
Intuit QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail ClubsPer file feeUnlimited file conversions
Intuit QuickBooks Core One-Time SupportPer file feePer file fee
Intuit QuickBooks Care Plus Annual SubscriptionCoveredUnlimited file conversions
Intuit QuickBooks Care Plus Monthly SubscriptionCoveredUnlimited file conversions
Intuit Reseller ProgramPer file feeFirst file is free
ProAdvisors (Platinum, Gold, and Silver)CoveredPer file fee
Payroll Subscription (Issue must be related to Payroll)CoveredPer file fee
Intuit QuickBooks 90-Day Expert Support Plan
PlanData recoveryAssisted conversions (QuickStart)
Intuit QuickBooks 90-Day Expert Support PlanPer file feePer file fee
QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail ClubsPer file feePer file fee
Intuit Care Protection Plan for Mac AnnualCoveredPer file fee
Intuit Care Protection Plan for Mac MonthlyCoveredPer file fee
Intuit QuickBooks Core One Time-SupportPer file feePer file fee
Intuit QuickBooks 90-Day Expert Support Plan

What to do when a QuickBooks file fails

When you see signs of media damage or data corruption, instantly shut down your computer or disconnect the affected device. Regardless of the source of the damage, QuickBooks will often generate the “The data file is either missing or corrupted” error. Running your computer may cause corruption or overwriting which can seriously affect your chances of successful recovery.

Reach our customer service experts team to schedule a meeting for diagnosis as soon as possible. Whether you need a single .QBW file or many terabytes of mission-critical data, our experts are always ready to help, and we never cancel your warranty by doing an evaluation.


The information above should help you recover a lost QuickBooks file and is a simple guide to QuickBooks Auto Data Recovery. The effective QuickBooks File Recovery Tool can assist you in recovering any lost files. By using the QuickBooks Auto Data Recovery Tool you can easily get back the data that you have lost. Still, if you are not able to restore them or you have any queries then you can contact the help desk team any time.

Frequently Asked Questions (FAQ)

Why is the QuickBooks Auto Data Recovery tool necessary?

To repair and recover lost or damaged data, QuickBooks auto data recovery solution is required. This tool can be a lifesaver when other options for recovering the data are unsuccessful. It runs quickly and effectively.

What happens when data is corrupted?

When computer data causes unintentional changes to the original data, data corruption occurs. These changes may make the data unreadable, useless, or inaccessible to users or applications. The errors could happen while data is being stored, written, read, sent, or processed.

Which versions of QuickBooks include the automatic data recovery feature?

Every version, except for Accountants, allows users to access the ADR feature. This applies to Windows Pro, Premier, and Enterprise versions.

Does QuickBooks do automatic backups?

Rest assured, there’s no need to save your QuickBooks data on a flash drive manually. QuickBooks Online automatically backs up your data with a security level equivalent to that employed by banks and financial institutions. Ensuring the security of your data is our top priority.

How do you restore an ADR file?

✅ Navigate to the directory where the company file is located.
✅ If needed, enable the visibility of file extensions.
✅ Access the ‘Quickbooks Auto Data Recovery folder.
✅ Within this folder, locate two files with extensions (.qbw.adr) and (.qbw.adr.old).
✅ Copy the ADR file to a new folder.
✅ Right-click on the ADR file and select ‘rename.’
✅ Remove the .adr extension from the end of the file and press ‘enter.’
✅ Confirm the file integrity.

How do you recover deleted files in QuickBooks?

✅ Launch QuickBooks.
✅ Click on the File menu, then choose Open or Restore Company.
✅ Depending on the file type:
✅ For Windows company file (.qbw), choose Open a company file and click Next.
✅ Navigate to the relevant folder and select the company file.
✅ Click Open and enter the password.



Toll Free: 1800-983-3087