Renew QuickBooks Subscription: Desktop & Online

To ensure seamless access to accounting capabilities, renew your QuickBooks subscription without fail. An active subscription enables users to access payroll services, security patches, bank feeds, and other crucial features.

Furthermore, an active subscription ensures the software supports the operating systems. It provides users with access to the current product upgrades.

This guide outlines the steps for QuickBooks Desktop and Online subscription renewals. The following sections include the benefits of renewal and the impact of an expired subscription. In addition, learn how to avoid the common subscription renewal mistakes to restore seamless access.

Key advantages of QuickBooks Renewal

Renew your QuickBooks subscription to get consistent access to accounting capabilities and technical assistance. This includes access to connected services and the latest product enhancements. Timely renewal helps prevent service disruptions and ensures the software supports the latest Intuit upgrades.

An active QuickBooks subscription enables users to:

• Use the QuickBooks company file and accounting capabilities.
• Get the current product updates, security upgrades, and improved functionality.
• Bank feeds and connected services operate without disruption.
• Qualify for QuickBooks customer assistance.
• Access QuickBooks Payments, Payroll, and other subscription-based facilities.
• Get the newest payroll tax tables and regulatory compliance changes.
• Maintain software that supports Windows versions and end-to-end services.
• Prevent workflow disruptions triggered by an inactive subscription.

Impact of an Expired QuickBooks Subscription

Renewing QuickBooks Desktop and Online subscriptions helps access multiple product capabilities. The impact of an expired subscription depends on the QuickBooks product and the plan.

Here is the list of the outcomes of an expired QuickBooks subscription:

• Read-Only Access
  QuickBooks Desktop commonly offers view-only access to company files. This feature is available for 12 months. Users can read and export data; however, creating, modifying, or saving transactions is not possible.
• Subscription Services Discontinue
  QuickBooks Payments, Payroll, bank feeds, and other crucial connected Intuit services are not available. Once the subscription is renewed, these services are available.
• Product Updates are no longer provided
  QuickBooks does not get feature enhancements, security updates, maintenance releases, or compatibility enhancements. These upgrades are available only when the subscription is active.
• Technical assistance discontinues
  Access to QuickBooks technical assistance is offered only when the subscription is active.
• Payroll Updates Discontinue
  QuickBooks Payroll does not get tax tables and compliance updates when the subscription is over.
• Limited Security and Compatibility Support
  Incompatible QuickBooks versions do not get security or compatibility enhancements. This can impact integration with Windows operating systems and other connected workstations.

Steps to Renew a QuickBooks Online Subscription

Follow these steps for the QuickBooks subscription renewal process to restore access to subscription features:

Step 1: Reactivate an expired subscription

• Log in to QuickBooks Online.
• Choose the “Settings” option.
• Navigate to the “Profile” option.
• Click the “Subscriptions and billings” option.
• Select the “Resubscribe” option.
• Check or update the payment details, if notified.
• Choose the “Resubscribe” option once more to finish the renewal.

Validate the Renewal

To validate the renewal, follow these steps:

• Navigate to the “Settings” option.
• Click the “Profile” tab and then the “Subscription and billing” option.
• Review the Next Charge Date.
• Get in touch with QuickBooks support in case the billing date has expired.

Step 2: Update Billing Details

Update the payment process in case the renewal is unsuccessful due to incorrect billing information. Follow these steps to modify the billing details:

• Log in to QuickBooks Online.
• Choose the “Settings” option. Click the “Subscription and billing” option.
• Choose the “Edit” option.
• Click the “Update Payment method” tab.
• Add the payment information.
• Save the changes and finish the renewal.

Verify Your Subscription

• Navigate to the “Settings” option.
• Click the “Subscription and billing” option.
• Verify the subscription status displays “Active”.
• Confirm the next billing date and payment information.

Steps to Renew a QuickBooks Desktop Subscription

Check the QuickBooks Desktop subscription via the software, reactivation link in the email, or the Intuit account. Follow these steps to renew the QuickBooks Desktop subscription:

Step 1: Renew via QuickBooks Desktop

• Access the QuickBooks Desktop application.
• Navigate to the “Employees” section.
• Click the “My Payroll Service” option. Now, click the “Account/Billing Information” tab.
• Log in to the Intuit account.
• Choose the “Reactivate” option.
• Select the payroll subscription and choose the “Proceed to Checkout” option.
• Check or update the payment method.
• Choose the “Submit” option.
• Choose the “Place Order” option.
• Click the “Next” button.
• Go to QuickBooks Desktop and log in with the same Intuit account.
• Navigate to the “Employees” section.
• Click the “My Payroll Service” option. Now, click the “Account/Billing Information” tab.
• Verify the Service Status displays “Active”.

Step 2: Renew via the Intuit Account

• Log in to the Intuit account.
• Go to the “Manage your QuickBooks” option.
• Choose the “Payroll Subscription” tab from the “Products & Services” option.
• Choose the “Resubscribe” option if “Cancelled” status is displayed.
• Validate the subscription and billing details.
• Choose the “Save and Continue” option.
• Check the renewal information.
• Validate the subscription and billing details.
• Choose the “Save and Continue” option.
• Check the renewal information and choose the “Reactivate” option.
• Verify the reactivation message.

Step 3: Renew via the Cancellation Email

• Access the subscription cancellation email.
• Choose the “Resubscribe” option.
• Log in to the Intuit account and check the payment details.
• Choose the “Save and Continue” button.
• Check the subscription information and choose the “Reactivate” option.
• Verify the reactivation message.

Validate the Desktop Subscription

To validate the desktop subscription, follow these steps:

• Log in to the Intuit account.
• Go to the “Manage your Account” option.
• From the ‘Products and Services” option, choose the “Payroll Subscription” option.
• Verify the subscription status:
• Active verifies a successful renewal.
• Reactivation in Progress implies that the renewal is underway.

Steps to Review QuickBooks Subscription Expiration Date

Review the QuickBooks Desktop and Online subscription renewal status. This helps to verify the renewal date and prevent service disruptions.

Here are the steps to check the QuickBooks Subscription Expiration date in:

QuickBooks Online

• Log in to QuickBooks Online.
• Choose the “Settings” option.
• Navigate to the “Profile” option and click “Subscription and billing”.
• Review the Next charge date.
• Get in touch with QuickBooks support in case the billing date has passed.

QuickBooks Desktop

• Log in to the Intuit Account.
• Access the “Products and Billing” tab or the “Subscription and Billing”.
• Choose the QuickBooks Desktop subscription.
• Check the subscription status and billing information.

Known QuickBooks Subscription Renewal Errors

Renew your QuickBooks subscription successfully by fixing the errors related to it. Here is the list of the issues that can stop QuickBooks subscription renewal:

• Issue – Outdated Payment Method that restricts renewal.
  Fix – Update the payment method from the “Settings” section to renew the subscription.
• Issue – Inaccurate Charge Date after renewal.
  Fix – Get in touch with QuickBooks support staff to authenticate the billing information.
• Issue – Expired subscription deactivates subscription-based facilities
  Fix – Log in to QuickBooks and choose Resubscribe and finish the renewal process.
• Issue – Unsuccessful auto renewal
  Fix – Update billing details and payment procedure.

Conclusion

Renew your QuickBooks subscription before it expires to access crucial capabilities and services. In this guide, complete information on how to renew the subscription in QuickBooks Desktop and QuickBooks Online has been shared.

Review the subscription status, update billing information, and get in touch with our QuickBooks support in case of renewal issues.

Frequently Asked Questions